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Country Inn & Suites By Carlson, Hagerstown

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475 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Rochester, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 days ago NEW

Comfortable, clean room; good but an average breakfast. Exception being the uncleanliness of the hallways, stairs, lobby and breakfast room - looked liked it had not been vacuumed or swept in some time.

Thank Jim G
Connecticut, USA
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 week ago via mobile

This hotel was absolutely wonderful. Very clean. Check in was a breeze. Such a friendly reception. I had previously called and requested a fourth floor room to avoid having a potentially loud neighbor above my room and my request was granted kindly. Unfortunately I ended up having quite the group of neighbors that all enjoyed slamming their doors individually every... More 

Thank luv2travelmucho
Nick B, General Manager at Country Inn & Suites By Carlson, Hagerstown, responded to this review

Thanks for staying with us! I am happy to hear you enjoyed most of your stay. I apologize for the noisy neighbors you had to deal with. Please alert a staff member next time so that we may address the issue on your behalf as you should not have to endure that. Thanks again! More 

Hampstead, North Carolina
Level Contributor
110 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 1 week ago via mobile

I think this hotel had the most comfortable bed I have ever slept in in a hotel. If I could have taken it home I would have. So nice to have a large room to move around in. Great shower, lots of hot water and pressure. Usual breakfast, good, very friendly attendant. Great stay, did I mention the bed?

Thank Nancy968
Level Contributor
7 reviews
3 hotel reviews
Reviewed 2 weeks ago via mobile

We stayed here in November of 2016. For us it was our second time staying here. Pleasant staff, good cookies, comfortable mistress, thirsty towels. There is a great exercise room with a sit down bike, two treadmills and a Nautilus type weight machine. There is also a scale, but after two weeks vacation in the South I tried to avoid... More 

Thank Joanne S
Shippensburg, Pennsylvania
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

My husband and I just wanted a quick one night get away - this hotel was perfect for that. The room was clean with all the amenities you would need, bed was comfortable, and breakfast was especially good. The breakfast attendant was great, she was friendly and kept everything fresh. The only complaint was that our key card was wiped... More 

Thank Kristi P
Cleveland, Ohio
Level Contributor
62 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 weeks ago

Pleasant Surprise - Clean, comfortable, quiet, well appointed, great value- stopped over for a break on a two day drive. No complaints, would definitely consider this hotel again. It has been a long time since i have stayed in a hotel of this quality for this price. Under $45 out the door per night!!!!!

Thank fyiforburns
Saint Albans
Level Contributor
67 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 weeks ago via mobile

We are on our way to Annapolis for my grandsons birthday and this is a very nice hotel,very clean and the young lady was nice that checked me in,only complaint I have is the wifi wasn't working.Apparently they've had this problem with this particular room before because that's what the young lady told me,she offered to move me but I... More 

Thank Kevin M

68 photos of this hotel

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Hotel & Grounds (3)
Pool/Beach Area (2)
Room/Suite (4)
Dining (1)
Business Centre/Function Rooms (2)
Other (10)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Country Inn & Suites By Carlson, Hagerstown

Address: 17612 Valley Mall Road, Hagerstown, MD 21740
Region: United States > Maryland > Hagerstown
Price Range: $102 - $154 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Hagerstown 3*
Number of rooms: 85
Reservation Options:
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Also Known As:
Country Inn & Suites/Hagerstown Hotel Hagerstown
Country Inn And Suites/Hagerstown
Country Inn Hagerstown
Hagerstown Country Inn
Hotel Style:
#9 Family Hotel in Hagerstown
#10 Romantic Hotel in Hagerstown
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Hagerstown staff and other travellers.
4 questions
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2 months ago
Providence, Rhode Island
Utica, New York
over a year ago
Zephyrhills, Florida
over a year ago

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Questions? Get answers from Country Inn & Suites By Carlson, Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The view kind of sucks, so keep the shades shut.”
 of 5 bubbles JHallow, 31 Aug 2016 | Read review
“stayed on first floor, handicap room. It was very quiet.”
 of 5 bubbles hope2go2, 28 Jul 2016 | Read review
“Don't stay in the handicap room”
 of 5 bubbles eastcoastdj, 27 Jun 2016 | Read review
“Been in a few and they were all good.”
 of 5 bubbles jiop2014, 22 Jun 2016 | Read review
“Away from elevator and main floor staircase to 2nd floor.”
 of 5 bubbles TripGuy11920, 9 Jun 2016 | Read review
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