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BEST WESTERN Kent Narrows Inn

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354 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Carlisle, Pennsylvania
Reviewed 5 days ago NEWvia mobile

We stayed here for 4 days. The staff was incredibly nice. The free breakfast was good. The indoor pool was shabby as was the hot tub. This was a real disappointment since that was the main reason we chose this hotel. Not the best location. Not much to do around there. Price was too steep for the quality.

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Thank sokay39
Somerset, NJ, United States
Reviewed 5 days ago NEW

Updated with granite countertops, spacious, super clean and comfortable...Digital TV...... it's just Great !!!. Oh...That Breakfast Buffet and facilities ...Superb !! I challenge anyone to find a better hotel for the price. You won't. Front desk is genuinely caring and attentive....It can't be closer to the Highway... I never used pool amenities but I got what I needed for $67.08...

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Thank miltona50
Glen Burnie
Reviewed 1 week ago

The hotel stall was very very nice and helpful. I stay in a hotel about 150 nights a year. This was one of the best overall staffs that I been around. There was a staff member making waffles for people and waiting on us.

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Thank 530thomasf
Alexandria
Reviewed 1 week ago

Excellent location right over the bridge on Kent Island.and across the str eet from excellent seafood restaurants (Fisherman's Inn, and Bridges) Beautiful room and especially appreciated lamp connections for our phones. Bathroom small but adequate and clean. Perfect location for shopping at the Outlet Mall

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Helpful?
Thank Judith H
marc_w_lacoste, General Manager at BEST WESTERN Kent Narrows Inn, responded to this review

We welcome everyone to go online to Best Western and view all the new renovations. It has been an exciting year as we have updated the guest rooms, the lobby, the breakfast room, the meeting room, and the pool. The outside of the building was just given a fresh coat of paint. Next Spring we will update the guest room...

Ellicott City, Maryland
Reviewed 1 week ago

The location is great, just across the Kent Narrows bridge from Kent Island. A seafood restaurant is next door. You have great views of the bay, if your room is on the bay side. On the other side, you have a view of highway 50. The bed was very comfortable. The breakfast room was small and crowded. The rooms are...

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Helpful?
Thank GarySaw1
marc_w_lacoste, General Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for your comments. The area is so fortunate to have so many great restaurants within walking distance. There is also a nice walking/biking trail which runs from the hotel to the Bay Bridge. From the 4th floor bay side, the view of the water is spectacular. It is always nice in the warm weather to relax and enjoy...

Philadelphia, Pennsylvania
Reviewed 1 week ago

This place is absolutely no doubt in my mind one of the best hotels I've stayed at in many many years from calling in and placing my reservation I talked to Heather a very nice professional lady. She helped me with making my reservation, I even called back several times to add and change many things to my reservation and...

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Helpful?
Thank cheetahprints8
marc_w_lacoste, General Manager at BEST WESTERN Kent Narrows Inn, responded to this review

It is so wonderful to read your review and great comments about Heather, the breakfast, the renovations, and the beautiful view from the bay side rooms. From the moment the reservation is made to the time of check out, it is our wish that everyone is given excellent guest service. Our Best Western Rewards program offers great incentives from gift...

Tulsa, Oklahoma
Reviewed 1 week ago via mobile

I had a wonderful nights stay here. It could t have been an easier check in. Only down side is not a very large parking area in front couldn't park car in sight from room. Other than that, It was wonderful. The lady at the front desk was very presentable, very informative, helpful and professional. And I would recommend this...

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Thank michaelbailey1107
marc_w_lacoste, General Manager at BEST WESTERN Kent Narrows Inn, responded to this review

While we do not like to read negative comments about other hotels, we are delighted that you enjoyed your stay with us. Our staff is busy training on the Best Western University website and are being trained on how to provide excellent service to our guests. We welcome all of our guests to relax in our renovated rooms and enjoy...

Grasonville, Maryland
Reviewed 1 week ago

I must say the staff is welcoming and full of wonderful hospitality. I mention Ralph & Niki because they both stood out as extremely professional and welcoming. Ralph is professional and has a tireless work ethic. He does a great job, even on Thanksgiving day! Niki was professional, welcoming and helpful and was also working on Thanksgiving day! We have...

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Thank croakers1
marc_w_lacoste, General Manager at BEST WESTERN Kent Narrows Inn, responded to this review

Thank you for recognizing Ralph and Niki for their professionalism. We want all of our guests to feel the same way and hope that all of our staff goes above and beyond to help assist our guests. Thanksgiving is a time to gather and reflect and we hope all of our guests were able to enjoy their Thanksgiving time away...

Clearwater, FLorida
Reviewed 2 weeks ago

This is an OLD motel which has been spruced up with new paint, updated bathroom fixtures, etc. The beds were clean and comfy. The pool looked gross and had some kind of oily film floating on the top of the water. However, the breakfast was amazing for the usual free breakfast. I have never seen as good a selection of...

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Helpful?
Thank BETSRN
marc_w_lacoste, General Manager at BEST WESTERN Kent Narrows Inn, responded to this review

We know that we are not always going to be able to please all of our guests. However, just before your stay, we entertained a large group of young adults. They enjoyed the pool during their entire stay. After check out, we made the necessary chemical adjustments to maintain the pool for proper use. The cloud of film disappeared and...

Reviewed 4 weeks ago via mobile

The continental breakfast was the star. After that....not impressed. Overpriced for what you get. You have to go outside to get anywhere in hotel which wouldn't be bad if there were proper lighting. Its pretty dark, no security cameras. Front desk told me many people party at the club's across the street and rather than drive they stay there So...

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Thank belowdeck
marc_w_lacoste, General Manager at BEST WESTERN Kent Narrows Inn, responded to this review

We are delighted that you enjoyed the deluxe complimentary continental breakfast. Best Western has been very active adding new amenities and upgrading the design/layout. Our hotel does offer 4 handicap accessible guest rooms. The rooms are located on different floors through out the hotel. Each room was designed and constructed based on the Federal guidelines for ADA accessible rooms. Be...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Kent Narrows Inn

Address: 3101 Main St, Grasonville, MD 21638-1029 (Formerly Comfort Inn Kent Narrows)
Region: United States > Maryland > Grasonville
Price Range: $103 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Kent Narrows Inn 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Best Western Kent Narrows Hotel Grasonville
Best Western Grasonville
Kent Narrows
Grasonville Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Kent Narrows Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Kent Narrows Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bayside rooms”
 of 5 bubbles cheetahprints8, 26 Nov 2016 | Read review
“The rooms are clean and comfortable with microwaves and refrigerators tv wifii hair dryers and other comforts”
 of 5 bubbles croakers1, 24 Nov 2016 | Read review
“The elevator is old. Personally, I prefer an upstairs room. All room doors lead to the outside. There is no inside access.”
 of 5 bubbles BETSRN, 23 Nov 2016 | Read review
“top floor - 4th”
 of 5 bubbles ItsmeKW, 15 Oct 2016 | Read review
“Ask for a bay front room on one of the upper floors. GREAT view.”
 of 5 bubbles samb939, 1 Oct 2016 | Read review
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