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Holiday Inn Express Hagerstown

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210 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Ottawa, Canada
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 days ago NEW

Spent a weekend there while attending a football game. A group of 6 of us in 3 rooms (2 each). For our room we were each charged 2 times despite my having paid cash! The hotel tried to resolve it by correcting the incorrect billings to our credit cards, but wound up adding a third double charge rather than correctly... More 

Helpful?
Thank Bob2U2
Warrington, Pennsylvania
Level Contributor
108 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 3 weeks ago

Stayed here one night with Hagey Bus tours. We were there on Friday night so nearby restaurants were VERY crowded (Buffalo wild wings & outback) so we went to hotel restaurant next door at Ramada. It was great! NOT a typical hotel food place. The Holiday Inn Express is very clean, pool big by standards and enjoyed.

Helpful?
Thank dotravel
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to share your experience at the Holiday Inn Express and Suites in Hagerstown, MD. We are delighted to know that you enjoyed your accommodations, our amenities, and friendly staff. We certainly hope to have Hagey Bus Tours group stay with us again!! Many thanks, and safe travels to you and the group.... More 

Friendsville, Maryland
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

My regular hotel had no rooms available over a long weekend. I booked with Holiday Inn. It was a fine experience, average all the way around. I had no problems. The room lacked amenities that are available in other hotels nearby. No view outside of the window and no way to darken the light coming into the room. I did... More 

Helpful?
Thank Shredder2015
IHGService, Guest Relations Manager at Holiday Inn Express Hagerstown, responded to this review

Dear Shredder2015, Your insights are important to us and we appreciate your visit at Holiday Inn Express & Suites Hagerstown, MD. It is good to know that you found your experience satisfactory in terms of location and level of service provided by our staff particularly our reception and housekeeping. Yet, it is unfortunate to know that the brightness of the... More 

longmeadow,ma
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 October 2016 via mobile

I would highly recommend this hotel. Dog friendly, and even the dog friendly rooms were clean! Excellent breakfast, lots of restaurants nearby, great staff. Outback is across the street, and shopping nearby

Helpful?
Thank tobyLongmeadow_ma
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you so much for your review of our hotel, the Holiday Inn Express and Suites of Hagerstown, MD. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, James Thomas Front Office Manager More 

Fort Mill, South Carolina
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 October 2016

Clean friendly quiet...traveling rest stop.Breakfast nice selection.front desk very helpful. Very easy access on and off the interstate 81. I would definitely stop at this Holiday Inn Express again. They have a pool and exercise room also.

Helpful?
Thank MaryM925424
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you so much for your review of the Holiday Inn Express and Suites of Hagerstown, MD. I am pleased to hear you enjoyed your stay with us and our accommodating staff. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Many thanks and safe... More 

Wilkes-Barre, Pennsylvania
Level Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 11 October 2016

Nice, clean hotel. Walking distance to two restaurants. Free breakfast was good. Rooms were clean and comfy. The staff was nice and helpful. The pool was clean and big enough to enjoy. If in the area, I'd stay there again.

Helpful?
1 Thank Jennifer K
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you so much for your review the Holiday Inn Express and Suites. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, James Thomas Front Office Manager More 

Unknown
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2016

The employees were pleasant, the room was nice ( by the highway so noisy for me - my husband slept). The pool was nice but the hot tube was hot but not working. Just a note if you need help at the pool it won't come. In trying to get the jets to work , my husband hit the emergency... More 

Helpful?
Thank Gooddog2
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for taking the time to write a review of your stay at the Holiday Inn Express and Suites in Hagerstown, MD. We are delighted to know that you enjoyed your stay with us, and we look forward to welcoming you back in the near future. Sincerely, James Thomas Front Office Manger More 

Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 September 2016 via mobile

We have stayed here before, and keep coming back. We are never disappointed. There are restaurant choices nearby, the rooms are quiet, and the people are friendly. They offer rapid checkout, that saves a stop at the front desk on the morning. The free breakfast is good, offering pancakes, eggs, and meats, as well as yogurt, muffins and bagels.

