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Live! Lofts

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984 Reviews from our TripAdvisor Community

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Showing 979: English reviews
Chatham, Massachusetts
Reviewed 23 August 2016

Good location. Some of the staff was helpful and some paid no attention to any requests that were made. Room should have been cleaner but did improve as week went on. Overall just a fair stay but did find hotel in a convenient.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank CapeCodder1_12
Cperrell, General Manager at Live! Lofts, responded to this review

Dear CapeCodder1_12, Thank you for your comments regarding your stay. I assure you that I will review your stay with the entire hotel team. Please come back to visit with us soon.

Charleston, South Carolina
Reviewed 21 August 2016

This hotel was very nice. However, expect nearly every employee (other than the shuttle drivers) to be rude, unprofessional, and ignorant in their trade. If possible, I'd recommend you stay at a nearby hotel that is much closer to the Arundel Mills shopping and restaurant area.

Review collected in partnership with Homewood Suites by Hilton
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1Thank Joseph B
Virginia Beach, Virginia
Reviewed 20 August 2016

AC does not work in parts of lobby, all floors and hallways no AC just hot air the ice room felt like a sana. The elevators hot no AC. Digital check in issues did not work. Checked in then went to my room then left. Came back in 30 minutes someone else was in my room. Front desk could not...

Review collected in partnership with Homewood Suites by Hilton
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1Thank KayshawnCartel
Coal Township, United States
Reviewed 20 August 2016

The Arundel Mills Hilton was amazing. The employees were friendly and the room was above my expectations! The price was unbelievable for what you get. Breakfast, a drink, shuttle, all included in my price of $131! That was for 2 people! The room was clean. The bed was extremely comfortable, and the shower was amazing! It is close to the...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Traci B
ckper53, General Manager at Live! Lofts, responded to this review

Thank you for your comments regarding your recent stay. I am happy to see that you "LOVED" this hotel. Myself and staff hope you return soon.

arundel mills, United States
Reviewed 20 August 2016

everything in this hotel was great form the staff to the breakfast and the room itself was great the bathroom was very clean the only thing that was missing was a shower cap because i forgot mine but everything else was super

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Danan C
ckper53, General Manager at Live! Lofts, responded to this review

Hi Danan C. I glad to see that you had a "wonderful stay" at the Hilton Garden Inn ARundel Mills. We do have several amenities including the restaurant, bar, pool, fitness center, shuttle service to the local attractions and many more. We look forward to your return.

Long Island, New York
Reviewed 19 August 2016

Great location for easy access to medi vial times in the Arundel Mills mall. Make sure you have breakfast and meet Eileen. She is a sweetheart. Warm and friendly and make you feel at home. The hotel is clean and the staff is friendly. You are right across the street from restaurants, bank, gas station, pizza take out and medical...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank 995tazzy
Jessup
Reviewed 18 August 2016

Had a fairly nice stay. Live in area just wanted to get in a pool. But water was ice cold, spa was toasty. Overall no complaints. Definitely would stay again. Nice mini restaurant and bar. Centrally located to many restaurants and shopping. Very nice mall and casino. Very nice quiet neighborhood.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank bonitac537
Cperrell, General Manager at Live! Lofts, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden inn to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed

East Peoria, United States
Reviewed 17 August 2016

The two-bedroom, two-bath suite was perfect for our family of four and my sister & niece who were traveling with us. The rooms were very spacious and clean. The breakfast and complimentary evening social were wonderful. You can't beat the location of this hotel near the mall and tons of stores & restaurants.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Stephanie B
Kory D, General Manager at Live! Lofts, responded to this review

Stephanie B I am most pleased that you were generally found the Hotel , staff , spacious guest rooms, complimentary breakfast and evening social to meet and exceed your expectations. The Homewood Suites was honored to be your hotel choice and look forward to your return visit.

Omaha, Nebraska
Reviewed 16 August 2016

On check-in I asked if our rooms were adjoining. Clerk said she didn't know but they were next door to each other. They weren't. Apparently she's never toured the hotel to know that odd and even numbers are on different sides of hall and in this case were down the hall also. There was no mat in the bathroom so...

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Helpful?
Thank gjr188
Cperrell, General Manager at Live! Lofts, responded to this review

Thank you for sharing your comments regarding your recent stay at the Hilton Garden Inn. I truly appreciate your feedback and apologies that the service that we offer was not delivered to you during your stay. Your comments will help me to work with the staff to improve the service levels at the hotel!

United States
Reviewed 16 August 2016

I didn't find the hotel its self truly a rating of 5, but the staff and location deserves a 5. The room was large and clean enough. We loved having a kitchen. WARNING - there are two hotels in one building. Homewood is in the rear! We liked the pool, the vending, the computer room, and all the take out...

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Helpful?
Thank Rudi R
Kory D, General Manager at Live! Lofts, responded to this review

On behalf of the Homewood Suites Hotel, please accept my sincerest apologies for the confusion you encountered when arriving . While we are connected to the Hilton Garden Inn we do provide the same services and amenities as other Homewood suites. Your kind and gracious comments regarding the exceptional service and attention you received from the entire staff are greatly...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more   less 

Additional Information about Live! Lofts

Address: 7491A Ridge Rd, Hanover, MD 21076-3122 (Formerly Hilton Garden Inn / Homewood Suites)
Region: United States > Maryland > Hanover
Price Range: $139 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Live! Lofts 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover
Hotel Style:
#3 Romantic Hotel in Hanover
#7 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Live! Lofts staff and other travellers.
14 questions
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Questions? Get answers from Live! Lofts staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a room away from the elevator and the backside of the hotel was quiet”
altonite, 16 Jan 2017 | Read review
“I've only stayed once on the 8th floor in a middle room and it was just fine.”
294traceyl, 28 Dec 2016 | Read review
“I was on one of the higher Red level floors and the room was quiet and a good size. Other side may be better..maybe not. YMMV.”
C4005DBwilliamf, 9 Nov 2016 | Read review
“Ask about dies wifi work!”
, 7 Nov 2016 | Read review
“Rooms are large and the kitchen is well stoced with utilities...great atmosphere for families”
j0ceylinej, 31 Oct 2016 | Read review
5 of 5