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Comfort Suites

225 reviews
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Traveller (25)
Room & Suite (19)
Dining (3)
Overview
  • Excellent33%
  • Very good36%
  • Average18%
  • Poor6%
  • Terrible7%
Travellers talk about
“room was clean”(26 reviews)
“sausage”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (225)Write a Review
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Traveller rating
75
78
41
13
16
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Time of year
LanguageEnglish
75
78
41
13
16
Show reviews that mention
All reviewsroom was cleansausagelarge breakfast areabathroom lightwafflescoffee tablestaff was friendlyfront desk personnice varietyadjoining roomswould stay here againhot tubvisit familyparking lotcold cerealice machinewaffle maker
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21 - 25 of 223 reviews
Reviewed 27 June 2017

Rooms are clean, beds are comfy. Nice location close enough to D.C at an affordable price. Stayed here 2 nights. Staff was friendly, and breakfast was filling. Just what we expected and were looking for.

Thank Jeccasody
Response from ComfortSuitesTeam1, General Manager at Comfort SuitesResponded 28 June 2017

Thank you for taking the time to post your review of the Comfort Suites. We are pleased that you found us to be clean, comfortable, and affordable. We hope your next stay is even more pleasant than the first. Sincerely, Barb Estrada

Reviewed 23 June 2017 via mobile

I made a reservation a couple hrs prior to arrival. Guest service was Extremely nice but sign out front advertised "housekeepers wanted". Sheets were extremely used or had not be cleaned. They switched my room without hesitation. I did email Comfort Suites just so they...More

Thank alohabrennan
Response from ComfortSuitesTeam1, General Manager at Comfort SuitesResponded 29 June 2017

Please accept our apologies for the lack of good housekeeping service. I will make sure that any old or inferior linens are removed from the inventory. You are a valued guest and I will do my best to make sure the staff is doing their...More

Reviewed 15 June 2017 via mobile

Alright nothing special about this motel. It was Just a little too small for 4 people A bigger breakfast would be a big help also. The area around the motel was a very pretty place to visit we were just passing through

Thank Donna F
Response from ComfortSuitesTeam1, General Manager at Comfort SuitesResponded 29 June 2017

Thank you for your recent review. If you have any suggestions for improving the breakfast, we'd love to hear them. We appreciate your business and hope that you have a great summer. Sincerely, Barb Estrada

Reviewed 8 June 2017 via mobile

Rooms are clean. Beds are comfortable. Employees are friendly. Continental breakfast is pretty good (except for the sausage gravy {it's not good at all}). All in all, it's what you would expect from a Comfort Suites that's run good. That being said... PLEASE upgrade your...More

Thank Jason S
Response from ComfortSuitesTeam1, General Manager at Comfort SuitesResponded 9 June 2017

That you for all the nice compliments. I will contact our internet service provider immediately to see what is wrong. Thank you for making us aware of the problem. Thank you for choosing the Comfort Suites for your stay in Hagerstown. We hope to have...More

Reviewed 27 May 2017

I stayed here for one night with my wife and it was a good experience. Staff were friendly (they could use a bell on the front desk to attract staff), and able to answer all questions. Indoor pool was nice. Weight room was adequate for...More

Thank wallerj
Response from ComfortSuitesTeam1, General Manager at Comfort SuitesResponded 30 May 2017

Thank you very much for your review of the Comfort Suites. We are delighted that you enjoyed your stay with us. Our hot tub has been closed for over 4 years, so I'm not sure why you were told that. It was not because of...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Concierge
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 69 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 69 - USD 99 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Romantic Hotel in Hagerstown
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (25)
Room & Suite (19)
Dining (3)
Pool & Beach (2)
Questions & Answers
Ask a question
Yusif Y
28 July 2017|
AnswerShow all 2 answers
Response from Stan D | Reviewed this property |
Most hotels will provide that service. My suggestion is to call the hotel front desk. I am sure they will give you an adequate reply.
2
Votes
Room Tips
"Toward the back away from the road."
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"close tyo reataurants and nearby park"
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"Ask for a room on the highest floor."
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"We like the top floor."
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