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Aloft Arundel Mills

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Traveller (92)
Room & Suite (42)
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Overview
  • Excellent50%
  • Very good21%
  • Average17%
  • Poor7%
  • Terrible5%
Travellers talk about
“pool table”(26 reviews)
“wxyz bar”(11 reviews)
“arundel mills”(39 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
Offers from Aloft Arundel Mills
Special Offer: F&B Credit and More!
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Offers from Aloft Arundel Mills
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Rooms
4 Jun.5 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (567)
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Traveller rating
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LanguageEnglish
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1 - 5 of 565 reviews
Reviewed 4 days ago

Our room was Extremely Super Outstanding Fantastic Magnificent!!!!! Perfect!!!!. The Staff is OUTSTANDING ! AMAZING! AWESOME! The very first person we met was Narottama! he checked us IN, Extremely Efficient! handle the front desk all alone!! line out the Door!!! he was super Outstanding and...More

Thank sc0chran
Hotel's Favourite
Reviewed 11 April 2018 via mobile

My business colleague and I thoroughly enjoy our repeated visits to this location. The staff are always personable and professional. Everyone is great! However, there is one attendee who is always on point, Mika. My colleague and I make an intended stop just to visit...More

Thank nicolefE2705JN
Response from TeamConcord, Manager at Aloft Arundel MillsResponded 12 April 2018

Wow thanks so much nicolefE2705NJ, we enjoy our repeat guests and love that you have made us your home away from home. Thanks for the shout out to Mika. She loved your compliments and she also looks forward to your visits. We all hope you...More

Reviewed 5 days ago

Spent one night here, paid a premium rate because the dates I needed were in demand. The check in was quick but poor, the attendant didn't mention that there was breakfast included with our reservation (which I paid for). Room was nothing special, the design...More

Thank TravelingMomIAm
Response from TeamConcord, Manager at Aloft Arundel MillsResponded 4 days ago

Dear TravelingMomIAm, Thank you for reviewing our hotel. Please accept our apology for not providing you with an excellent experience. We want every guest to have a comfortable experience, and regrettably, we did not succeed in your case. We will be working with the staff...More

Reviewed 5 days ago

Definitely not worth the cost. My toilet ran all night and at one point just decided it didn't want to flush at all. Some of the hotel front desk agents should not be in customer service. It was a chore to get them engaged in...More

Thank Melissa M
Response from TeamConcord, Manager at Aloft Arundel MillsResponded 4 days ago

Dear Melissa M., Thank you for staying with us and for reviewing your experience. Please accept our apologies for the issues you encountered. Rest assured we take feedback such as yours to heart and will use it to fine tune our procedures to better serve...More

Reviewed 1 week ago

After I arrived home and decided to write this review i first looked at the reviews of the Aloft and to be quite honest was surprised at the number of reviews with positive comments, especially regarding customer service. Sadly, that was not my experience at...More

Thank NMandBeyond
Response from TeamConcord, Manager at Aloft Arundel MillsResponded 1 week ago

Dear NMandBeyond, Thank you for staying at our hotel and for sharing your feedback. Exceptional service for every guest is our highest priority, so we were disappointed to learn that your experience with us fell short. We have shared your feedback with the appropriate team...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Heated pool
Indoor pool
Details
Price range
USD 105 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 105 - USD 204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in Hanover
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (92)
Room & Suite (42)
Dining (4)
Pool & Beach (4)
Questions & Answers
Ask a question
Gerard P
30 June 2017|
AnswerShow all 3 answers
Response from Jessica S | Property representative |
Good Afternoon Gerard P, Smoking is allowed outside of our hotel.
2
Votes
tbpetteway1
2 March 2017|
AnswerShow all 4 answers
Response from Jessica S | Property representative |
There is breakfast available to order in the lobby area. Please see the hours below. Breakfast Hours: Monday - Friday: 6 - 10 AM / Saturday - Sunday: 7 - 11 AM
1
Vote
brianna c
20 August 2015|
AnswerShow all 5 answers
Response from Robert F | Reviewed this property |
With all of the appropriate taxes the room was about $137.00 ($121.00/night) with and additional $16.00 in occupancy and state/local taxes). I hope this helps you!
0
Votes
Room Tips
"High Floor for us was Extremely quiet!!!!!"
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"After a long day of being on the go, you might request a room close to the elevators."
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"If there are any issues don't leave until someone handles it right then and there"
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"Best place in the area"
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