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Metro Points Hotel - Washington North

438 reviews
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Traveller (148)
Room & Suite (77)
Dining (11)
Overview
  • Excellent26%
  • Very good37%
  • Average18%
  • Poor8%
  • Terrible11%
Travellers talk about
“shuttle service”(21 reviews)
“washington dc”(17 reviews)
“front desk staff”(25 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Suites
3.0 Star Hotel
All hotel details
Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (438)Write a Review
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All reviewsshuttle servicewashington dcfront desk staffredskins gamefree shuttlefree breakfastgeneral managercomfortable staylate at nightbeds were comfortablefedex fieldnoracarrolltonamtrak
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191 - 195 of 354 reviews
Reviewed 13 March 2015

I had a birthday celebration at the Metro Points Hotel and it was an absolute success. The Event Planner was very pleasant and accommodating. The front desk staff was welcoming and helpful. They responded to all of our needs. The catering staff was efficient and...More

2  Thank Christie D
Response from METROPOINTSHOTEL, Manager at Metro Points Hotel - Washington NorthResponded 21 March 2015

Greetings Christie D: Thank you very much for taking some of your valuable time to post this review. We are thrilled to hear that the event was a success. We hope to have the honor to host every event of yours in the near future....More

Reviewed 8 March 2015 via mobile

I have stayed in this hotel twice In 6 months. The first time I stayed here they did not have the proper room (suite)that I booked and paid for at time of booking. And then got an attitude with me like it was my fault....More

2  Thank Shamicca
Response from METROPOINTSHOTEL, Manager at Metro Points Hotel - Washington NorthResponded 21 March 2015

Shamicca: Please accept our apologies regarding your most recent stay, however we don't have any records of any guests not being able to stay in their room type that was booked. I am happy to inform you that all the hot water pipes have been...More

Reviewed 8 March 2015

This is a very nice hotel, conveniently located near interstates and regular shuttles to and from the nearby Metro Rail System. Which, by the way, we rented a car but mostly used the Metro Rail. If just traveling to Wash. DC, do not waste money...More

1  Thank Don S
Response from METROPOINTSHOTEL, Manager at Metro Points Hotel - Washington NorthResponded 21 March 2015

Dear Don S: Thank you very much for your kind comments about Metro Points Hotel. There is nothing better than reading a very detailed and honest review. It makes our team to work harder every day so we can satisfy all our valuable guests. You...More

Reviewed 3 March 2015

I had reserved a room for a guest, and I told the front desk clerk to charge the whole night under my credit card, but instead, they had charge my guest for the stay. I spoke to the hotel manager and the accountant (Harold)regarding this...More

1  Thank Rob A
Response from METROPOINTSHOTEL, Manager at Metro Points Hotel - Washington NorthResponded 3 March 2015

Dear Rob A: Thank you for your feedback. I am disappointed to learn you had a less than satisfactory stay with us. After researching your case with my Executive team, there were some misunderstandings regarding your special request. In order for us to charge another...More

Reviewed 2 March 2015

I recently stayed here with a group of my students from Florida. At first glance, it was nice on the outside, but as we walked up, it looked as though the glass had been broken at the front door, and so some cardboard with painter's...More

4  Thank CoachDub
Response from METROPOINTSHOTEL, Manager at Metro Points Hotel - Washington NorthResponded 3 March 2015

Greetings CoachDub: Ouch, solid right hook but we can take it. My sincere apologies. We take all comments provided to us very seriously and will investigate all the feedback you provided and take any necessary actions deemed necessary. We always try our best every day...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Banquet Room
Conference Facilities
Meeting Rooms
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Details
Price range
USD 78 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 78 - USD 175 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (148)
Room & Suite (77)
Dining (11)
Questions & Answers
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Cavscountry
9 July 2017|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings from New Carrollton! We are located approximately 5 miles from FedEx Field. We love welcoming fans to stay with us before game day and we look forward to seeing you soon! Best regards, Metro Points Hotel
0
Votes
ecreed6
17 February 2017|
AnswerShow all 2 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings, Cynthia! We are looking forward to welcoming you and we appreciate your question. Our check in starts at 3 p.m. and check out is 12 p.m. During the slow season we try to honor requests for early arrivals as... More
0
Votes
Special12k
20 November 2016|
AnswerShow all 4 answers
Response from Hotel_Mgr_365 | Property representative |
Greetings Stuart! We are a short drive from the New Carrollton Metro station, just about 5 minutes away. As some of our past guests have pointed out, we ask that you call from the station so that we can dispatch our... More
0
Votes
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123
Room Tips
"The most clean and new they can offer. With a real view."
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"Chosen from 3 they do not have any good rooms."
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"Higher floors will be more humid, but avoid the music from the ballroom"
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"Close to metro, Amtrak, busses, restaurants, shopping"
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