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Holiday Inn Gaithersburg

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403 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Gaithersburg
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Showing 396: English reviews
Reviewed 1 March 2015

I stayed here because my house had no heat I checked in at night and I order some food witch was old and not hot I guess it was that way cause of how late it was I don't know my wash clothes was not that clean had a few stains on them and the bed was kinda low like...

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Helpful?
1Thank Helenlyles
Gaithersburg, Maryland
Reviewed 27 February 2015

I had to spend the night here last night due to no heat and no hot water at my apartment only a mile away. The guest services assistance were great. Very Helpful. Room was better than anticipated. I asked if I could gel help with my car being cleaned off after it had snowed a bit, and Mr. Mohammed Khan...

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Thank Courtney H
Martinsburg, West Virginia
Reviewed 15 February 2015 via mobile

We were stranded in the snow storm and could not make it further. Vanessa at front desk was very helpful with our obtaining accomodations for the night. She went or of her way to make sure all of our needs were not just met but exceeded them. The accomodation and property is nice and clean, very up to date. There...

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Thank JAYBIRD656
Paw Paw, West Virginia
Reviewed 21 December 2014

My wife and I stayed there for a night twice this month, and were well pleased. The rooms were clean and well appointed. The bed was quite comfortable, always a key point. The staff seemed to fall over themselves trying to please. We ate breakfast which was a nice buffet, and had dinner at the pub one night. The pub...

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Helpful?
1Thank RobRoy47
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for staying with us twice in the past month, and taking the time to let us know about your stay. Our team thrives on feedback, and of course we truly celebrate when we get such wonderful reviews! Our entire staffed in trained in 100% guest satisfaction, and we are thrilled you enjoyed both of our restaurants, Village Park...

Rospk
Reviewed 19 December 2014

I have close relatives in the Rockville –Potomac area and therefore we come to the area, at least two or three times a year. For many many years already, we have chosen the Holiday Inn in Gaithersburg has our hotel when we are in the area. It's true that the hotel is centrally located and very convenient to the various...

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Thank SNo11
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

thank you so much for always choosing our hotel when in the area. Isidro is definitely a class act, and his customer service skills are above and beyond most mangers in the industry. WE have shared your wonderful comments with the entire team, and they asked that I thank you as well for making them feel so appreciated. I have...

Middle River, Maryland
Reviewed 18 December 2014

The staff couldn't do enough. The place was clean and pleasant. Will return next year. We were served an excellent breakfast. Upon arrival was well mannered and well dressed. Room was nice. Upon leaving the outside door was broken, they worked on it and then comped us. Maintenance people were great.

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Thank Bill S
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

Thank you for your recent stay, and especially for taking the time out of your busy schedule to write a review on trip advisor. We are very pleased you had such a great stay, and although you experienced a problem, it was rectified immediately by our professional maintenance staff. We look forward to taking care of you in the near...

Oakland, Maryland
Reviewed 18 December 2014

My family stayed here while attending my son's college graduation. The staff was very welcoming and friendly. They quickly resolved the one issue that came up during our stay. The rooms were clean. The water in the shower was hot. The beds were comfortable with a nice selection of pillows. I especially liked the book lights on the head boards....

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Thank Elizabeth G
Summerville, South Carolina, United States
Reviewed 16 December 2014

My wife and I stayed here from 12/4/14 to 12/7/14. We were pleased with the courtesy and friendliness displayed by every hotel employee we encountered. The room was clean and fresh and the water was hot. The food and atmosphere in the pub on the first floor was excellent. We recommend the hotel to all travelers.

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1Thank 157default
Staten Island, New York
Reviewed 5 December 2014

Just got back from a hockey tournament trip. I know that having a bunch of hockey players running around your hotel can't be that easy to manage, but DON'T list yourself as a tournament hotel if you don't want the teams there and can not accommodate their needs and the needs of your other guests at the same time. The...

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2Thank Carolyn_K_NY
katie d, General Manager at Holiday Inn Gaithersburg, responded to this review

thank you for your recent business. It is very unfortunate that this particular hockey tournament weekend was not successful for our guests or our employees. This was truly an anomaly, as we have hosted innumerable sports tournaments for several years with great results. We have learned a great many lessons over the 4 day holiday weekend, and one of the...

Staten Island, New York, United States
Reviewed 5 December 2014

While the manager states that we did not pre-request a banquet room to keep the kids out of the other guests hair, I have emails showing that they wanted over $500 a day to use the rooms even though we booked 120 guest rooms a night. This was prior to our arrival. Every hotel we attend gives us these rooms...

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1Thank Charlie A
katie d, Director of Sales at Holiday Inn Gaithersburg, responded to this review

.I’d like to start by thanking you for staying with us and apologizing for not delivering what you expected.The experience that you had with our food and beverage service at the hotel is not typical nor something we find acceptable. We are taking steps to improve this process with the team. Starting with making sure our sales managers follow up...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to the Holiday Inn Gaithersburg, your number one choice for Gaithersburg hotels! The Holiday Inn Gaithersburg Maryland is a non-smoking environment that provides lodging in Gaithersburg, MD in the heart of the I-270 High Tech Business Corridor and is convenient to Washington, DC. This first class Gaithersburg hotel is located near NIST, IBM, Hughes, Lockheed Martin, DOE, Texas Instruments and Medimmune. ... more   less 

Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Region: United States > Maryland > Gaithersburg
Price Range: $127 - $297 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 301
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Hotels.com and Travelocity so you can book your Holiday Inn Gaithersburg reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn
Hotel Style:
#2 Business Hotel in Gaithersburg
#3 Romantic Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Gaithersburg staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“6th floor was quiet”
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