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Northeast Garden Inn

60 reviews
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Traveller (42)
Room & Suite (30)
Business Centre & Event Rooms (6)
Overview
  • Excellent1%
  • Very good10%
  • Average6%
  • Poor8%
  • Terrible75%
4 weeks ago
“Cheap Hotel”
15 Jan 2018
“No relation to Hilton Garden Inn, Mt. Laurel, Maryland, that's for sure!”
Free Wifi
Free Parking
Non-Smoking Rooms
Family Rooms
Pets Allowed
Wheelchair Access
Business Centre
1.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (60)Write a Review
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11 - 15 of 57 reviews
Reviewed 17 June 2016

I used their hall for an event, on the day of my event it was a disaster. Table cloth provide wasn't neat, chair was dirty, hall carpet smell, bathroom not clean, no paper towel and toilet paper for guest to used. This is a worst...More

Thank smitho2016
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 1 March 2017

Dear smitho2016, I am terribly sorry to learn that you experienced so much difficulty during your stay. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues. The fact that we've failed in this regard is very disheartening....More

Reviewed 25 November 2015

The question is not how dirty this place is, the question is how come this thing is still open? I have never been to a motel but this place is the worst I have seen in my life. Again, I don't know how come it's...More

4  Thank Nathalie D
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 1 March 2017

Dear Nathalie D, Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important...More

Reviewed 29 June 2015

My boyfriend booked this hotel after reading the reviews I wanted to cancel but I our reservation was pre paid. The pictures are not true. The hotel needs to be shut down and renovated BADLY. The whole place smells, there was a trash bag in...More

5  Thank lolita_clark
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 1 March 2017

Dear lolita_clark, Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought...More

Reviewed 25 May 2015 via mobile

Not sure how the health department doesn't shut this place down. I was passing thru MD solo and needed to stay for one night. Right away I realized the photos I saw on Expedia were total false advertising. The building from the outside looked like...More

4  Thank Polly S
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 1 March 2017

Dear Polly S, I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working...More

Reviewed 2 September 2014

This place was gross. The hallway carpet was wet and there was giant hole in the wall where I assume an A/C unit used to be. Security doors leading to a dark parking lot did not shut all the way. The mattress looked like it...More

4  Thank Michelle L
Response from garden0900, Guest Relations Manager at Northeast Garden InnResponded 1 March 2017

Dear Michelle L, We are sorry to hear that your stay & experience was unpleasant. We do our very best to ensure our rooms & equipment are thoroughly cleaned and maintained. Thank you for bringing this misstep to our attention, as it helps us to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Self-Serve Laundry
Conference Facilities
Details
Price range
USD 52 - USD 62 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
USD 52 - USD 62 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (42)
Room & Suite (30)
Business Centre & Event Rooms (6)
Questions & Answers
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Room Tips
"Go somewhere else."
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"Do not stay here, try Knights Inn or Motel 6 close by, they had standards."
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"Do not stay here"
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"Choose another hotel!"
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