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Live! Lofts

Booking.comUSD 137*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Live! Lofts
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994 Reviews from our TripAdvisor Community

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Showing 989: English reviews
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Virginia
Reviewed 1 week ago

While the hotel is clean and well maintained, my purpose for writing this review is the staff. On our recent stay there, my husband received a document that he had to sign and return immediately. All of the equipment in the business center was not working due to some Internet issues (that did not seem to be impacting the rest...

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Helpful?
Thank Susan M
Reviewed 1 week ago

No outdoor activity due to a continuous rain. The check in process took only minutes. Everyone was so polite, it made us feel special as they welcomed us. The hotel was very clean and inviting. The breakfast area has a chef who prepares your breakfast requests as you wait. The room was large and very comfortable. The Lofts hotel offers...

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Helpful?
Thank Thomas P
Ken L, General Manager at Live! Lofts, responded to this review

Hello Thomas, Its great to hear that you enjoyed your stay here with us at Live! Lofts. Its a shame about the weather but i am glad it didn't put a dampener on your time here with us. See you again in the near future hopefully. All the best.

Texarkana, Texas, United States
Reviewed 2 weeks ago

This location was good for a nice overnight stay for an early morning rental car drop-off and Amtrak departure. Didn't have time do do or see more. Courteous staff. We would stay here again if in the area.

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Helpful?
Thank BiggieSauls
Ken L, General Manager at Live! Lofts, responded to this review

Hello, Thank you so much for the glowing review. We hope to see you again in the near future. All the best.

Highland Springs
Reviewed 2 weeks ago

We have stayed here three times. Our favorite part of each stay was the friendly and helpful staff. Everyone we came in contact with was professional and courteous. The front desk staff, van drivers, and the man (from Jamaica) in the restaurant all deserve special recognition. The bed and pillows were comfortable, kitchen with microwave and coffee maker a plus....

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Helpful?
Thank Ronda R
Ken L, General Manager at Live! Lofts, responded to this review

Hello Ronda, Great to hear you enjoy staying here and have done so on several occasions, thank you so much for your loyalty. I will be sure to pass on your praises to all the staff, especially Verol our friendly server in the restaurant. Thanks again and we look forward to seeing you for the fourth time! All the best.

Washington DC, District of Columbia
Reviewed 2 weeks ago

Clean, quiet and a short drive from Ann Arundel Mills. And the casino. Excellent breakfast and the hardest working Wait Staff Ive ever seen. My sorority held our regional conference there. Our conference was a success. Thanks so much!

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Helpful?
Thank W J
Reviewed 2 weeks ago

The Live! Lofts is the perfect location for our Girls Weekend, if you like casinos. The room was fairly clean, good size for 3 women out on the town. Had 2 baths but was quite dated and needed some renovations. Despite that, we enjoyed our stay. Plenty of nice places to eat close by and the hotel shuttle ran every...

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Helpful?
1Thank christinewG5410XC
Ken L, General Manager at Live! Lofts, responded to this review

Hello Christine, We are thrilled to hear about the fantastic stay you had here with us for your girls weekend. We hope you all decide to return soon for another fun weekend. Until next time.....all the best.

Reviewed 2 weeks ago via mobile

The hotel was clean and welcoming. The staff was very friendly and helpful! Special shout out to Catherine, Bob, and Yolanda. Thanks for all your help! The shuttle staff was also very accommodating and courteous! We enjoyed our stay and will return!

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Helpful?
Thank klm91561
Ken L, General Manager at Live! Lofts, responded to this review

Hello, It is such a pleasure to host you on such a special occasion such as an anniversary. Congratulations!! I will be sure to pass onto the team your kind words about Catherine Bob and Yolanda, they will be delighted to hear. We hope you can come again and join us for your 32nd anniversary......or even before!! All the best.

Blackstone Valley
Reviewed 3 weeks ago

04 28thru 05 02 17was fantastic ... Very best hostand hostess. A couple could ask for ... All our services were fantastic. Too ,, could ask for a shuttle. Ride anytime. And someone was right there .. Weather. The train or casino or just down town ... The service. Was excellent.... Very clean.. Pool was great to... Really cant find...

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Helpful?
Thank lanez71lane
Ken L, General Manager at Live! Lofts, responded to this review

Hello, Thank you for taking the time to write such a great review about our property and team members. We do have a great team of Casino hosts on site 24 hours, I am glad you enjoyed their services. I am glad to hear you were also able to enjoy our amenities. We hope to see you return in the...

Ellicott City, Maryland
Reviewed 4 weeks ago

Clean hotel, professional staff (for the most part), nice amenities, and perfectly located. My only qualm with this property is this; I've traveled all over the world and stayed at some of the finest properties on the planet (Waldorf Astoria in NYC, the Shangri-La in Dubai, the Fairmont in San Francisco. I have never, not even once, been charged $150...

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1Thank TowsonTiger96
Ken L, General Manager at Live! Lofts, responded to this review

Hello, Thank you for the kind words regarding our clean hotel and professional staff. I will be sure to pass this along to the team. I am sorry to hear you were dissatisfied regarding our deposit policy and the authorization on your credit card. We do have it released quickly upon check out. I hope you come back to visit...

Solon, Iowa
Reviewed 4 weeks ago

We recently stayed at the Live Lofts Hotel and it was a very nice experience. The staff was great, it is convenient to the BWI Airport and the Arundel Mall. We usually do not eat in hotel restaurants, but did on this trip. The food and service were surprisingly good.

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Helpful?
Thank Chuck D
Ken L, General Manager at Live! Lofts, responded to this review

Hello Chuck, Thanks you for the glowing 5 star review. I am glad you enjoyed our Lofts grill restaurant. It would be a pleasure to host you again the next time you are back in the area. All the best.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Live it up at Live! Lofts. One of the premier hotel locales in the BWI (Baltimore, Washington) Corridor located in Hanover, Maryland. Just minutes from Live! Casino, this 250-room hotel, which includes 100 suites, indulges you with free wi-fi, a heated pool and jet spa, laundry and dry cleaning service, and so much more. Get revved up at the fully-equipped fitness center, then after a day of gaming, shopping or business meetings, linger over custom cocktails in The Lounge. Let the chefs at The Grill whip up breakfast or dinner or enjoy room service in your room or suite. The complimentary services offered at the Business Center let you take care of business around-the-clock. If you drive, you’ll appreciate the free parking or take advantage of the no-cost shuttle with service to and from Live! Casino, Arundel Mills Mall, the BWI Airport and Amtrak. ... more   less 

Additional Information about Live! Lofts

Address: 7491A Ridge Rd, Hanover, MD 21076-3122 (Formerly Hilton Garden Inn / Homewood Suites)
Region: United States > Maryland > Hanover
Price Range: $174 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Live! Lofts 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hilton Garden Inn Baltimore/Arundel Mills Hotel Hanover
Hilton Garden Inn Hanover
Hotel Style:
#3 Romantic Hotel in Hanover
#7 Business Hotel in Hanover
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Questions & Answers

Here's what travellers have asked, with answers from Live! Lofts staff and other travellers.
14 questions
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Questions? Get answers from Live! Lofts staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Halls, rooms, lobby all clean. Desk people very helpful.”
, 15 May 2017 | Read review
“Higher Floors are better”
christinewG5410XC, 10 May 2017 | Read review
“We stayed. In king deluxe. Very good.”
lanez71lane, 2 May 2017 | Read review
“We asked for a room away from the elevator and the backside of the hotel was quiet”
altonite, 16 Jan 2017 | Read review
“I've only stayed once on the 8th floor in a middle room and it was just fine.”
294traceyl, 28 Dec 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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