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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

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Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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137 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Germantown - Gaithersburg
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Showing 133: English reviews
Pittsburgh, Pennsylvania
Reviewed 2 September 2014

We booked this hotel for the complimentary shuttle provided to the Metro Station. We called the hotel to ask about the shuttle service - was told one schedule on the phone, a different time at check in, a different time when we arrived to take the shuttle, yet another time when the shuttle dropped us off and a different time...

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1Thank binkers441
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for sharing feedback from your recent stay at the Holiday Inn Express in Germantown. My apologies that you did not have a good experience while at the hotel. We work hard to ensure that all guests feel good about being at our hotel and it is disappointing when we come up short. The shuttle hours and the check-in/check-out...

Reviewed 2 September 2014

Had a meeting in their meeting center for the week. Hotel staff was courteous and friendly. The breakfast was included and well stocked. The offerings of breakfast changed daily though the cinnamon rolls were there every day! The shuttle service they offer is great for those who need to get around town within a few miles. The room was comfortable...

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Thank Al W
CHARLOTTESVILLE VA
Reviewed 31 August 2014

Nice, quiet location. Price is affordable for the general area where this hotel is located. Breakfast was good and ready on time (it's included). Hotel has been modernized not too long ago. I would stay here again if I needed to go to this area!

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Thank NOPGO
Louisville, Kentucky
Reviewed 18 August 2014

Well kept, nice common areas, huge seating area for breakfast although they should have used a bit of that room to put more breakfast choices in. No waffle maker and not many choices of muffins, bread or bagels (basically one or two choices for each category). Awful coffee but that's to be expected at a hotel most of the time....

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Thank Karen D
Trufant, Michigan, United States
Reviewed 10 August 2014 via mobile

Stayed in one of the rooms with a sleeper sofa. It was great for the kids. The breakfast was good with a decent selection. The hotel is older but very well maintained. Overall a nice hotel at a decent price for the area.

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Thank Gregory T
Reviewed 8 August 2014 via mobile

We stayed for one night at this hotel.. the hotel is new with modern interiors and is pet friendly.. Rooms are clean but slightly smaller than other two queen bed rooms we stayed in.. the room initially smelled of what I concluded was furniture polish but was ok once we got the ac fan running.. breakfast was decent .However, the...

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Thank Shebha A
Reviewed 8 August 2014 via mobile

The hotel was clean and comfortable. I stayed in a king suite. The room was very nice and a good value is also had a fold out sofa sleeper. The breakfast was good with some protein choices. The staff was welcoming and helpful. I would definitely stay again!

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Thank Todd S
Reviewed 31 July 2014

We stayed at this hotel recently and I was pleasantly surprised. Checking in was very nice with friendly staff. The rates are very reasonable for being so close to Washington D.C., I think we paid $105/night. The rooms are very modern and set up well. Standard mini fridge and microwave as well. Pretty spacious overall. The complimentary breakfast was one...

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Thank btg172
Pennsylvania
Reviewed 10 July 2014

In town for a friend's wedding, we were here only the preceding night, before heading on to NYC. On the road 170 nights per year for work, we're often limited by distance to a job site. If every hotel was this nice (for this price, too), we'd have it made. Everything was spotless, comfortable, good quality. Lobby and breakfast area...

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Thank Mary Jane S
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Thank you for taking time to review your stay while at the Holiday Inn Express Germantown. We are thrilled you enjoyed your stay especially such an experienced traveler as yourself. I am looking up the staff which worked the morning of your departure to commend them on such great service. I know you must have loved our delicious cinnamon rolls...

Raynham, Massachusetts
Reviewed 8 July 2014

First off, the walls in this hotel are beyond thin considering my daughters elbow bumped into the wall while zippering her suitcase and a small hole developed into the wall. They charged us 275$ for damage any repair man could fix at easily 50$ at the most. Nevermind, asking them about this they were beyond rude, sarcastic, and smirked. The...

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Thank KellyL319
HIEX-GG, General Manager at Holiday Inn Express Hotel & Suites Germantown - Gaithersburg, responded to this review

Dear KellyL219 Thank you for taking time to review our hotel. We apologize for your dissatisfaction of the damage fee assessed as a result of the repair to the nine inch hole in the wall of our guest room. Even though our hotel is cinder block built to ensure insulation the damage was unfortunate. I understand your frustration when you...

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Holiday Inn Express Hotel & Suites Germantown - Gaithersburg

Address: 20260 Goldenrod Lane, Germantown, MD 20876
Region: United States > Maryland > Germantown
Price Range: $128 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Germantown - Gaithersburg 2.5*
Number of rooms: 178
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Also Known As:
Hampton Inn Germantown / Gaithersburg Hotel Germantown
Germantown Hampton Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and other travellers.
2 questions
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Cape Coral, Florida
9 months ago
Gaithersburg, Maryland
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites Germantown - Gaithersburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only the queen/queen rooms have a bathtub; king rooms have showers.”
 of 5 bubbles cmdevlin64, 24 Dec 2016 | Read review
“Rooms on 6th floor were very quiet”
 of 5 bubbles michaelriley2016, 16 Dec 2016 | Read review
“There is poolside if you like”
 of 5 bubbles TripleLindy, 25 Jul 2016 | Read review
“Third floor or higher”
 of 5 bubbles hehewewehoho, 17 May 2016 | Read review
“The suite with separate bedroom was great to keep some distance from the kids...”
 of 5 bubbles SLUdog99, 10 Mar 2016 | Read review
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