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The Hotel at Arundel Preserve

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634 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Reviewed yesterday NEW

I plan a two day birthday trip for my wife and book a room the Hotel at Arundel Preserve. They followed up with confirmation and what my itinerary would be. When we arrived we were welcome by Justin at the desk. He was very engaging in asking if this was our first time staying and the reason for our visit....

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Helpful?
Thank Eddie S
Salisbury, Maryland
Reviewed yesterday NEW

Did the Park and Fly deal in order to fly out early the following morning, but had an amazing night sleep in the relaxing, quiet, clean and comfortable Hotel at Arundel Preserve. Car was safe and secure in the parking garage.

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Helpful?
Thank Wolf2fly
Raleigh, North Carolina
Reviewed 2 weeks ago

the room was beautiful very spacious and the bathroom oh my god that shower was huge and amazing. My husband loved this hotel not far from the casino, shopping and restaurants. we will stay here again for sure

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Helpful?
Thank Theresa W
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good morning Theresa, Thank you for taking time to review our hotel. I am pleased to hear you and your husband enjoyed your stay. I look forward to having you stay with us again. Have a wonderful week. April Callahan General Manager

Virginia
Reviewed 2 weeks ago

We have been here few times before. Love the rooms and amenities. Beds are so comfortable and rooms so quiet. High end décor throughout the facility. Staff very friendly everywhere. Love the bar and restaurant, food very good. Just not the best hours at the bar. Close at 10pm on Sunday- but this was New yrs day!!! Unsat. Italian restaurant...

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Helpful?
Thank lexus7831
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to review our hotel and being a loyal guest. We appreciate you staying with us and are happy to hear you enjoyed your stay. We look forward to your future stay! Happy New Year. April Callahan General Manager

Germantown, Maryland
Reviewed 2 weeks ago

my significant other booked the taste of romance package and it was truly worth every penny! It included a complementary champagne and chocolates, late check out, and room service breakfast, but the best part was the service. Justin the front desk concierge was a delight and so helpful. One of the greatest perks was the free shuttle service to and...

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Helpful?
Thank DJG26
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Thank you for taking time to review our property. We appreciate you staying with us and I'm glad to hear you enjoyed the Taste of Romance Package. I'm happy to hear that Justin was able to provide excellent guest service and make your stay more enjoyable. We look forward to your next stay. Thank you in advance. April Callahan General...

ocean pines, md
Reviewed 3 weeks ago

This is my third or fourth stay at this hotel. My husband and I liked it so much that we have sent many friends and family here and were happy to bring our kids for a short getaway to see a Terps game, do some swimming and relaxing. I called ahead this morning and asked for a noon check in...

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Helpful?
Thank stacy l
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Stacy, Thank you for taking time to express your concerns. I apologize for the issues you experienced during your stay. Unfortunately, we had an issue with our pool that closed it down longer than anticipated. Our front desk team member felt bad because your children couldn't swim so she tried her best to find a way to say...

Chicago, Illinois
Reviewed 4 weeks ago

I travel in and out of this area several times a year and stay at this hotel and it's by far the most comfortable and accommodating. Justin at the front desk made my more recent stay the best one yet. Great rooms, quiet for needed rest during business trips and staff to make you feel comfortable away from home.

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Helpful?
Thank DianeCIC308
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon Daniel, Thank you for the wonderful review and a special thank you for being a loyal guest. Justin is a wonderful part of the Arundel family and he treats people as he would want to be treated. We look forward to your next stay with us. Have a wonderful holiday! April Callahan General Manager

Blue Bell, Pennsylvania
Reviewed 14 December 2016 via mobile

Visited here before... Love the service Justin was so nice and accommodating. Just another reason I like this hotel. The facilities are exceptional and the dining is great. Love the fitness center and the free convenient parking

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Helpful?
Thank das2231
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good morning, Thank you for the wonderful review. We strive to provide excellent guest service. Thank you for being a repeat guest and we look forward to your next stay. Sincerely, April Callahan General Manager

Richmond, Virginia
Reviewed 12 December 2016

Justin Spriggs was very helpful and demonstrated outstanding customer service with a sincere smile. He was very passionate about ensuring he helped in any way he could, which made the experience very pleasant.

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Helpful?
Thank calvinp7800
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon, Thank you for the excellent review. Justin is a wonderful team member and he provides excellent guest service. We are happy to have him be part of the team. We look forward to you staying with us in the near future. Have a wonderful day! April Callahan General Manager

Reviewed 10 December 2016 via mobile

Looking for a deal for a special event in Baltimore. What a nice find! Very contemporary, very accommodating, very attracts rooms, inviting lobby with interesting architectural surroundings. Staff very attentive, lots of interesting shops and restaurants either in complex or within 1-2 miles. Very good value.

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Helpful?
Thank Dadmanly
TheHotelArundel, General Manager at The Hotel at Arundel Preserve, responded to this review

Good afternoon, Thank you for taking time to review our property. I'm glad you enjoyed your stay with us. We strive to provide a quality product with excellent guest service that is still affordable. We hope if you travel back to the area you would stay with us again. Have a wonderful week! April Callahan General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Designed to be the premier meeting and event destination between Baltimore and Washington, DC. The height of modern luxury, with the features that make hosting a first-rate gathering second nature. THE SPACE9, 200 total square feet of flexible meeting space. Grand ballroom/banquet room for up to 300 guests. Outdoor terrace. Additional breakout rooms/boardroom, LEED Silver designed. THE TECHNOLOGY: Complimentary high-speed Internet throughout the hotel and meeting space, State-of-the-art audiovisual equipment and business center. THE LOCATION: Close to Fort Meade/NSA and Arundel Mills Mall. Convenient to Thurgood Marshall BWI Airport, Easy access to Baltimore, Annapolis and Washington, DC Complimentary shuttle service to BWI airport. THE ACCOMMODATIONS: Full-service hotel with spacious, luxurious guest rooms. Full-service restaurant and bar on-site. Indoor pool and fitness center. Complimentary parking. 150 rooms with an executive floor. ... more   less 

Additional Information about The Hotel at Arundel Preserve

Address: 7795 Arundel Mills Blvd, Hanover, MD 21076-1995
Region: United States > Maryland > Hanover
Price Range: $180 - $302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Hotel at Arundel Preserve 3.5*
Number of rooms: 150
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Hanover
#1 Business Hotel in Hanover
#1 Family Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel at Arundel Preserve staff and other travellers.
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Questions? Get answers from The Hotel at Arundel Preserve staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed here about four times now, and have had a great experience in all rooms”
 of 5 bubbles Wolf2fly, 18 Jan 2017 | Read review
“stayed on 4th floor corner room”
 of 5 bubbles 407theresaw, 5 Jan 2017 | Read review
“Executive floor is just ok- lounge has junk food and sofas/coffee.”
 of 5 bubbles 210stacyl, 27 Dec 2016 | Read review
“Staying in a suite, gives you access to an Executive Suite lounge, with snacks.”
 of 5 bubbles taisha24k, 5 Dec 2016 | Read review
“Nice, safe place to stay, convenient parking structure as well.”
 of 5 bubbles 503dennisw, 30 Nov 2016 | Read review
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