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Holiday Inn Express Hotel & Suites North East

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Holiday Inn Express Hotel & Suites North East
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82 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Media, Pennsylvania
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 18 October 2016

Being a priority rewards member, my room was upgraded to a suite. I got to the room and it was not a suite. I tried to call downstairs, but the phone wasn't working, so I had to call the front desk from my cellphone. We had been given the wrong room. Back downstairs, we got the right key and got... More 

Helpful?
Thank tzefirah
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear tzefirah, Thank you for taking the time to express your thoughts and concerns. We are pleased you liked the friendliness of our staff. On the other hand, we are very sorry for the experience you had with the quality and cleanliness of the room you received during your stay. It is regrettable that we fell below your expectations. The... More 

winston salem
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 September 2016

First Time at this Hotel! People very nice. Room was accommodating but Desk leg wobbled, Traffic was more nosier then being next to an Airport, WiFi was terrible! Only worked in Lobby, not Room.Breakfast was fine! Hotel needs some updates.

Helpful?
1 Thank william r
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear william r, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and comfortable accommodations, and we appreciate your business with us. I am glad to read that you were satisfied with the room received and breakfast selection was at par. However, we sincerely apologize for any inconvenience the noise challenges and the... More 

Wilmington
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 August 2016 via mobile

We booked the room thru priceline because it was said to have a hot tub, hasn't been one there for 3 years.staff is nice room is comfy but management treats third party guests poorly,my daughter has Autism we walked on egg shells for 4 days😢 My trip was a nightmare,Housekeeping and management I believe is related the guy pushed me... More 

Helpful?
2 Thank Shell H
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear Shell H, Thank you for taking time to post a review about our hotel. It is unfortunate to learn that you were not able to fully enjoy your stay due to the level of service you received, specially from the housekeeping department. I have forwarded your feedback to our hotel management to work on these points raised in your... More 

Chesapeake, Virginia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 July 2016 via mobile

Stayed at this hotel one night and was extremely pleased. The staff were friendly and helpful. The room was clean and very comfortable. There was a large pool which looked very inviting but I did not have the opportunity to make use of it. Breakfast was great with a variety of pork or turkey sausage, eggs, biscuits and gravy, pancakes,... More 

Helpful?
Thank Karen F
Chowchilla, California
2 reviews
Reviewed 19 July 2016

We stayed for five nights and have no complaints. The room was very clean and spacious. The breakfast was good and plenty.... The staff always ready to meet any needs we may have. We would stay again... I don't think we could top the comfort of the bed.

Helpful?
Thank lbnichols
NJ
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 July 2016 via mobile

Stayed overnight Friday into Saturday when I had to pick my sons up Saturday morning from the nearby Boy Scout camp. The room was spacious, clean and comfortable. The bed was exceptionally comfy as were the pillows...I even asked the front desk staff where they order them from. The air conditioner pumped out the cold air I needed after a... More 

Helpful?
Thank mtheilig1
Carlisle, PA
Level Contributor
192 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 10 June 2016

This place has some good things going for it, but there are some negatives that will likely keep us from returning. Our room was spacious and clean, with plenty of room to relax in the sitting area. But the drapes cannot be closed at night, so outside lighting filled the room. Also, sound-proofing is not good, so noise from the... More 

Helpful?
Thank Birdguy
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear Birdguy, Thank you for submitting your review of our hotel. It is great to hear that you liked the spacious and clean room, complimentary amenities and breakfast. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. Your feedback regarding the... More 

Lawrenceville, GA
Level Contributor
117 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 10 March 2016

This was my first stay at this property. It is conveniently located right beside a busy road and Interstate I-95. The road noise from the I-95 and the road beside the hotel was terrible. I could not sleep. A coworker of my mine was in the room down from me. He said the same thing. No sleep for the noise.... More 

Helpful?
2 Thank youcan2
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear youcan2, Thank you for taking time to review our hotel. I sincerely apologize for any inconvenience you may have experienced with some of our amenities and the level of service you have received. We take comments such as these very seriously and would like to follow-up with you. I have sent you a private message in an effort to... More 

Branford, Connecticut
Level Contributor
204 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 29 January 2016

We have stayed here previously and we will not go back. The heating unit kept us up during the night and the thermostat was not working. The breakfast was average and no fresh fruit that Iwas expecting. The parking lot was icey and not east to walk on. In summary we will not return again.

Helpful?
2 Thank Squawbrook
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear Squawbrook, Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience. For that reason, the comments are troubling and will surely be looked into. We would like to apologize for the inconvenience caused by our heating system, and for falling below your... More 

Saco, Maine
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 November 2015

I must say that after spending 3 weeks on the road and spending many nites in HiEx hotels, I was VERY disturbed with this property. I generally do not give a poor review to anyone, but I feel this property gives the HiEx brand a very bad name. The staff was nonexistent! The room was supposed to be and "Executive... More 

Helpful?
2 Thank Dianna P
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites North East, responded to this review

Dear Dianna P, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We strive very hard to make each and every guest's stay perfect, however, it appears we fell short of our goal on this occasion. We would like to apologize for the inconvenience caused by the traffic noise and... More 

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express & Suites, North East, MD is located on the north end of town only 1/2 mile from Interstate 95. Positioned in the heart of the North Eastern Maryland, our award-winning hotel offers 71 over sized rooms including 22 suites. With focus on both the business & leisure traveler, we offer amenities for everyone. Our hotel offers and outdoor heated pool with whirlpool, fitness facility, 24 HR business center, microwaves, refrigerators and the Complimentary Express Start breakfast with hot items. We are an ideal location to hold your seminars, meetings or just an overnight trip to visit our quaint town of North East. The town streets are lined with antique and novelty shoppes. Enjoy golf, hiking or boating nearby. Relax in our beautifully decorated king and queen suites. When your day is complete relax in our Grand Room or prepare for an excellent dining experience in one of the nearby restaurants. Only 2 miles from the North East Historic District, you can enjoy many local eateries such as Woodys Crab House, Steak and Main & many other restaurants. along with museums, galleries and antique shops. Within 10 minutes of the town of Elkton and many chain restaurants. Our friendly, professional staff will welcome you and provide exceptional service during your visit. Let us accommodate you and remember Kids Stay Free. Play hard and Stay Smart with the Holiday Inn Express & Suites, North East, MD. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites North East

Address: 101 Hotel Plz, North East, MD 21901-2304
Region: United States > Maryland > North East
Price Range: $145 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites North East 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites North East
Holiday Inn North East
North East Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites North East staff and other travellers.
1 question
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Morgantown, West Virginia
5 months ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites North East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for an even-numbered room.”
 of 5 bubbles tzefirah, 17 Oct 2016 | Read review
“Fourth Floor away from traffic.”
 of 5 bubbles 562williamr562, 13 Sep 2016 | Read review
“No real tip. We were on the second floor and were not bothered by anything.....”
 of 5 bubbles lbnichols, 18 Jul 2016 | Read review
“If you stay here, try to get a room as far away from the road and parking lot as you can.”
 of 5 bubbles Birdguy, 10 Jun 2016 | Read review
“There are no good rooms.”
 of 5 bubbles youcan2, 9 Mar 2016 | Read review
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