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Holiday Inn Express Hagerstown

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Holiday Inn Express Hagerstown
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213 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Suwanee, Georgia
Reviewed 20 July 2016 via mobile

This location is easy off and on interstate 81. Close to local shops and restaurants within easy walking distance. The lobby and rooms was clean and comfortable. The staff was friendly. Breakfast bar was well stocked and had a good variety of items.

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Helpful?
Thank vmariano
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to share your feedback regarding your stay at the Holiday Inn Express and Suites in Hagerstown, MD. We are delighted to know that you enjoyed our friendly staff and awesome amenities. We look forward to welcoming you back in the near future. Thank you!! Sincerely, James Thomas Front Office Manager

Farragut, Tennessee
Reviewed 17 June 2016

I was leading a fairly large group of youth on a church youth choir trip. We stayed in this hotel on our last night of the tour. First of all, when we arrived the desk staff was ready for us. The check-in was one of the quickest and smoothest I've ever experienced. The front desk crew was professional, welcoming, friendly,...

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Helpful?
Thank Mike S
James T, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, thank you so much for your kind review of the Holiday Inn Express and Suites in Hagerstown, MD. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I ackoledge the entire staff for their...

Reviewed 10 June 2016 via mobile

My wife, grandson, and I stayed here for 3 nights. The hotel was nice. Good sized rooms with comfortable beds. The staff were very helpful. The breakfast was good and ample, but not great. Note that the hotel is tucked at the very end of a road. It is very close to restaurants and shopping. It is also right by...

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Helpful?
Thank Tim M
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at the Holiday Inn Express and Suites in Hagerstown, MD. We truly value your input and very much rely on our guests to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Sincerely. James Thomas Front Office...

Peachtree City, Georgia
Reviewed 2 June 2016

We stay here every time we travel from GA to the Northeast. The front desk is always very nice and the rooms are always clean and comfortable. It is also located close to many different restaurants to choose from. We will definitely be back!

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Helpful?
Thank bafitz
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to write a review of your stay at the Holiday Inn Express and Suites in Hagerstown, MD. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future!! Many thanks, and safe travels. Sincerely, James Thomas Front Office Manager

Manheim, Pennsylvania
Reviewed 26 May 2016

Holiday Inn Express has been our choice of hotels for a while, but after staying here I was reminded why. From the warm greeting from James, to the VERY clean lobby and hallways, to the well-kept room, we could not have been happier. The breakfast was delicious with a wide variety of choices. James is certainly to be commended for...

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Helpful?
Thank WendySue333
James T, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Wow!! Thank you very much for you kind words in regards to your experience at the Holiday Inn Express and Suites in Hagerstown, MD. We strive to provide the best possible service and guest experience every day, and it's always great to hear from our guests on how we are doing. We truly hope you will choose to stay with...

Rochester, New York
Reviewed 22 May 2016

We have selected this hotel a couple of times as it is a convenient stopover on our trip from NC to upstate NY. We have a dog so must find a pet friendly accommodation, and the hotel is within walking distance of a choice of restaurants. A welcome feature after several hours on the road. However, we were in room...

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Helpful?
Thank Donnahue42
James T, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your stay at the Holiday Inn Express and Suites in Hagertown, MD. We truly value your input an very much rely on you our guest to help us improve our hotel operation. We noted your concerns and will have our maintenenca team look in to the matter further. Your...

Owings, Maryland
Reviewed 18 May 2016

We have stayed at this hotel a few times. The staff is very helpful, and the accommodations are comfortable. Ideal location and great amenities. This hotel offers complimentary breakfast. It is located close to shopping and restaurants.

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Helpful?
Thank PamelaS4
James T, Front Office Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you Very much for taking the time to write a review of your stay at the Holiday Inn Express and Suites in Hagerstown, MD. We are delighted to know that you enjoyed your accomodations and our awesome aminites. We look forword to welcoming you back in the near future. Thanks again and safe travels. Sincerely, James Thomas Front Office...

Granby, Connecticut
Reviewed 10 May 2016

This was a one night stay on our way down south. It is a great place to stop. It is right off 81. Check in was fast and friendly. The room was clean. Breakfast had a nice seating area with plenty of tables. There was a variety of breakfast foods and it was well stocked. The staff was helpful. I...

