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Hampton Inn and Suites Arundel Mills / Baltimore

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Hampton Inn and Suites Arundel Mills \/ Baltimore
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507 Reviews from our TripAdvisor Community

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Showing 502: English reviews
Alexandria, Virginia
Reviewed 5 days ago NEW

Overall it was a good stay. I had some issues with noise on floor but eventually they went to sleep at 3 am. Love the shuttle to anywhere within 5 miles radius great shuttle driver. Breakfast was cold so that needs improvement.

Review collected in partnership with Hampton
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Helpful?
Thank Mary S
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you for staying with us and taking time to review our hotel! So happy to hear that the shuttle service assisted to make your stay more enjoyable! I will certainly discuss the breakfast situation with the team -- very sorry that you found the food to be cold. We hope to see you and your family back with us...

Bowie, Maryland
HOTEL’S FAVOURITE REVIEW
Reviewed 21 August 2016

This review is way overdue because life happened. We stayed at the Hampton Inn for a two-day getaway. Joining us were two friends that we met on a cruise earlier this year. The person at the reservations desk was extremely understanding. When I told her that the couples wanted to be near each other, but not in adjacent rooms, she...

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Helpful?
1Thank Kinch417
About Hotel's Favourite Review
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for your review Kinch417! I am so glad you had a delightful experience at our hotel -- the nightlight feature is mandated in all Hampton Inn's moving forward so you should come to expect this from our Brand in the future as well. Please come back and visit soon! Respectfully, Ken White General Manager Hampton Inn...

Morristown, United States
Reviewed 2 weeks ago

Good place to stay. Breakfast fair to poor and the breakfast staff did not seem to care. Room very clean with good heat and air flow, bed very comfortable. For a rest while traveling this is a good stop.

Review collected in partnership with Hampton
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Helpful?
Thank Martin C
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for staying with us Martin C! Really appreciate you taking the time to review your experience -- I will certainly discuss this situation with our breakfast team and see what we could have done better! Hopefully we get to see you on your next trip to our area! Respectfully, Ken White General Manager Hampton Inn &...

Virginia Beach, Virginia
Reviewed 2 weeks ago

Very nice staff, extreme clean room and hotel, the shuttle to the casino is great feature. Would differently stay here again. As a loyal Hilton honors member I was very impressed with hotel and the staff!

Review collected in partnership with Hampton
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Helpful?
Thank jaimecY9968NW
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Thank you so much for staying with us James and for writing a review about your experience! Its always great to receive such feedback from our valued Hilton Honor members as you see so many hotels and team members! We cant wait to see you again! Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

NC
Reviewed 2 weeks ago via mobile

When we walked in there was only one person working the front desk so we had to wait a few minutes to check in. Once David got to us, he was not that friendly; however, he was nice enough to give us a room upgrade from king study to a king suite. Our room was very clean and nicely decorated,...

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Helpful?
Thank weekendbeacherNC
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning WeekendbeacherNC!! Thank you so much for staying with us and writing a review about our hotel! I will certainly discuss with David the need to be friendlier -- I assure you that your experience is a very isolated one as David is known for his customer service! I hope that we can host you on your next visit...

Orlando, Florida
Reviewed 3 weeks ago

was a total waste the rooms were cold and there was no air conditioning available and their shuttle service was below poor destroy the inauguration they should've had every band and every person working people did not have to wait an hour to an hour and a half but this is what we expect very poor example please do not...

Review collected in partnership with Hampton
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Helpful?
Thank Keith D
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Mr. Dunne, I am heartbroken to see your review regarding your experience. I remember specifically speaking to your wife and her commenting on how great her stay was so when I saw your review come in and I was of course surprised and disappointed we did not meet your expectations. Please contact me directly so I can understand...

Washington, United States
Reviewed 3 weeks ago

The hotel was clean, the breakfast was good. A great location, the staff immediately helped me with a problem. The room was comfortable, with the exception of the heating unit. I would return and would recommend to others.

Review collected in partnership with Hampton
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Helpful?
Thank pamelacT1838LO
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Pamala, Thank you so much for taking the time to both stay with us and share your review regarding your experience! I am very sorry about the situation regarding the heater but glad the team rallied to turn the situation around for you! Those opportunities to shine are great examples of how we can grow our service culture!...

Seffner, Florida
Reviewed 3 weeks ago

Truly pleased with the service, accommodations and overall stay! Clean rooms, excellent breakfast, and fabulous location!!! Enjoyed visiting the huge mall within walking distance...We even ventured out after 11pm to hang out at Dave & Buster! Wouldn't change a thing😊

Review collected in partnership with Hampton
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Helpful?
Thank A5275GAsamantham
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good afternoon Mrs. Maddox, Deleisha got a huge kick of having the Alston's come to town!!!! So glad that we could host you during your trip and that you had a wonderful time -- It was great to see those smiles each day and hopefully we get to host you soon again! Respectfully, Ken White General Manager Hampton Inn &...

Boston, MA
Reviewed 4 weeks ago

We continue to be fans of the Hampton brand and this location proved no different. The woman who checked us in was extremely friendly and welcoming. She gave great advise on local shopping and restaurant options. She was also the staff member who checked us out. I think her name was something like Deleseia? Our room was clean, large and...

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Helpful?
Thank AisleSeatPlease
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Good morning Aisleseatplease, Thank you so much for the great review and for staying with us during your event in DC! I will certainly share your great feedback with Deliesha. We look forward to seeing you and your family on your next visit to our area! Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

New York City, New York
Reviewed 4 weeks ago

The hotel staff was Wonderful and friendly. Rooms are clean and comfortable, Close to lots of amenities, restaurants, movie Theatre, outdoor pool and a massive Mall. Very warm and comfortable environment.

Review collected in partnership with Hampton
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Helpful?
Thank Dublingirl86
Ken W, General Manager at Hampton Inn and Suites Arundel Mills / Baltimore, responded to this review

Hello Dublingirl86! Thank you so much for staying with us and writing a review about your experience! So glad you found the area attractions enjoyable and also the hotel amenities to your liking! Cant wait to host you again in the near future!! Respectfully, Ken White General Manager Hampton Inn & Suites Arundel Mills

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Hampton Inn and Suites Arundel Mills / Baltimore

Address: 7027 Arundel Mills Cir, Hanover, MD 21076-1387
Region: United States > Maryland > Hanover
Price Range: $144 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn and Suites Arundel Mills / Baltimore 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Hampton Inn And Suites Arundel Mills / Baltimore Hotel Hanover
Hampton Inn Hanover
Hanover Hampton Inn
Hotel Style:
#2 Family Hotel in Hanover
#2 Romantic Hotel in Hanover
#3 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and other travellers.
4 questions
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Green Lane, Pennsylvania
over a year ago

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Questions? Get answers from Hampton Inn and Suites Arundel Mills / Baltimore staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the shopping mall, and it was quiet.”
 of 5 bubbles Susal, 21 Jul 2016 | Read review
“We chose the King room, 4th floor view of mall.”
 of 5 bubbles Richmond_VaGem, 21 Jul 2016 | Read review
“Queen suites with 2 beds maximized space for us. Highly recommend.”
 of 5 bubbles butta1898, 9 Jun 2016 | Read review
“Within walking distance to the mall ans casino. Shuttle service was quick.”
 of 5 bubbles HBel1225, 3 Jun 2016 | Read review
“I was on mall side and was quiet except I was on 2nd floor, go higher.”
 of 5 bubbles grumpyldo, 16 May 2016 | Read review
5 of 5