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Hilton Garden Inn Columbia

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Hilton Garden Inn Columbia
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362 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Rocky Mount, Virginia
Reviewed 5 days ago NEW

Like property location- surrounding restaurants and conveniences. Breakfast not reliable - sign says eggs/omelets cooked to order daily; however on Sat am - told kitchen manager decided to do a buffet that had cold hard scrambled eggs that were only replaced and freshened after we complained. Not good enough for pay breakfast and not as advertised to cop out with...

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Helpful?
Thank N7241MHangelab
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review of your recent experience at our hotel. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. Thank you again for your...

Solon, United States
Reviewed 1 week ago

Great location, convenient to lots of shopping places in Columbia, Maryland yet away from all the busy noises and traffic associated with this increasingly busy town. Easy access to major highways. Will be using this hotel again in the future for sure.

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Helpful?
Thank Alex H
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Houston, Texas
Reviewed 1 week ago

Excellent service, clean rooms, many amenities and good value. The staff is friendly and attentive and made it a very enjoyable stay. Great location to walk or drive short distance to food, gas and local shopping.

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Helpful?
Thank W391ADanthonyn
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Tampa, Florida
Reviewed 1 week ago

I have been staying here, at the Hilton Garden Inn, for the last 6 years. That may slant my review somewhat, but I consider the staff to be my extended family. This hotel is very convenient within the Washington Metropolitan Area, with easy access to I-95, Baltimore-Washington International (BWI) Airport, Baltimore, and other points between Baltimore and the District of...

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Helpful?
Thank Nut4Disney
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Reviewed 2 weeks ago via mobile

When we arrived our junior king suite was clean as it should be. It seems as if I hadn't asked for anything from the staff here I wouldn't feel obligated to write this review. I asked the man at the front desk if we could have a few chairs so my sisters would have a place to sit when they...

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Helpful?
Thank Sarah G
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review of your recent experience at our hotel. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us again and experience a higher level of customer service. Thank you again for your...

Portland, Oregon
Reviewed 4 weeks ago

Loved my stay here. Clean, pleasant room, lots of touches for the business traveller. Great front desk people - courteous, and assertively helpful. Although the dinner selection was small, my colleague and I both enjoyed our entrees. Quick trip to BWI for an added bonus.

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Helpful?
Thank Laurely282
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for taking the time to complete a survey regarding your recent stay at our hotel. We very much appreciate and value your feedback which we will share with our team. Your survey response will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience...

Reviewed 5 weeks ago

A good hotel, nice and clean with professional staff 24/7. Free parking and wifi. The rooms are large, clean and have a small fridge. The hotel is situated near the US100 with good access to Fort Meade and close to shopping facilities (Arundel Mills Mall and the Mall in Columbia).

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Helpful?
Thank Eddie N
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review of your recent experience at our hotel. We do our best to make sure all of our guests have a rewarding stay. We very much appreciate and value your feedback which we will share with our team. Your survey will serve as encouragement to all of our staff as we strive to continuously improve the...

Cary, North Carolina
Reviewed 2 November 2016 via mobile

Nice Hilton Garden in a corporate park setting. Very nice hotel and awesome staff. Stayed in a big clean suite. Not many shopping or dining options close by but only a short drive away. Really liked my stay and my rate was good. However, every time I've been back in town since, the rates have been very high compared to...

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Helpful?
Thank DJ M
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review of your recent experience at our hotel. We do our best to make sure all of our guests have a rewarding stay. We very much appreciate and value your feedback which we will share with our team. Your survey will serve as encouragement to all of our staff as we strive to continuously improve the...

Fredericksburg, Virginia
Reviewed 1 November 2016

My room was very clean upon arrival -- always a good thing. The pleasant staff who make it clear they'll do what it takes to make your visit a good one was icing on the cake. The newspapers are kept in a handy location. The internet speed was fast enough to upload files to a business repository. The hotel is...

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Helpful?
Thank Teresa H
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review of your recent experience at our hotel. We do our best to make sure all of our guests have a rewarding stay. We very much appreciate and value your feedback which we will share with our team. Your survey will serve as encouragement to all of our staff as we strive to continuously improve the...

Scottdale, United States
Reviewed 30 October 2016

We enjoyed the level of customer service provided. The room was clean. The check in process was easy. Questions asked about near by places to eat etc were answered by staff. I asked for more towels and they quickly delivered them to the room. All staff was friendly. The check out process was easy. And the lobby area was very...

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Helpful?
Thank Teresa W
Dalila B, General Manager at Hilton Garden Inn Columbia, responded to this review

Thank you for your review of your recent experience at our hotel. We do our best to make sure all of our guests have a rewarding stay. We very much appreciate and value your feedback which we will share with our team. Your survey will serve as encouragement to all of our staff as we strive to continuously improve the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hilton Garden Inn Columbia

Address: 8241 Snowden River Pkwy, Columbia, MD 21045-1947
Region: United States > Maryland > Columbia
Price Range: $138 - $250 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Columbia 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbia Hotel Columbia
Columbia Hilton Garden Inn
Hilton Columbia
Hotel Style:
#5 Romantic Hotel in Columbia
#6 Family Hotel in Columbia
#8 Business Hotel in Columbia
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Columbia staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room over looked a parking lot, which, I think made it quieter.”
 of 5 bubbles Laurely282, 7 Nov 2016 | Read review
“This hotel is tucked back in between neighborhoods, so is quiet. A top floor room will mean to noise from up above.”
 of 5 bubbles teresah547, 31 Oct 2016 | Read review
“Choose a good rom at another hotel.”
 of 5 bubbles 59mayan, 24 Jul 2016 | Read review
“Beware of rooms with the old beds.”
 of 5 bubbles 376christineg, 13 Jul 2016 | Read review
“Anything on the 4th floor, away from the elevator and vending.”
 of 5 bubbles OenologyLvr, 6 Jul 2016 | Read review
5 of 5
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