We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sleep Inn & Suites Hagerstown

Show Prices
GreenLeadersBronze level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sleep Inn & Suites Hagerstown
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

212 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Sleep Inn & Suites Hagerstown
See the most recent reviews
Showing 212: English reviews
Sharpsburg, Maryland
Reviewed 31 May 2014

Started out fine, on a bi-daily basis for the first pre-paid week room keys changed, on both rooms so no coincidence there. 2nd week billing issues made clear to me when arriving from eating lunch, out loud and rather nasty in front of 4 other guests checking in "you credit card was declined" even though NO CREDIT CARD WAS BEING...

 Report
Helpful?
1Thank Joe P
Yorktown, Virginia
Reviewed 30 May 2014

stayed here one night. very quiet location. quaint view of grazing sheep right behind the hotel in the morning. room was on the smallish side but not bad. had no bathtub but had an excellent shower stall, the highlight of the room actually. breakfast was good, the coffee was way better than most chains. overall, very good place. we came...

 Report
Helpful?
Thank peterm899272
John D, Front Office Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thanks for the comments and hope to see you return soon to the Sleep Inn and Suites of Hagerstown MD

San Antonio, Texas
Reviewed 29 May 2014

When we walked in the door Elisa made us feel at home and welcome. She even gave my wife a flower to bring to the room. The room was clean and comfortable and very quiet, on the first floor, which is a big plus for us. A lot of choices for breakfast--sausage and eggs, cereal, juice and coffee got the...

 Report
Helpful?
Thank Iris A
John D, Front Office Manager at Sleep Inn & Suites Hagerstown, responded to this review

I am glad to hear that you enjoyed your stay at our hotel. Hope to see you return in the near future. Safe travels.......

Tampa, Florida
Reviewed 28 May 2014

It was a last minute trip and we didn't know what to expect. We were pleasantly surprised by the friendly staff, clean room and fabulous breakfast! Great, convenient location too! (Don't forget your bathing suits if you like to swim in their indoor pool!)

 Report
Helpful?
Thank floridagirl204
John D, Front Office Manager at Sleep Inn & Suites Hagerstown, responded to this review

I am glad to hear that you enjoyed your stay at our hotel. Hope to see you return in the near future. Safe travels.......

Canastota, New York
Reviewed 15 May 2014

Great place to stay. The rooms were clean and comfortable and the staff was so friendly. The free breakfast featured fruit, yogurt, blueberry waffles and much more. It was very tasty. The indoor pool was great and so was the hot tub. Very conveniently located close to shopping mall.

 Report
Helpful?
Thank Eva G
John D, Front Office Manager at Sleep Inn & Suites Hagerstown, responded to this review

Want to thank you for staying with our hotel. We are so happy that you have enjoyed your stay. We hope to see you back soon.

Richmond, Virginia
Reviewed 9 May 2014

Nice Place To Stay In Hagerstown. I'm Here A Couple Times A Week. The Rooms Are Very Nice And Clean, The Suites Are Large, And The Service Is Always Great. Year Around Indoor Pool Is A Nice Option. The Complementary Breakfast Is Pretty Decent Too. The Only Real Problem Is The Internet Connection, It's Absolutely Horrible. Several Routers To Connect...

 Report
Helpful?
Thank gobroncos07
John D, Front Office Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn & Suites Hagerstown. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding Internet access on your recent visit. I have shared your feedback with our General Manager to ensure we handle these types of situations...

Reviewed 30 April 2014

I had a wonderful experience at Sleep Inn and Suites! The rooms were comfortable and roomy, and the staff was very kind. The Receptionist, Elisa, was very welcoming to all of us, and made us feel at home. She brightened our day and assisted us very quickly. Also, the free breakfast was a great way to start the day! Overall,...

 Report
Helpful?
3Thank Kelsy b
sismd133, General Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Shokan, New York
Reviewed 21 April 2014

This Hotel really looks old from the outside but, never judge a book by its cover once you walk inside all I can say is WOW! This hotel has been renovated from top to bottom. What a place. The staff was absolutely Superb, from the Receptionist to the chambermaid. The Beds were so comfy there was no problem going to...

 Report
Helpful?
Thank sue k
John D, Front Office Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you for your response. The Sleep Inn and Suites is famous for the extra spaced showers. We do have rooms that have a two person jacuzzi style bath tubs. These are our king bed suites. The suites have a couch that turns into a double bed. I also want to apologize for our indoor pool. We are scheduled to...

Hagerstown, Maryland
Reviewed 16 April 2014

When I checked into this establishment I received nothing but the highest level of customer service! Elisa the front desk agent went above and beyond the call of duty she checked me into a clean and comfy room and even Kathy the manager jumped right in to assist with a great place to dine for my somewhat picky taste! Thanks...

 Report
Helpful?
1Thank Travelerman1027
John D, Front Office Manager at Sleep Inn & Suites Hagerstown, responded to this review

Thank you for your kind words. I am very happy that you had a great experience and I will pass on these wonderful words to my staff. I hope to see you back soon

Kingston, New Hampshire
Reviewed 2 April 2014

Overall a less than positive night in Hagerstown....The room was nice spacious and clean but there was no wifi signal...I called the front desk and was given a phone # to contact the provider...I have never heard of that before...Next came the noise coming from the hallway...This went on for some time along with dogs barking as well...We travel with...

 Report
Helpful?
1Thank Watervilleray
John D, Manager at Sleep Inn & Suites Hagerstown, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that...

79 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (28)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (6)
Viewed
Bathroom (3)
Viewed
View from Room (2)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (14)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (2)
Viewed
Other (20)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hagerstown hotels
3.9 km away
Hampton Inn Hagerstown
Hampton Inn Hagerstown
#1 of 21 in Hagerstown
698 reviews
4.0 km away
Country Inn & Suites By Carlson, Hagerstown
4.6 km away
Holiday Inn Express Hagerstown
Show Prices
Show Prices
Show Prices
4.5 km away
Ramada Plaza Hagerstown
Ramada Plaza Hagerstown
#4 of 21 in Hagerstown
898 reviews
10.1 km away
Hampton Inn Hagerstown - I-81
4.5 km away
Quality Inn & Suites
Quality Inn & Suites
#10 of 21 in Hagerstown
280 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Sleep Inn & Suites Hagerstown

Address: 18216 Col Henry K Douglas Dr, Hagerstown, MD 21740-1562
Region: United States > Maryland > Hagerstown
Price Range: $115 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn & Suites Hagerstown 2*
Number of rooms: 96
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Choice Hotels, Expedia, Hotwire, Orbitz, Travelocity, Cancelon, Hotels.com, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Sleep Inn & Suites Hagerstown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Inn And Suites
Sleep Hotel Hagerstown
Sleep Inn Hagerstown
Hagerstown Sleep Inn
Hotel Style:
#1 Green Hotel in Hagerstown
#5 Business Hotel in Hagerstown
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn & Suites Hagerstown staff and other travellers.
3 questions
Ask a question
East Syracuse, New York
5 months ago
London, United Kingdom
over a year ago

See all questions (3)

Questions? Get answers from Sleep Inn & Suites Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are good”
Cam3428, 21 Nov 2016 | Read review
“chose another hotel”
195janetlees, 23 Aug 2016 | Read review
“all rooms are good and has evevator”
debr353, 16 Aug 2016 | Read review
“hmmm never had an issue”
lizc697, 6 May 2016 | Read review
“Choose the top floor for ultimate quiet.”
RauMom, 31 Jan 2016 | Read review
5 of 5