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Helpful?
Thank Traveln_Family04
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

We truly appreciate your kind review in regards to your stay at the Holiday Inn Express and Suites in Hagerstown, MD. We love the fact that our location is very convenient to many of your travelers. Our all-inclusive, hot breakfast is a crowd favorite as well as our friendly accommodating staff. We certainly hope you choose HIE on you next...

pittsburgh
Reviewed 8 May 2016 via mobile

If IHG needed a property that does everything right, I would easily steer them here. They don't say no to requests, offer clean accommodations, provide a great pool and fitness area, supply an above brand standard breakfast, and offer great rates for their clean comfortable rooms. John was awesome, no questions about that. Our room, 120 was surprisingly quiet for...

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Helpful?
Thank gburn07
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

On behalf of our entire staff, THANK YOU!! We truly appreciate your kind feedback in regards to your stay at the Holiday Inn Express and Suites in Hagerstown, MD. I'm so glad to hear you enjoyed your accommodations as well as our great amenities from our indoor, heated pool to our friendly front desk staff. I'll be sure to tell...

St. Petersburg, Florida
Reviewed 4 May 2016 via mobile

We have stayed here before and had an excellent experience. This year, I called the hotel directly to reserve an ADA accessible room on the first floor. I spoke to a man who seemed very accommodating to our needs. Unfortunately, I didn't record his name. It was unfortunate because upon arrival at the hotel, we were given a regular non-ADA...

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Helpful?
Thank Stpeteisla
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at the Holiday Inn Express and Suites in Hagerstown, MD. We truly value your input and very much rely on you, our guest, to help us improve our hotel operation. I'm glad to hear we were able to accommodate you on your visit and apologize...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel and Suites offers all the modern comforts at our affordable hotel exuding luxury through beautifully decorated rooms. Each spacious, moderately priced room and suite offer ample amenities, including whirlpool spa suites, a fitness room, complimentary HSIA, indoor pool and spa, complimentary hot breakfast and an executive meeting center. Seeing is believing! We are conveniently located off Interstate 81 at exit 5A, just 1/2 mile north of Interstate 70 and close to three major airports (IAD, BWI, DCA). We are just 1 hour to Baltimore and 1.5 hours to Washington DC, and major companies such as Citicorp, First Data, JLG/Oshkosh, Staples, Volvo (Mack), Manitowoc/Grove, Washington County Hospital are just minutes away. You'll enjoy easy access to restaurants, Prime Outlets and Valley Mall shopping, and attractions such as Maryland Theater, Antietam National Battlefield, C&O National Historic Park, Hagerstown Speedway, Hagerstown Suns, Charlestown Raceway, Whitetail Ski Resort and much more. Holiday Inn Express Hotel and Suites is the perfect hotel for tour groups, wedding groups, small business conferences, or a just weekend getaway. You will love our AAA Three Diamond Award-winning hotel. ... more   less 

Additional Information about Holiday Inn Express Hagerstown

Address: 241 Railway Lane, Hagerstown, MD 21740
Region: United States > Maryland > Hagerstown
Price Range: $147 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hagerstown 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Hagerstown Hotel Hagerstown
Holiday Inn Hagerstown
Hotel Style:
#5 Family Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
#8 Business Hotel in Hagerstown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hagerstown staff and other travellers.
2 questions
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Ogdensburg, New York
27 days ago
Dundee, New York
over a year ago

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Questions? Get answers from Holiday Inn Express Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be away from the elevator!”
 of 5 bubbles frankhR1602IN, 2 Dec 2016 | Read review
“Check out whether the room has cleaning solution odors, and watch your billing closely.”
 of 5 bubbles Bob2U2, 27 Nov 2016 | Read review
“We always go higher. Not sure where it would be quieter because of the highway”
 of 5 bubbles Gooddog2, 28 Sep 2016 | Read review
“Higher floor”
 of 5 bubbles ScottD503411, 21 Aug 2016 | Read review
“Find out if any of the room have an A/C unit with a continuous fan option.”
 of 5 bubbles Donnahue42, 22 May 2016 | Read review
5 of 5