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Extended Stay America - Columbia - Columbia Parkway

Booking.comUSD 113*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 113*
USD 113*
USD 113*
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Extended Stay America - Columbia - Columbia Parkway
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102 Reviews from our TripAdvisor Community

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Showing 99: English reviews
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Hanover, Maryland
Reviewed 6 days ago NEW

I was at Extended Stay hotel in Columbia,MD , 100 parkway on May 17, 2017 my bathroom was not cleaned, had hair in the shower that was not mine,( please tell me the bed was clean) had to call down to front desk for cleaning supply or someone to clean the bath room. Only thing manager said in morning was...

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Helpful?
Thank Charlissa C
00esa, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Please accept our sincerest apologies for the cleanliness issues you encountered while here. Please rest assured that your comments have been taken as a learning tool and have shared with the housekeeping team in an effort to improve our service. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, General...

Pensacola, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 23 January 2017

What an experience!!! I would definitely stay here again. The staff was awesome with a great since of humor and professional. My room was clean with fresh towels, all amenities were good. Thank you!!! to the entire staff whom I had encountered for going the extra mile to ensure a comfortable, pleasurable and peaceful stay. District Manager, Front Desk Staff,...

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Helpful?
Thank Priscilla M
About Hotel's Favourite Review
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It is pleasing to read your positive comments and satisfaction with our staff and the customer service they provided. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.

swgf
Reviewed 4 weeks ago

Wanting to explore DC & needed a family room.The hotel was inexpensive BUT needs updating, the kitchenette was OLD falling apart, kitchen amenities you have to request everything, even a coffee maker.

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Helpful?
Thank dsdf2015
00esa, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank for your stay. We have taken notes of your observations regarding the need to update and will share the same with our Brand leaders. To ensure cleanliness, our brand standards require us to keep the kitchenware at the front desk rather than leaving them in the suites. We hope your overall visit was a pleasant one and that you...

Pasadena, Maryland
Reviewed 22 April 2017

As compared to other Extended Stay America hotels in the area, this one is better. There is a lot of parking, its close to a shopping mall and there are actual utensils in the kitchenette. Some other Extended Stay America hotels in the area have no utensils at all. Room was clean. Breakfast is not hot breakfast but a grab...

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Helpful?
Thank newyorker7777
Reviewed 29 March 2017

I was very please with the bed and all the amenities. Unfortunately one morning there was a guest who was acting wildly inappropriately in the hallway early in the morning. The receptionist took action and handled the situation very respectively. I feel service is most respected when unforeseen complications are taken care of swiftly and professionally.

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Helpful?
Thank Jake F
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

The team and I appreciate your remarks. It is great to see you were satisfied with the great service from our staff and your room accommodations. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Reviewed 22 March 2017

Room was clean. Amenities were good, most importantly staff were friendly and helpful. i would recommend this to my friends. one suggestion would be to provide cooking utensils individually in all rooms. Right now we need to reach front desk to get them.

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Helpful?
Thank Maniraj N
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Your feedback is important. Thank you for sharing. It is good to know your room accommodations and the amenities offered were much to your liking. I am also pleased to read your stay went so well that you would recommend us to others. Thank you again for your review. We look forward to seeing you in the future, should your...

Baltimore
Reviewed 3 February 2017 via mobile

Looks great outside. Inside is bad. I thought it was a place that businessmen/business women go for 2-5 weeks to avoid a high hotel bill, nope, this is a place family members put other homeless family members who are on skid row. 100 a night is too much. It's worth 60 a night. It's depressing, run down. Super Small bathroom....

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Helpful?
Thank lancearmstrong
Columbia, South Carolina
Reviewed 2 February 2017

I had only intended to stay a short time, but I may be here indefinitely, because I feel comfortable due to the pleasant and efficient staff. The rooms are clean and the hotel is quiet. We are minutes away from everything.

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Helpful?
Thank obrooks2017
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to share your experience. It is great to see you felt comfortable at our hotel and that you enjoyed your overall stay, including our location and friendly staff. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Reviewed 3 October 2016

The comforter had dried up blood on it. The wash clothes were dirty with black marks all over them. The room was dirty, carpet was disgusting. Ugh this was by far one of the worst hotels I have ever stayed at. It was such a horrible experience that I have washed my hands with all extended stays!

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Helpful?
Thank Shawnee O
Chicago, Illinois
Reviewed 1 September 2016

We were given rooms that are dirty and across a room with a pet that kept on barking. The morning of our stay the dog pooped in the hallway and it took a long time for them to clean. The service is poor. There were ants in the room. All appliances are old. Airconditioning is noisy. We will never use...

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Helpful?
Thank Pinky S
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding your stay is truly regrettable. We are very sorry for your experience. I discussed your comments with the team, and we are coaching the staff on cleanliness and detailed maintenance. Thank you very much for providing us with your feedback. If you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Columbia - Columbia Parkway

Address: 8870 Columbia 100 Pkwy, Columbia, MD 21045-2136
Region: United States > Maryland > Columbia
Price Range: $125 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Columbia - Columbia Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Columbia
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Columbia - Columbia Parkway staff and other travellers.
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Questions? Get answers from Extended Stay America - Columbia - Columbia Parkway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If sheet is wrinkle, not because it would fit on the mattress, curly hair don't straighten in shower”
995charlissac, 23 May 2017 | Read review
“Not sure where the "good" rooms are.Not all floors are nonsmoking you can smell smoke in the hall”
dsdf2015, 30 Apr 2017 | Read review
“Regular rooms are spacious enough for a family of 2 or 3”
jakef434, 29 Mar 2017 | Read review
“The third floor is the best, there is no one over you.”
724priscillam, 22 Jan 2017 | Read review
“i imagine the rooms on the top floor are better because they don't have people walking above. ask for a room that doesn't smell of smoke.”
andrewt167, 4 Jul 2016 | Read review
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Prices are for 1 room, 2 adults
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