Helpful?
Thank Hazel O
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at the Holiday Inn Express and Suites in Hagerstown, MD. We strive to provide the best possible services and guest experiences every day, and it's always great to hear how we are doing. We try to make everyone's visit a 'home away from home' by providing the best comfort, the friendliest... More 

Washington DC, District of Columbia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2016 via mobile

We reserved six rooms for a family wedding. The staff could not have been more gracious about special requests for early check-in, extra towels, and complementary water. Good breakfast options (including gluten-free muffins, cereal, yogurt). Convenient walkway to Outback and Buffalo Wild Wings. Only complaint is the $50 pet fee which seems excessive compared to other pet friendly hotels.

Helpful?
Thank OjeMa
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you very much for sharing your wonderful experience at the Holiday Inn Express and Suites in Hagerstown, MD. We strive to provide the best possible services and guest experiences every day, and it's always great to hear how we are doing. We try to make everyone's visit a 'home away from home' by providing the best comfort, the friendliest... More 

Syracuse, New York
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 13 September 2016 via mobile

We stayed here on our way back from Myrtle Beach, SC to Syracuse, NY. I cannot express enough how impressed I was with this hotel. The staff was extremely friendly and helpful. Our rooms (two rooms with two adults and one pre-teen in each) were incredibly clean and comfortable. The pool area was very clean and the hot tub worked.... More 

Helpful?
Thank Amy A
Kathy V, General Manager at Holiday Inn Express Hagerstown, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay at the Holiday Inn Express and Suites in Hagerstown, MD. We truly value your input and very much rely on our guests to help us improve our hotel operation. Your willingness to share your thoughts with us is genuinely appreciated. Sincerely, James Thomas Front Office... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel and Suites offers all the modern comforts at our affordable hotel exuding luxury through beautifully decorated rooms. Each spacious, moderately priced room and suite offer ample amenities, including whirlpool spa suites, a fitness room, complimentary HSIA, indoor pool and spa, complimentary hot breakfast and an executive meeting center. Seeing is believing! We are conveniently located off Interstate 81 at exit 5A, just 1/2 mile north of Interstate 70 and close to three major airports (IAD, BWI, DCA). We are just 1 hour to Baltimore and 1.5 hours to Washington DC, and major companies such as Citicorp, First Data, JLG/Oshkosh, Staples, Volvo (Mack), Manitowoc/Grove, Washington County Hospital are just minutes away. You'll enjoy easy access to restaurants, Prime Outlets and Valley Mall shopping, and attractions such as Maryland Theater, Antietam National Battlefield, C&O National Historic Park, Hagerstown Speedway, Hagerstown Suns, Charlestown Raceway, Whitetail Ski Resort and much more. Holiday Inn Express Hotel and Suites is the perfect hotel for tour groups, wedding groups, small business conferences, or a just weekend getaway. You will love our AAA Three Diamond Award-winning hotel. ... more   less 

Additional Information about Holiday Inn Express Hagerstown

Address: 241 Railway Lane, Hagerstown, MD 21740
Region: United States > Maryland > Hagerstown
Price Range: $133 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hagerstown 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Holiday Inn Express Hagerstown Hotel Hagerstown
Holiday Inn Hagerstown
Hotel Style:
#5 Family Hotel in Hagerstown
#8 Romantic Hotel in Hagerstown
#8 Business Hotel in Hagerstown
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hagerstown staff and other travellers.
1 question
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Dundee, New York
10 months ago

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Questions? Get answers from Holiday Inn Express Hagerstown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out whether the room has cleaning solution odors, and watch your billing closely.”
 of 5 bubbles Bob2U2, 27 Nov 2016 | Read review
“We always go higher. Not sure where it would be quieter because of the highway”
 of 5 bubbles Gooddog2, 28 Sep 2016 | Read review
“Higher floor”
 of 5 bubbles ScottD503411, 21 Aug 2016 | Read review
“Find out if any of the room have an A/C unit with a continuous fan option.”
 of 5 bubbles Donnahue42, 22 May 2016 | Read review
“quieter rooms are away from the elevators. noise travels under the door.”
 of 5 bubbles cvssvs, 11 Jan 2016 | Read review
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