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Best Western Plus Waterville Grand Hotel

400 reviews
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Traveller (34)
Room & Suite (27)
Dining (5)
Overview
  • Excellent39%
  • Very good29%
  • Average16%
  • Poor9%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western Plus Waterville Grand Hotel
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (400)Write a Review
There are newer reviews for Best Western Plus Waterville Grand Hotel
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Traveller rating
149
114
64
36
30
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149
114
64
36
30
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All reviewsbar restaurantfridge and microwavebest westernsbreakfast vouchershot tubon site restaurantindoor poolawesome hotelshower curtainrooms were cleanoff the highwaybusiness tripincluded breakfastthird floorfitness centera wonderful staygreat breakfast
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51 - 55 of 393 reviews
Reviewed 3 April 2017

Frequent visitor, convenient to highway and downtown. Great staff. Rooms are clean with fridge and microwave. Restaurant menu could use an upgrade but food is decent. Reliable place to stay. Would definitely recommend.

Review collected in partnership with Best Western
Thank Lindsay E
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 12 April 2017

Dear Lindsay, thank you for taking the time to rate and review our hotel! We appreciate your kind words, and are so glad you enjoyed your stay - we look forward to having you back with us again soon :)

Reviewed 16 March 2017

I stayed here with my daughter in early March. Hotel is close to the highway and conveniently located near several stores and restaurants. The breakfast is pretty good, but it's a sit-down meal at the restaurant starting at 7. It was slow service on a...More

Thank Rachel D
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 21 March 2017

Dear Rachel, Thank you for taking the time to review our hotel! Your feedback helps us become the best possible hotel we can be for our guests. We hope you and your daughter will come back and visit us again soon! Best, Karen

Reviewed 9 March 2017 via mobile

I had the pleasure of staying over here on March 6th to attend a meeting in Waterville the following day . Staff was friendly and attentive . Check in office lounge area was warm , nicely furnished and well appointed . Coffee kiosk near the...More

Thank JeffYoung2009
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 14 March 2017

Dear JeffYoung2009 - We're so happy you enjoyed your time with us. Thank you for taking a moment to write this review and leave us a five star rating! We love hearing about what our customers enjoy :) Thank you again for the kind word,...More

Reviewed 8 March 2017 via mobile

The ladies at the front desk are always so pleasant and helpfull. The bartenders are lovely. We have stayed at the Waterville Best Western for the past 2 years and will continue to stay at this location. Thank you to all the staff for another...More

1  Thank cmulvihill0219
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 14 March 2017

Dear cmulvihill0219 - Thank you for the kind words abort out hotel and staff! We're so glad you chose to stay withus, and we look forward to having you back with us again soon!

Reviewed 8 March 2017

Been staying at this hotel for years at the Maine Winter Romp Land Rover event President's Day Weekend. They do such an incredible job. Rooms are always clean and check in/out is well-organized and we love the group rate we get. Very pet friendly as...More

Thank vermontoverland
Response from kspaulding, Manager at Best Western Plus Waterville Grand HotelResponded 14 March 2017

Dear vermontoverland - Thank you for the kind review! We are happy you enjoyed your stay this year, and look forward to your return next year!! Best, Karen

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Pool
Restaurant
Hot Tub
Fitness Centre with Gym / Workout Room
Tennis Court
Heated pool
Indoor pool
Details
Price range
USD 108 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 108 - USD 166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (34)
Room & Suite (27)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
marybRIUSA
14 August 2017|
AnswerShow all 2 answers
Response from JeffYoung2009 | Reviewed this property |
Hi Mary - as far As I know there is NO complimentary breakfast .As to the pricing differential - I can't say - but I almost always book with AAA everywhere I go .
1
Vote
Sheryl J
12 November 2016|
AnswerShow all 3 answers
Response from kspaulding | Property representative |
3pm
0
Votes
Kristine L
25 February 2016|
Answer
Response from TravelingDrZ | Reviewed this property |
To the best of my knowledge yes
0
Votes
Room Tips
"Avoid first floor"
Read review
"I don't think you can miss, I stayed on 3rd floor and it was perfect!"
Read review
"Not in front to Main Street and Freeway."
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"Lst floor is smoking and has a bad smell. All other floors nice"
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