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Quality Inn Deep Creek Lake

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Quality Inn Deep Creek Lake
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120 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn Deep Creek Lake
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Showing 120: English reviews
Reviewed 12 August 2016

This hotel is just plain shabby. It should be closed down and completely overhauled. Quality Inn corporate management should be embarrassed. My room was stale smelling and the air conditioner was sounded like a loud farm tractor. The wallpaper was peeling and the furnishings were pathetic.

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Helpful?
Thank Ken N
Reviewed 8 August 2016 via mobile

So let me first say, over priced for the quality of the hotel, and ROOM..., Second apon checking in I asked where the elevators were I was told they had none. Well someone with major knee issues, three flights of stairs several times a day, is very hard, they were not willing to change my room because I am not...

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Thank Karla L
Grasonville, Maryland
Reviewed 11 July 2016

went with a few friends, great location. But they were very stern on no early check in, which was ok we went exploring the area. At check in the lobby is beautiful, really warm and comfortable. Our room was on the 2nd floor, which the hallway smelled like old food. the room was clean beds were comfortable and the bathroom...

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Thank Kara D
Rockville, Maryland
Reviewed 7 July 2016

Our stay here was absolutely appalling. We checked in the late evening to find that our room lacked a fridge, which we expected it to have and needed for medical supplies (insulin). After talking with the person at the front desk, we were given access to another room as a bandaid solution until the next day when she could discuss...

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2Thank RomanGrigoryev
Reviewed 20 June 2016

Our room was dark, damp, and a bit smelly. The faucet in the shower would run continuously. The cleaning lady threw away (or maybe ate for herself) the leftover pizza we brought back to the room. I would never stay here again.

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Thank Courtney C
Reviewed 6 March 2016 via mobile

The Rooms were very dirty. The Hallways smelled like mildew and mold. Mold and mildew were in the vents. The Staff after midnight was rude and obnoxious. Came into our room yelling and screaming. Threatening to call police and lock us all up. However, never even gave us a warning. Some areas smelled like sewer. There was an unknown pill...

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4Thank Jane L
Stoystown
Reviewed 1 March 2016 via mobile

Stayed there for a wrestling tournament, could use some upgrades but it was clean, good price, helpful staff would recommend to anybody going to ski at the wisp or boat at the lake. I would use it again.

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1Thank Bob M
Burke, VA
Reviewed 25 January 2016 via mobile

After reading the reviews I was worried about staying here, but I was pleasantly surprised by the cleanliness, spaciousness of the room, and friendliness of the staff. Yes, there are aspects of the hotel that need a facelift, but the room was huge, the shower worked great, the carpet was new, and the beds were comfortable. Given that the hotel...

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1Thank Kate M
New Market, Maryland
Reviewed 16 November 2015 via mobile

My husband and I were not happy that the rate for our room was $30 more than what it said online. Front desk was not friendly. No elevators at all and we were on the 4th floor. Room was clean (reason for 2 stars) but very out dated. Coffee was disappointing. We won't be back.

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Thank krmayne88
GenManager620, General Manager at Quality Inn Deep Creek Lake, responded to this review

Mrs.Mayne. Thank you for taking the time leave your feedback. Please accept my apologies from myself and entire team that you stay was not very satisfactory to your needs. I would like the opportunity to make this right with you in your future visits to Deep Creek Lake. I take my guests satisfaction very seriously.Please give me a call at...

Pittsburgh, Pennsylvania, Usa
Reviewed 28 October 2015

I was pleasantly surprised by the size of the rooms. Its very spacious and comfortable. Beds and pillows are clean, firm and comfortable. Had the best sleep in in a long time in a hotel. Breakfast is complimentary and adequate. Overall its a very good place for families to stay. Staff are courteous and helpful. The only downside is there...

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Helpful?
Thank Jaison P
GenManager620, General Manager at Quality Inn Deep Creek Lake, responded to this review

Sir, Thank you for taking the time completing our online survey and writing a review. I appreciate your feedback and will definitely let my staff know that you was very pleased with your stay. We take our reviews and customers feedback very serious and I hope to accommodate you in future stays. Samantha Guthrie General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available

Additional Information about Quality Inn Deep Creek Lake

Address: 2704 Deep Creek Dr, McHenry, MD 21541-1401 (Formerly Comfort Inn)
Region: United States > Maryland > Garrett County > McHenry
Price Range: $80 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Deep Creek Lake 2.5*
Number of rooms: 75
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Also Known As:
Comfort Inn Deep Creek Lake Hotel Mchenry
Deep Creek Lake Hotel
Comfort Inn Mchenry
Mchenry Comfort Inn
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Questions & Answers

Questions? Get answers from Quality Inn Deep Creek Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick a lower level floor but better yet...pick another lodging.”
 of 5 bubbles sandralV1551LI, 18 Oct 2016 | Read review
“Right next to 219; wisp resort and shopping and dining.”
 of 5 bubbles Supersundar1, 7 Sep 2016 | Read review
“Avoid room 228 if you want to use wifi. The 100 series rooms are ground floor; the upper 200s are also ground floor because the lot slopes.”
 of 5 bubbles 316duncant, 13 Aug 2016 | Read review
“Get a room on the higher floors; the lower ones smell of mold.”
 of 5 bubbles RomanGrigoryev, 6 Jul 2016 | Read review
“There are rooms with both a whirlpool bathtub and refrigerator/microwave.”
 of 5 bubbles zevb, 17 Oct 2015 | Read review
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