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Garden Plaza Hotel

Booking.comUSD 69*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 69*
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Garden Plaza Hotel
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155 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Washington DC, District of Columbia
Reviewed 1 week ago

The hotel reeks of cigarette smoke. It is very dated. There were no towels in the rooms nor soap. Most importantly, we found bed bugs in two out of the three rooms we were staying in. The night manager provided us with trash bags to place all of our stuff in and didn't ask many questions which leads me to...

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Helpful?
Thank lv2trvl2017
ClarionManager2017, Front Office Manager at Garden Plaza Hotel, responded to this review

I am sorry for any inconvenience you may have had during your stay. I do recall these rooms and the conversation that I had with one who had occupied one of those rooms were informed that they would be inspected and if refund was to be given that I would do so.Upon inspecting the rooms as we also have a...

Binghamton, New York
Reviewed 7 March 2017

Had stayed at this hotel about 5 years ago.....wish I would have checked the reviews before booking again. This hotel is NOT owned by Clarion anymore and is very obvious the new owners/management care nothing about the cleanliness or maintenance of the facility. Had 4 rooms total for our group. None were very clean and all had issues (smell, no...

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Helpful?
2Thank vick750
GardenPlazaMD, Front Office Manager at Garden Plaza Hotel, responded to this review

So sorry to hear that you were not happy with your stay. Recently, we have been going through changes which do include a name change. Do you remember the room number that you stayed in? Also, in regards to the people you say are living in the facility. We do offer long term stay options. If you could, can you...

Virginia
Reviewed 22 February 2017

No ice in ice machines, shower water drained into bathroom, got everything on floor wet, room had trash under bed skirt and behind chairs. Needs a massive remolding. Front desk staff were friendly. Would have been better if doors locked at night, not stay unlock for exit doors.

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Helpful?
Thank Pamela B
St. John's, Canada
Reviewed 6 February 2017

Nice and clean. A hot breakfast in the morning with plenty of food. Sausages, eggs, hot and cold cereal. Breakfast breads, yoghurt and some fruit. We would not hesitate to stay here again as we travel along the highway.

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Helpful?
Thank MLV038
Manassas
Reviewed 25 January 2017

I stayed here for one night on business. On first appearance I noticed a lot of pedestrian activity in the parking area of the hotel. The lack of lighting in the parking lot made it all the more creepier. Hotel lobby had an eclectic decor that was just odd, disorganized and unkept. Upon arrival in my room I noticed white...

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Helpful?
Thank Mandy L
York Springs, Pennsylvania
Reviewed 18 January 2017 via mobile

This hotel is massive with an attached restaurant and major local bar named Cancun Cantina. If country music is you thing you will like it. The food in the restaurant is average priced and good. The hotel needs updating but don't let that discourage you from staying here. I have stayed here at least 5 times over the past 5...

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Helpful?
Thank Tony8975
Reviewed 28 November 2016 via mobile

This hotel is clean. But, the rooms are awfully dark. (Despite lamps). We have been to this hotel for two straight years. The staff is friendly. The breakfast is a simple complementary breakfast. There is no fresh fruit.There are quite a few people that live here in the hotel. The place is a little outdated. The rugs could be re-done,...

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Helpful?
Thank Gabrams55
Reviewed 16 November 2016 via mobile

The facility is under going renovation, however it was never noticed nor interrupted our stay. What areas that ha been renovated looks great. Staff accommodating. Meeting rooms comfortable. Our group will be back next year.

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Helpful?
Thank Ourtrips1007
Reviewed 30 October 2016 via mobile

Upon arrival the guy at the desk wasn't very friendly,and I believe it may have been the owner who was pacing in the lobby (kinda uncomfortable) never even greeted us. We were pleased with our room. The pool was ice cold and only had no towels. When I ask for towels they only had 2 at the front desk and...

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Helpful?
Thank Christy B
waynesboro, PA
Reviewed 29 October 2016 via mobile

We were there approximately one hour when I discovered a bedbug on one of the pillowcasas. I photographed it before I gently killed it in a paper towel. Went to front desk and someone came in, looked at the bug and apologized. WE LEFT. They offered us another room but no thanks. Room reeked of urine smell and hotel is...

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Helpful?
Thank peggyb1

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Recently renovated property. Located on the edge of downtown historic Hagerstown, MD. Off I-70. Minutes from I-81 Complimentary Deluxe Continental breakfast. Pool Bar. Landscaped gardens with rare water features. Beautiful new meeting rooms. Executive Business Suite and Board Room. Many choices available for meetings of all sizes and types. Full food and Beverage service. Perfect for Weddings, Receptions, Reunions, Business Meetings or just relaxing with the family and swimming in our heated indoor pool. Private Parking. Beautiful tropical atrium with heated indoor pool. Free Internet. Business Center. Want comfort and Luxury -as well as friendly and hospitable service - then come stay with us. New ... more   less 

Additional Information about Garden Plaza Hotel

Address: 901 Dual Highway, Hagerstown, MD 21740 (Formerly Clarion Hotel and Conference Center Hagerstown)
Region: United States > Maryland > Hagerstown
Price Range: $89 - $91 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Garden Plaza Hotel 2.5*
Number of rooms: 140
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Also Known As:
Clarion Hotel Hagerstown
Clarion Hagerstown
Hagerstown Clarion
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Questions & Answers

Here's what travellers have asked, with answers from Garden Plaza Hotel staff and other travellers.
1 question
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1 month ago

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Questions? Get answers from Garden Plaza Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in front of the hotel from the main entrance are safer for women travelers”
MoonDoggieDonna, 20 Oct 2016 | Read review
“No good rooms”
jh12095, 18 Oct 2016 | Read review
“A maze to get around, but near outlets”
mariemV6279QO, 17 May 2016 | Read review
“Good location close to I-70 & the Outlet Mall. 1 mile from downtown Hagerstown”
87carolg, 4 May 2016 | Read review
“Go somewhere that does not have roaches.”
  • Roach #2
  • Roach #1
JKF56, 6 Dec 2015 | Read review
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Prices are for 1 room, 2 adults
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