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Bethesda Marriott

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478 Reviews from our TripAdvisor Community

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Showing 467: English reviews
Brooklyn, New York
Reviewed 12 May 2015

I have stayed at the Pooks Hill Marriott various times over the past decade or so. When I needed to return to DC, I was happy to book two rooms there (one for my octogenarian parents and one for my husband and me.) I was even looking forward to seeing the renovations. What a mistake! I would summarize our stay...

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Helpful?
1Thank Brooklynwinelover
Janet M, Manager at Bethesda Marriott, responded to this review

Dear brooklynwinelover, First let me offer my sincerest apologies for the challenges that you experienced while at our hotel. We pride ourselves on providing top quality customer service and it is clear that we fell short of that goal on your recent stay. I can assure you that I will be addressing the customer service issues you encountered with the...

Dallas, Texas
Reviewed 9 May 2015

The hotel rooms were recently renovated. The room is clean and well appointed. Staffs are kind and courteous. The lobby was still under construction. This hotel is a little bit far from Bethesda downtown. The hotel offers a shuttle service to Bethesda downtown in the evening. The hotel also offers a shuttle service to Medical Center Metro.

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Helpful?
Thank Chul A
Calgary, Canada
Reviewed 6 May 2015

Not a bad joint this time through Bethesda though the rooms in this property, while VERY clean and very well appointed, are a little small by Marriott standards, I guess I needed to remember I was back out east where the traditional hotle room is smaller. The main lobby was undergoing a BIG construction project and, of course, the management...

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Thank Rick B
Hampton, Virginia
Reviewed 2 May 2015

I stayed here for two nights while visiting a friend. They made the reservation, otherwise I wouldn't have stayed here. The rooms can be called "modern" if sparse means modern. There is a very uncomfortable "couch" in one corner, a TV tray for a desk, no dresser or table to speak of. There is plenty of unused space that can...

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2Thank Jennie P
Janet M, Manager at Bethesda Marriott, responded to this review

Thank you for sharing your feedback based on your recent stay. Based on the feedback that we have received from our loyal guests, we are working quickly to have a desk and chair added into our guest rooms. I am certain that this will make future stays with us more comfortable for you. I have also shared your concerns with...

Williamston, South Carolina
Reviewed 27 April 2015

Here for business..... but loved staying here. Staff was wonderful, the rooms were just updated to a very modern look. Beds were so comfortable and cozy just as you expect from a Marriott. Restaurant had a nice feel to it. Had areas that you could just sit and relax. Ballrooms are being renovated and one hall is already done. It...

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Helpful?
Thank Annette M
keith_mcneill, General Manager at Bethesda Marriott, responded to this review

Dear Annette M I am delighted we were able to provide you with a great experience. I will share your comments with my team. Our restaurant will be transformed , we expect it to be completed in early July. I cant wait for you to see it. We will feature regionally inspired food and beverages. Again, thank you for your...

Issue
Reviewed 25 April 2015

Very brief stay; any longer stay we would have requested different room. As others note, regis. desk was a little hard to find but understandable due to renovations. Our 2nd Fl. wing room was quiet but had odd odor only in bath that seemed to be from toilet. We live where effluent water is used for some irrigation purposes and...

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Helpful?
Thank IssueBiggs
Janet M, Manager at Bethesda Marriott, responded to this review

IssueBiggs, Thank you for taking the time to share your review of the Bethesda Marriott. I am delighted that you enjoyed the newly renovated rooms! Please accept my sincerest apologies for the challenges that you experienced during your stay. We are excited about the new lobby space coming soon and I believe that you will be impressed as well. I...

Springboro, Ohio
Reviewed 24 April 2015

This hotel has modern updated rooms that are very comfortable. I had room service and ate in the hotel restaurant. Both were very good but on the expensive side. I ventured out of the hotel to look for restaurants but there were not many to choose from close to the hotel. I was travelling for business and also used the...

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Thank srich1
Westport, Connecticut
Reviewed 20 April 2015

I spent a weekend in Washington D.C. and was thrilled by this hotel. The stuff was lovely and helpful. The room was spacious, the bed confortable, and the bathroom was really nice. I loved the modern design. The hotel provides a free shuttle to the Metro stop, and it takes just 20 minutes to Mall area and the museums.

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Thank Fede M
Reviewed 15 April 2015

The registration was a nightmare. I had booked 8 rooms originally, and they wanted names for every person in those rooms WITH spelling. It took me over an hour, but at that hour mark, I asked Ms. Elvia Oliva if I could email her the rest of the names so I wouldn't have to wait for her to type into...

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Helpful?
Thank Jeanna B
Janet M, Manager at Bethesda Marriott, responded to this review

Jeanna B, Thank you for sharing your feedback on your recent stay at the hotel. Please accept our sincerest apologies for the billing challenges that you experienced. It is clear that we have fallen short on the service standards that we pride ourselves in upholding. I would like to assure you that the hotel is working to quickly rebate the...

Montclair, New Jersey
Reviewed 15 April 2015

Have to admit the first impression was dismay. I booked rooms in February and there was no mention on the booking site of a renovation. So, fully expecting a pool and spaces to hang out, our group of 10 including small children, meeting at the hotel from different parts of the country, were disappointed, and annoyed at the noise and...

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Thank madrascheck2

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Agio
Agio
Cuisines: American, Italian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Bethesda Marriott is a reinvented Bethesda hotel near city attractions- with a newly redesigned lobby, restaurant, and guest rooms. You can experience the transformation of the Bethesda Marriott, a premier Maryland hotel where reinvented guest rooms and lobby, luxury amenities and attentive service set the pace for an exceptional stay. Conveniently situated in the thriving Capital Region northwest of Washington, D.C., the list of things to do is endless as guests find themselves surrounded by hundreds of restaurants, art galleries, museums and shopping. Located only two miles from downtown Bethesda, our hotel's fine services include complimentary shuttle service to the downtown district and other local destinations including the National Institute of Health, Montgomery Mall and the Metro's Red Line which provides continuous service to downtown Washington, D.C. Guests also enjoy direct access to I-270 and I-495 from our sophisticated Bethesda, MD hotel. Boasting 18,500 square feet of flexible, state-of-the-art event space, our hotel is ideal for corporate meetings, professional gatherings and elegant wedding receptions. ... more   less 

Additional Information about Bethesda Marriott

Address: 5151 Pooks Hill Rd, Bethesda, MD 20814-5499
Region: United States > Maryland > Bethesda
Price Range: $118 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bethesda Marriott 3.5*
Number of rooms: 407
Reservation Options:
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Also Known As:
Bethesda Marriott Hotel Bethesda
Marriott Bethesda
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Questions & Answers

Here's what travellers have asked, with answers from Bethesda Marriott staff and other travellers.
11 questions
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Hightstown, New Jersey

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Questions? Get answers from Bethesda Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views...”
 of 5 bubbles 715stanw, 28 Nov 2016 | Read review
“Seems like the quitter floors are 12 and above. If you require a pullout couch You may want to confirm before booking”
 of 5 bubbles P-lobby, 18 Nov 2016 | Read review
“Quiet rooms face the woods in the back of the hotel.”
 of 5 bubbles ShtinaS, 16 Nov 2016 | Read review
“my 10th floor room facing the pool was quiet and had a pleasing view”
 of 5 bubbles worldcollege, 16 Nov 2016 | Read review
“Back of the building away from the highway”
 of 5 bubbles joeln660, 15 Nov 2016 | Read review
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