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Holiday Inn Express Baltimore - BWI Airport West

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Traveller (12)
Room & Suite (39)
Dining (8)
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Overview
  • Excellent50%
  • Very good35%
  • Average8%
  • Poor5%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
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Rooms
6 May7 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (279)
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Traveller rating
134
98
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15
5
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LanguageEnglish
134
98
24
15
5
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All reviewsfront deskwide arraydenny's attached to the hotelfree breakfastlight railroom was cleanan early morning flightthe rental car returnbreakfast was excellentcomplimentary shuttleperfect hotelparking lothot breakfastdefinitely stay here againthe young ladyarundel mills mallbusiness trip
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131 - 135 of 276 reviews
Reviewed 3 April 2015

Fantastic hotel, staff was. Extremely clean hotel. I thought the shuttle to restaurants and nearby casinos is a big asset. Location is extremely convienent to all major highways. Rooms were clean and hotel has been recently been remodeled. The break feast area was well stocked...More

Thank Michael F
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 17 April 2015

Thanks Michael F for your wonderful comments and feedback of your experience at our hotel. It's a pleasure to know that you really enjoyed your stay with us as well as some of our local attractions. Hope you've had the chance to enjoy our delicious...More

Reviewed 1 April 2015

HIE is a nice value hotel. It's clean. Everyone is nice. Free breakfast. But I really don't like their beds. My stay at BWI was no different. It's nice they have firm and soft pillows. But I find firm to be too firm and soft...More

Thank Thomas P
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 16 April 2015

Dear Thomas P, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding cleanliness and breakfast. However, we’re sorry we fell below your expectation regarding the beds. We...More

Reviewed 31 March 2015

nice clean hotel. pretty quiet. clean, with the normal holiday inn extras. with a nice warm breakfast with a little more than usual add ons. had the usual gym facilities. nice shuttle that will take you to the airport.More

Thank Jim S
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 17 April 2015

Thank you for staying with us here at the Holiday Inn Express BWI-West. It is always a pleasure to be able to accommodate all of your lodging needs. Our goal is to provide our guest with 100% guest satisfaction. Hope you've had the chance to...More

Reviewed 30 March 2015 via mobile

Stayed for 5 days for work and other than the fitness room shutdown for two days for new carpeting, all was well. Room was clean and the bed was comfortable. No bad smells or annoying disturbances. Would def stay there again.More

Thank Richard K
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 2 April 2015

Thank you for staying with us here at the Holiday Inn Express BWI-West. We would like to apologize for the inconvenience you've experienced due to our fitness center upgrades to the carpet. We want to maintain a great appearance for our guest. We really appreciate...More

Reviewed 28 March 2015

We use this hotel when we fly out of BWI. We can leave our car at the hotel and they take us to the airport. The staff is the best and the rooms are very comfortable. They offer a very nice breakfast with good choices....More

Thank Rehobothrose
Response from KLyons-GM, General Manager at Holiday Inn Express Baltimore - BWI Airport WestResponded 2 April 2015

Thank you so much Rehobothrose! We really appreciate your wonderful comments and feedback on your experience here at our hotel. We're glad to be able to accommodate all of your lodging needs as well as provide great customer service. We really appreciate your loyalty to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Tennis Court
Details
Price range
USD 93 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 93 - USD 178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Hanover
#4 Business Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (12)
Room & Suite (39)
Dining (8)
Pool & Beach (6)
Questions & Answers
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Brittney J
4 September 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Our hotel is conveniently located 5 minutes from the Live Casino as well as Arundel Mills Mall. We have a free shuttle service that will take you anywhere within 5 miles of the hotel. We don't permit parties in our rooms but... More
0
Votes
Drew C
1 April 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
Dear Drew C, Unfortunately child care is not a service we provide at our hotel. If you would like assistance to find a place in the area, we would be glad to help. Thank you for your inquiry.
0
Votes
Kimberly H
20 February 2017|
AnswerShow all 2 answers
Response from HIEBWIManager | Property representative |
The shuttle absolutely will provide you with service to the mall. It runs on demand and is secondary to the airport. Just let us know about 10 to 15 minutes before you want to go, and we will inform you on when the shuttle... More
0
Votes
Room Tips
"above the second floor..."
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"Go across the road to another property that is actually MANAGED."
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"Plan ahead for the shuttle services provided. They can get really busy."
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"Low-number rooms closest to the laundry room. 24-hour Denny's attached to the high-number end on the..."
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