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Hyatt Regency Bethesda

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Hyatt Regency Bethesda
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1,474 Reviews from our TripAdvisor Community

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Showing 1,425: English reviews
Texas
Reviewed 4 June 2016

The front desk staff were ALL extremely helpful to ensure our needs were met during our stay, especially the Front Office Manager, Neil Suan. Housekeeping was prompt & also very helpful in accommodating our needs. It is true, the property is a bit older. Some of the rooms have been upgraded, some haven't.

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Helpful?
Thank Jason_and_Tania
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear Jason_and_Tania, Thank you for your review! We greatly appreciate your feedback. It's wonderful to hear the kind words about Neil. I will be sure to thank him for his hospitality. We hope to see you again soon! Kind regards, Matt Karow matt.karow@hyatt.com

Yorktown Heights, New York
Reviewed 31 May 2016

Elevators were broken or very slow entire stay, short staffed, room short on towels and supplies but calls to housekeeping, front desk and guest services unanswered entire stay- hotel is run down, poorly maintained

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Helpful?
1Thank nancyl2477
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear nancyl2477, Thank you for taking the time to review your visit. I sincerely apologize for the challenges that you faced. This is not typical experience and our management team has reviewed this feedback. We are in process of making enhancements and hope you're able to come check us out in the future. Warm Regards, Matt Karow matt.karow@hyatt.com

Whippany, New Jersey
Reviewed 28 May 2016 via mobile

This hotel is older and shows it age. While the staff were polite the quality of service (cleanliness, attention to detail) was lacking. Ballroom and meeting rooms are below ground which created elevator challenges with moderate-sized conference.

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Helpful?
Thank ChrisKNFAM
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear ChrisKNFAM, Thank you for your review. We value your feedback and appreciate your patronage. I'm pleased to report that we will be modernizing our elevators this year, which will increase operating speeds and functionality. We hope you keep us in mind for future DC area travel. Warm Regards, Matt Karow matt.karow@hyatt.com

Chicago, Illinois
Reviewed 27 May 2016

I stayed at this hotel for 5 nights on a business trip because of its location - connected to a Metro stop (i.e., you do not need an umbrella if it is raining), walking distance to many nice restaurants and shops, and a short Metro ride to NIH. Check-in and check-out was fast. My room was on the top floor....

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Helpful?
Thank bwang20874
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear bwang20874, Thank you for your staying with us and for providing this detail on your visit. I will certainly share your feedback with our staff, as it is our goal to provide extraordinary service and leave a great impression. If you return to DC in the future we would love to have you back. Thank you again. Kind Regards,...

Nanning, China
Reviewed 25 May 2016

The good news: A few steps and you are in the subway station. Plenty of shops around, french Cafe Madeleine very close for delicious breakfast, next to a Safeway. Friendly and competent staff at the reception and a fine restaurant in the house, also Morton's Steak house. Quiet room, spacious, plenty of storage room for the clothes. Big TV. We...

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Helpful?
Thank chinareel
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear chinareel, Thank you for your review. My sincerest apologies regarding our pool closure. We did close our pool on May 1st due to renovation of our rooftop. If you had booked prior to this date being finalized and our website being updated, I apologize. Thank you for staying with us and we hope you give us another chance the...

Grantham, New Hampshire
Reviewed 22 May 2016 via mobile

This place needs a renovation, which it looked to be starting the day we left. Hyatt should have done this years ago. This was not the quality and refreshing hotel experience that I am used to from Hyatt as a gold member, After switching rooms once we just settled for the second room, Our room was not very clean, in...

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Helpful?
Thank stacey c
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear stacey c, Thank you for your review and for staying with us. I sincerely apologize for the cleanliness concerns you had in your room. This is not typical, and our Director of Housekeeping will be immediately addressing with the staff. As you mentioned, we will be completing a renovation which will begin over the summer. We look forward to...

London
Reviewed 21 May 2016

I reviewed this hotel before (previous review dated 4 July 2011), but since I've recently stayed there again and a few things have changed I thought it would be helpful to review again. The hotel still has the "wow" factor when you walk in the door. The central atrium area is very impressive. Check-in worked significantly less well this time....

