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Sheraton Baltimore Washington Airport - BWI

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Sheraton Baltimore Washington Airport - BWI
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597 Reviews from our TripAdvisor Community

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Showing 591: English reviews
Manchester, New Hampshire
Reviewed 21 March 2014

What more can one ask of an "Airport" hotel? A few minutes drive on winding back roads for the rental car pickup, right off the highway but far enough to be nice and quiet, the attentive SPG staff that one comes to expect (but only wishes for elsewhere), and a short hop from the local mall meaning lots of opportunities...

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Helpful?
Thank anton_new_england
Brian C, AGM at Sheraton Baltimore Washington Airport - BWI, responded to this review

Dear anton_new_england, Thank you for taking the time to share your comments with us in regards to your most recent stay at the Sheraton BWI Airport Hotel! Your comments are very important to us. If there's anything we can do to make your future stay more enjoyable, please do not hesitate to contact me directly by dialing the hotels phone...

Albany, New York
Reviewed 15 March 2014

A 5-star staff with decent accommodations. An interrupted flight led to an overnight stay and came in disoriented. The staff went out of their way to make sure i was taken care of. They did an amazing job in making me feel like my needs were important and did so in a way that made it clear they were expressing...

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Helpful?
Thank BizTravelFun
Brian C, AGM at Sheraton Baltimore Washington Airport - BWI, responded to this review

Hello BizTravelFun! Thank you for the positive feedback in regards to your most recent stay at the Sheraton BWI Airport Hotel. We sincerely appreciate your comments and look forward to serving you again in the near future! Warm regards, Brian

Boston, Massachusetts
Reviewed 9 March 2014

It started with the long shuttle wait (30 min plus). After the shuttle arrived, the driver was very nice, however. Check in was less the exceptional. I wasn't recognized for being a gold, when I asked about the free drink amenity I was told they weren't allowed because of some county alcohol rule. Free internet wasn't offered. When I arrived...

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Helpful?
2Thank zxcv6
Brian C, Assistant General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Hello zxcv6, Please accept my most sincere apologies in regard to your recent stay. I have met with my Front Office Management Team to look into the welcome process at the frond desk and enhance the guests experience for future stays. To our valued, Gold SPG members, we do extend a welcome amenity. Unfortunately, we do not provide complimentary alcoholic...

Bargersville, Indiana
Reviewed 8 March 2014

Best hotel to stay at in Baltimore hands down! The room was wonderful and the staff is extremely friendly and helpful. I had the pleasure of speaking with Mr. Colliton upon checking in and must say he is a major asset to the company. He was kind enough to give us recommendations for our sight seeing the next day in...

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Helpful?
1Thank Justin J
Brian C, AGM at Sheraton Baltimore Washington Airport - BWI, responded to this review

Thank you, Justin J. for your positive feedback! We truly enjoyed serving you during your most recent stay and look forward to your visit in the near future. Again, thank you! Warm regards, Brian

Indianapolis, Indiana
Reviewed 7 March 2014

I had a one night stay at the Sheraton and it was a really great experience. The food at the restaurant was wonderful and the service was top notch-our server Charles made us feel very welcome. I would recommend this hotel to anyone staying in the area.

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Helpful?
Thank CLJ88
Brian C, AGM at Sheraton Baltimore Washington Airport - BWI, responded to this review

Thank you, CLJ88 for your positive feedback! It was a pleasure serving you during your most recent stay. I look forward to your next visit during your trip to the greater Baltimore area. Warm regards, Brian

Dallas, Texas
Reviewed 7 March 2014

So it's been a while since I've been here, but I am very happy to say that history repeated itself. Staff A+, Room A+. Food A+++... Even if you don't stay here, if you're in the area, try the food. Delicious! My compliments to the chef and staff.

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Helpful?
Thank Sam1096
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business. Please do not hesitate to contact me in the future for any of your needs. … thanks and safe travels

San Francisco, California
Reviewed 6 March 2014

Ok-- Let me lay out all of the issues: 1) This is an airport hotel. I called for a shuttle at 4:50p. I was told it would take 10 minutes for the shuttle to arrive -- and was also told to wait at the wrong door. I call 15 minutes later, they said the shuttle was on its way. Then...

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4Thank DBeckmann
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business and I would like to clear up few points. I take all guest feedback to heart and use them as training to my staff to better our self and unfortunately I have not received any from you till...

Haiti
Reviewed 4 March 2014

This is the way it should be done. This hotel is perfect for a layover at BWI. The free airport shuttle came quickly even though it was the middle of the night. The front desk attendant was excellent, anticipating what I might need. The room was top of the line--beautiful furniture, super comfortable bed, and all the little details like...

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Helpful?
Thank BeachloverHaiti
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business. Please do not hesitate to contact me in the future for any of your needs. … thanks and safe travels

Las Vegas, Nevada
Reviewed 4 March 2014

My earlier review has been removed. I wrote a card to the manager with five points, including a door that did not lock unless it was pulled shut. This safety issue should interest the management. The concierge lounge ran out of hot food by 8:30AM I received no response. As a Gold SPG member for many years, I expected better....

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6Thank lawfox
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business. I did receive a card but there was no name or a room # for us to contact. Please do not hesitate to contact me in the future for any of your needs. … thanks and safe travels

Lancaster, Pennsylvania
Reviewed 26 February 2014

We stayed here a couple of weeks ago for the park and ride. The room was fine and all was well until we returned the night before the big snowstorm. We called the hotel for the shuttle and were told 20 minutes. It didn't come. Called again and again after being told he was 3 minutes away at the light,...

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Helpful?
3Thank HRay1126
EDebsia, General Manager at Sheraton Baltimore Washington Airport - BWI, responded to this review

Thank you for choosing the Sheraton BWI to be your home away from home. I really appreciate your feedback and your business. unfortunately due to the storm that hit MD, it was very hard to drive and the wait took longer, we do take the safety of our employees and guest seriously. Please do not hesitate to contact me in...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Sheraton Baltimore Washington Airport Hotel-BWI is located near BWI Airport, with complimentary shuttle service to and from our hotel, we are right in the heart of the Baltimore Gateway Community. ... more   less 

Additional Information about Sheraton Baltimore Washington Airport - BWI

Address: 1100 Old Elkridge Landing Rd, Linthicum Heights, MD 21090-1003
Region: United States > Maryland > Linthicum Heights
Price Range: $173 - $282 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Baltimore Washington Airport - BWI 3.5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Sheraton Baltimore Washington Airport - Bwi Hotel Linthicum
Sheraton Hotel Linthicum
Sheraton Linthicum
Linthicum Sheraton
Hotel Style:
#12 Business Hotel in Linthicum Heights
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Baltimore Washington Airport - BWI staff and other travellers.
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over a year ago
Lititz, Pennsylvania
over a year ago

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Questions? Get answers from Sheraton Baltimore Washington Airport - BWI staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check to see if the bathroom door has locks.”
  • Here's the other side.
  • Here's the mismatched lockless bathroom door.
eja117, 22 Apr 2017 | Read review
“Club Floor rooms were very spacious and Club Lounge access was nice to have.”
Your_Best_Adventure, 11 Mar 2017 | Read review
“None. Everything was as it should have been.”
bettyh630, 7 Feb 2017 | Read review
“Good location, near a few restaurants, and shuttle to airport”
S8768GRcindyc, 26 Jan 2017 | Read review
“All rooms must be good!!”
catsspoon, 25 Dec 2016 | Read review
5 of 5