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Hampton Inn and Suites Arundel Mills / Baltimore

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Hampton Inn and Suites Arundel Mills \/ Baltimore
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516 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn and Suites Arundel Mills / Baltimore
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Showing 510: English reviews
Hebron, Connecticut
Reviewed 12 September 2016

We stayed two nights here as the home base for the Navy / UCONN football game. The location is perfect. Easy highway access 25 min to Annapolis, 15 min to Baltimore, and 10 min to BWI. Great service! We were greeted by friendly desk clerks everytime we walked in or out. You could tell they were well trained and understood...

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Helpful?
Thank UCONN_Fan
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Wow what a recommendation! Thank you so much for visiting with us and I will certainly share your kind words with the staff. Sorry about the game results but I am glad you had a blast while visiting our area -- we hope to see you again soon! GO UCONN!!!

Virginia
Reviewed 10 September 2016 via mobile

Overall this Hampton Inn is a very nice property. The rooms are clean, they have a great complimentary breakfast and almost all of the staff are attentive and friendly. I cannot give the property a 5 star rating because the gentleman at the front desk during the day (David) is not friendly at all. Who thought it would be a...

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Helpful?
Thank specialkdm
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Specialkdm, I am very sorry to hear about this and will certainly discuss the situation with David. Our entire team is focused on giving the best service possible so David and I will certainly take this opportunity to heart and work to correct it moving forward. I would love to have you return to the property and as...

West Harrison my
Reviewed 8 September 2016

Great hotel! Staff is friendly and helpful. Hotel is very clean and rooms are very comfortable. Love that coffee and tea are available all day and night and the breakfast was great too! Convenience to the Arindal Mall is a definite plus!

Review collected in partnership with Hampton
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Thank Annette S
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for taking the time to review our hotel Annette! I will certainly share your kind words with our team members ! Hopefully we get to see you and your family again soon! Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

Baltimore, Maryland
Reviewed 4 September 2016

Best location in town. Excellent service, clean rooms. The staff were very professional and helpful. I appreciate the free shuttle service which will take you to so many places around the area. Very liberal in check in and check out time.

Review collected in partnership with Hampton
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Thank dorothye813
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for your thoughtful review Dorothy! I am glad we were able to accommodate your check in/out requests and everything worked out perfectly. Hopefully we get to see you soon on your next visit! Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

Reviewed 3 September 2016

We traveled for a sad occasion. Checking into this suite was easy and everyone as far as staff was kind and polite. We enjoyed it so much we stayed an extra day. The continental breakfast was the best also.

Review collected in partnership with Hampton
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Thank tammid390
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Tammid390! I am very sorry for the situations regarding your travels but I am glad we could at least add comfort by giving you a quality home away from home! There are many great things to do in our area so please feel free to contact me on your next visit -- we would love to host you...

Lexington Park, Maryland
Reviewed 27 August 2016

I chose to stay at this hotel as I had stayed there before and it was centrally located to the things that my mom and I would be doing. It is directly across from Arundel Mills Mall and several other small shopping areas. It is also surrounded by many restaurant options.

Review collected in partnership with Hampton
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Helpful?
Thank Tonya L
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for returning Tonya L!! I am so glad the hotel fits your needs and the location works so you can spend more quality time with your family. Hopefully we get to see you and your family again soon! Respectfully, Ken White General Manager Hampton Inn Arundel Mills

Hampton, Virginia
Reviewed 26 August 2016

I booked a king room connected to a king room. Upon checking in the front desk lady named Delisha told me the rooms don't come like this so what you wanna do speak to a manager. I spoke to the manager who explained the right way how a room comes. Delisha was very unpleasant and condescending. And to make matters...

Review collected in partnership with Hampton
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Thank dallascowboys19207
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Mr. Taylor, Thank you so much for taking the time to bring this to my attention and also speaking to me over the phone. As discussed we take service at our hotel very seriously and I certainly apologize again for your experience not being of the standard that we set for ourselves. Deliesha and I had a proactive...

New Jersey
Reviewed 22 August 2016

The queen bed suite was a good size for a party of 3 adults and 3 kids. Room was clean. Warm breakfast in the morning. Wonderful location near shopping area. Needed to buy a last minute item on the way to our vacation spot and just drove one mile over across the street to shops.

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Thank LilyfromNJ
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good afternoon LilyfromNJ! Awesome that we could get you in a suite for your time away on vacation -- thank you so much for spending it with us -- we truly do appreciate it as you have many options to choose. If there is anything I can do personally please do not hesitate to contact me at anytime! Respectfully, Ken...

Fayetteville, North Carolina
Reviewed 22 August 2016

I use this hotel 4 times a year for work and it is always a great experience. It has a great location, the staff is always fantastic and my room is always great. The staff is always willing to work with you with what you want.....for example, when I stated I prefer the 1st floor, they always make sure I...

Review collected in partnership with Hampton
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Helpful?
Thank Kellyprincess
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Hello KellyPrincess!!! On your next visit please let me know your visiting -- I would love to meet you personally -- thank you so much for both the review and for your repeated business. It is much appreciated and I hope we can only work harder to continue that relationship. If you ever need anything please do not hesitate to...

@aol.com
Reviewed 21 August 2016

Excellent hotel, stayed four nights. Close to a discount Mall and Casino. Scuttle service available to airport and Amtrak. Room was clean, had a table for working or eating. Room also had a small refrigerator, microwave oven and a small sink. Free breakfast was severed each day with a change in the hot menu. The breakfast was very good and...

Review collected in partnership with Hampton
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1Thank burnzeec
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for your review Bumzeec!!! Very detailed -- I certainly appreciate the kind words and will share them with our team -- your loyalty to our hotel and brand is to be admired and we hope to see you back soon! Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Address: 7027 Arundel Mills Cir, Hanover, MD 21076-1387
Region: United States > Maryland > Hanover
Price Range: $160 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn Hanover
Hanover Hampton Inn
Hotel Style:
#2 Family Hotel in Hanover
#2 Romantic Hotel in Hanover
#3 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and other travellers.
4 questions
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Green Lane, Pennsylvania
over a year ago

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Questions? Get answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms not on the higher floor”
 of 5 bubbles reneeb452, 5 Mar 2017 | Read review
“Our room faced the shopping mall, and it was quiet.”
 of 5 bubbles Susal, 21 Jul 2016 | Read review
“We chose the King room, 4th floor view of mall.”
 of 5 bubbles Richmond_VaGem, 21 Jul 2016 | Read review
“Queen suites with 2 beds maximized space for us. Highly recommend.”
 of 5 bubbles butta1898, 9 Jun 2016 | Read review
“Within walking distance to the mall ans casino. Shuttle service was quick.”
 of 5 bubbles HBel1225, 3 Jun 2016 | Read review
5 of 5