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It's ok for one or two nights. has bar and restaurant or snacking area. the elevators smell. the receptionist was really slow and not knowledgeable. the room was VERY CLEAN (yeah) that's all I really care about. near the mall and casino! looks like they...More
Response from IHGService, Guest Relations Manager at Holiday Inn Columbia East - JessupResponded 15 September 2016
Thank you for staying at the hotel and leaving a review. I am pleased to note that you liked the room cleanliness and location. Our hotel is committed to providing our guests with the highest quality services and facilities. It is regrettable there...More
*no porters just luggage racks in lobby
* not organized at check-in.
*water dripping from A/C.
*pool directly in the sun without umbrellas
* a musty odor, and carpets filthy
* room was clean and cool.More
Response from General_Manager20794, General Manager at Holiday Inn Columbia East - JessupResponded 26 August 2016
First and foremost I apologize that we did not met your expectation in some areas. We do have a carpet cleaning program that is ongoing, we currently finished the meeting rooms and have started the hallways. We knew the hallways needed some attention...More
We stayed 3 nights at this hotel, we were in town for my uncles 80th b-day. Walking into the lobby on a 90+ degree day the first thing I noticed was how nice and cool it was! The lobby was clean and very welcoming. Our...More
Response from General_Manager20794, General Manager at Holiday Inn Columbia East - JessupResponded 2 August 2016
Dear Cathy M,
By the way happy 80th birthday to your uncle and we wish him many many more. The team here at the Holiday Inn Columbia truly appreciate all your kind comments about your stay and our hotel. Thank you for recognizing our service,...More
A nice hotel with good rooms. A good place to stay. The room had all the amenities that you need. It was clean and the staff were friendly. Parking was also free and decent. We only stayed for one night but would have gladly stayed...More
Thank Chris W
Response from General_Manager20794, General Manager at Holiday Inn Columbia East - JessupResponded 20 July 2016
Dear Chris W,
The team here at the Holiday Inn Columbia East - Jessup was excited and pleased to hear about your wonderful stay. Thank you for recognizing our hotel with good clean rooms, and friendly staff. And yes we do have free and plenty...More
Checked in by not-so-friendly front desk staff and was given a code for the wifi internet. Proceeded to go to our room. Hallway was dark and humid. Room climate was nice and able to be adjusted. Bed was very nicely made and was comfortable. Sectional...More
1 Thank trumaz
Response from General_Manager20794, General Manager at Holiday Inn Columbia East - JessupResponded 24 June 2016
Dear Mary Anne Z,
Thank you for your feedback and I apologize for all the issues you have encountered during your stay with us. After reading your report I must say, not only was I surprised, but very disappointed as well. It was very obvious...More
USD 99 - USD 160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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