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Helpful?
Thank NautiusMaximus
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear NautiusMaximus, Thank you for taking the time to provide this detail on your visit. We're glad to hear you enjoyed our guest room features, including our complimentary internet. I apologize that you were not able to utilize the pool on this visit, as we are currently modernizing our roof top space. Thank you again, and we hope to see...

Lake Worth, Florida
Reviewed 21 May 2016

Nice clean and comfortable room to do work and enjoy Has Morton's steakhouse and that was good for me to select this hotel for few days meetings Room was good size with good working area Paid parking and paid internet

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Helpful?
Thank tsaadetdin
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your 5-star review! It's great to hear you were able to enjoy our location during your meetings. Please keep us in mind for future DC visits! All the Best, Matt Karow matt.karow@hyatt.com

Reviewed 20 May 2016 via mobile

Great location ! Metro right under the hotel- 20 min ride to the center of DC, red line +/-$3-depending on time. Good parking under the hotel. Supermarket and food places around the corner. Nice hotel staff, nice and clean rooms. I paid a deep discounted rate so it was well worth it. If I had to pay full price, I...

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Helpful?
Thank alicia d
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Dear alicia d, Thank you for taking the time to review your visit. We're glad you chose to stay with us and hope to see you again in the future. Best Regards, Matt Karow matt.karow@hyatt.com

Reviewed 19 May 2016

Spacious hotel room, closet, bath with all the amenities. Nice lobby gathering area to sip coffee or a drink. Next door access to METRO made it very easy to leave business meeting and travel into town.

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Thank Marilynska
Matt K, General Manager at Hyatt Regency Bethesda, responded to this review

Thank you for your review! We're glad to hear you enjoyed our location on top of the Bethesda Metro Station. We hope to see you again in the future. All the Best, Matt Karow matt.karow@hyatt.com

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
A beautiful 12-story atrium welcomes guests to 390 luxurious guestrooms and suites, located directly above the Metro Red Line's Bethesda stop, just 6 miles from the White House. Hyatt Regency Bethesda is located in the heart of downtown Bethesda, one of the most renowned communities in the Washington, D.C. metropolitan area. Bethesda is well known as a lively chic destination with over 200 ethnic restaurants, boutiques, local art galleries and trendy hot spots, all within walking distance of the hotel. Bethesda is also home to many associations and corporations, such as The National Institutes of Health (NIH) and the National Naval Medical Center. Hyatt Regency Bethesda is also nearby Suburban Hospital, Lockheed Martin, Chevy Chase Bank Headquarters, and Clark Construction. ... more   less 

Additional Information about Hyatt Regency Bethesda

Address: One Bethesda Metro Center, (7400 Wisconsin Ave), Bethesda, MD 20814
Region: United States > Maryland > Bethesda
Price Range: $138 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Regency Bethesda 3.5*
Number of rooms: 390
Reservation Options:
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Also Known As:
Hyatt Regency Bethesda Hotel Bethesda
Bethesda Hyatt Regency
Hyatt Bethesda
Hotel Style:
#2 Green Hotel in Bethesda
#4 Business Hotel in Bethesda
#4 Romantic Hotel in Bethesda
#5 Family Hotel in Bethesda
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Questions & Answers

Here's what travellers have asked, with answers from Hyatt Regency Bethesda staff and other travellers.
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San Francisco, California
Philadelphia, Pennsylvania
3 months ago

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Questions? Get answers from Hyatt Regency Bethesda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators are older and slow ... So if your don't mind waiting higher rooms are quieter”
 of 5 bubbles CAJetsetter82, 15 Feb 2017 | Read review
“The bed is firmer than a concrete floor, so be warned if a hard bed is not for you”
 of 5 bubbles 334jenniferc, 20 Jan 2017 | Read review
“If you are Shomer Shabbos bring a cooler. The fridges have LEDs and and the switch is inaccessible.”
 of 5 bubbles 769shmuelb, 17 Jan 2017 | Read review
“Higher floors have no construction noise”
 of 5 bubbles Hgtravl, 16 Dec 2016 | Read review
“Be sure the room has been renovated and that you are away from construction”
 of 5 bubbles yukontraveler, 7 Dec 2016 | Read review
5 of 5