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The Westin Baltimore Washington Airport - BWI

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621 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Baltimore Washington Airport - BWI
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Showing 612: English reviews
Baltimore, Maryland
Reviewed 5 September 2014

Check in was quick and eay, nice pool for my son, restaurant adequate if a little slow. front desk staff members were friendly and helpful. There is not a lot to do other than be at the hotel unless ou have a car.

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Helpful?
Thank mdgipsy
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for giving us your time in sharing your stay experience with us. I have shared your concern with the food and beverage department to ensure we are able to provide all of our guests with an efficient, delicious, and memorable experience in Luminous restaurant every time. I'm glad to hear you enjoyed your overall stay. We hope to...

Reviewed 3 September 2014 via mobile

Went to Baltimore for a football game and stayed 2 nights. The place was immaculate and the staff was very helpful. They saved me some money by suggesting I take the light rail to the game. It dropped me off right in front of the stadium, I didn't have to fight traffic or pay to park. Very nice breakfast buffet....

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Helpful?
Thank Gerald M
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Gerald, I appreciate the time you've taken to share what a great stay you had with us recently! It's great to hear that you enjoyed our clean, spacious rooms and that our staff was able to assist you with all of your needs. I hope you enjoyed the football games during your trip to Baltimore! We look forward to seeing...

Charleston, South Carolina
Reviewed 21 August 2014

I stay at a number of SPG hotels and this is one of the worst that I have ever had to spend the night at. At 11pm I woke up because someone was smoking on the club level and I could not stand the smell, I called down to the desk and no other rooms were available. An hour later...

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Helpful?
2Thank George A
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for taking the time to share your experience, and we do apologize for the inconvenience you experienced the day of your departure. Unfortunately, an incident at BGE that encountered was beyond our control leaving the majority of Linthicum without main power early that morning. Our generator is designed to run one elevator and light all emergency areas to...

Charlotte, NC
Reviewed 19 August 2014

Flew into BWI to attend an O's-Card's game to celebrate my brother's bachelor party weekend. Had made reservations here and requested an early check-in Arrived at BWI and called for the Westin airport shuttle - arrived about 15 minutes later and picked me up right outside Door 15. Quick ride to the hotel and I was there a little before...

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Helpful?
Thank Herfnerd
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you so much for taking the time to write such a detailed review! We are very happy that you enjoyed your stay with our convenient shuttle service, a delicious meal in Luminous and quiet, well-appointed rooms! On behalf of the entire staff, we congratulate your brother's future wedding! It would be a pleasure to welcome you and your family...

Los Angeles, California
Reviewed 14 August 2014

In June, we stayed at the BWI Marriott. Big disappointment starting with the registration and ending with mediocre restaurants, at best. Stayed at the Westin this month. Big difference. Nicer room, local restaurant shuttle service, and a very nice restaurant located in the hotel. Overall a much better experience than at the Marriott.

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Helpful?
Thank 993Ron
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Ron, I am very happy to hear that you enjoyed a superior experience with us here at the Westin BWI, and that you had the opportunity to utilize several of the property's amenities during your stay. We look forward to welcoming you back during your future visits to the Baltimore/Washington D.C. area.

NYC
Reviewed 14 August 2014

We’ve stayed at the Westin BWI a few times, without complaint, but also without cause for accolade. Until this last trip. John at the front desk was very busy. We thought for sure we’d have a wait and a lot of interruptions during our check-in process. We couldn’t have been more wrong. John hung up the phone and turned and...

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Helpful?
Thank babettetravels
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you very much for taking the time to share your positive experience with us! We are very happy knowing we exceeded our guest's expectations with our responsive staff and well-appointed rooms. Be assured we will personally recognize John for providing his guests with the world class service that Westin has become known for! We look forward to welcoming you...

Texas
Reviewed 4 August 2014

Not an impressionable staff, although the cafe employee was great as well as the bell person at check-in (after he had to be located). bad experience with slow airport shuttle. this is not what we are accustomed to at a Westin.

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Helpful?
Thank Ashleigh10
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for taking the time to provide a candid and specific review for your trip. I am sorry to hear that we missed the mark during your recent stay with us, and I have corresponded with the necessary departments to further refine and improve guest service so we may continue to deliver stellar service to all of our guests....

Seattle, Washington, United States
Reviewed 3 August 2014

Arrived at the hotel around 9p and was cheerfully informed that as a SPG Plat I was upgraded to the Executive Club Level (Yeah!! No . . .) and in the next breath told the lounge was closed on the weekends. However,I was given a coupon for a free appetizer at the restaurant and free breakfast the next morning. Ok--...

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Helpful?
Thank MarkSEA
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

We appreciate the time you have taken to provide such a detailed review of your recent stay with us. I am happy to hear that you enjoy our well-appointed rooms and friendly staff. Please be assured that I have shared your feedback with the necessary departments to further improve our skills so we may continue to execute the world class...

Durham, North Carolina
Reviewed 29 July 2014

After a long travel day on Friday 7/25 I found a very favorable rate on hotels.com for the Westin BWI. Upon arrival I was welcomed by the charming night auditor (Adrian?) and he quoted me the hotel rate for the evening. When I asked for the hotels.com rate, he kindly explained that he could not book that rate, but that...

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Helpful?
Thank sleepandeat247
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for taking the time to share your experience with us. I am sorry to hear that we missed the mark on your recent stay. Providing each and every guest with a professional and efficient experience is something we take very seriously. We absolutely use your feedback to further improve and refine our service levels. We hope to have...

Toronto, Canada
Reviewed 26 July 2014

Started off on the wrong on foot. Showed up at 4:30 and even though check in time was 3:00 the room was not ready. Hotel was quiet so I can only assume they have to do more with less help. Waited 30 min for the room, which as a SPG plat is not acceptable. The room was nice enough probably...

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Helpful?
Thank Maxxmaxx44
Jayquin B, Manager at The Westin Baltimore Washington Airport - BWI, responded to this review

Thank you for your feedback regarding stay. We are disappointed to hear we did not fully meet your expectations on your last visit. We value your feedback as we work to become a better hotel. We certainly hope you will join us again and thank you again for your candid observations.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to The Westin Baltimore Washington Airport BWI. As the nearest Four Star hotel, we are the top choice when traveling to the Baltimore Washington Airport. ... more   less 

Additional Information about The Westin Baltimore Washington Airport - BWI

Address: 1110 Old Elkridge Landing Rd, Linthicum Heights, MD 21090-1003
Region: United States > Maryland > Linthicum Heights
Price Range: $130 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Baltimore Washington Airport - BWI 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
The Westin Baltimore Washington Airport - Bwi Hotel Linthicum
Westin Hotel Linthicum
Westin Linthicum
Linthicum Westin
Hotel Style:
#6 Business Hotel in Linthicum Heights
#11 Romantic Hotel in Linthicum Heights
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Baltimore Washington Airport - BWI staff and other travellers.
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Questions? Get answers from The Westin Baltimore Washington Airport - BWI staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very satisfied with my room.”
 of 5 bubbles frankb548, 15 Feb 2017 | Read review
“Near BWI Airport”
 of 5 bubbles , 8 Jan 2017 | Read review
“Mattresses are beginning to show wear. Avoid rooms near the elevators as you will hear them all night long.”
 of 5 bubbles Y5931DAgeorges, 20 Dec 2016 | Read review
“all the rooms are quiet due to the hotels great location”
 of 5 bubbles Jack_Molho, 31 Oct 2016 | Read review
“Get the environmental friendly offer. Most of us wash their bed linen and towels every week...”
 of 5 bubbles 687omars, 19 Sep 2016 | Read review
5 of 5