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Holiday Inn Express Hotel & Suites South Portland

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358 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites South Portland
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Showing 345: English reviews
Victoria Harbour, Canada
Reviewed 14 September 2016

Very pleasant hotel, friendly staff comfortable beds and rooms breakfast the norm for most hotels, bagels, toast coffee, tea, close to the Maine mall and interstate highway, check in and check out was easy.

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Thank mrj8952
Sugar Land, Texas
Reviewed 13 September 2016 via mobile

Very close to the airport. Very nice location. Quiet. Clean. Suite-type room. Meets HIE standards. Very pleasant stay. Excellent beds-very comfortable. Large breakfast room with open feeling. Standard HIE breakfast options, which is reliably fresh; wide selection; quantities were kept adequately supplied. Check in and out were prompt and fast. Recommend this hotel.

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1Thank PheSugarLand_Texas
Reviewed 7 September 2016 via mobile

Room layout very functional and clean. Staff were friendly and efficient. Inside and out were very clean. Continental breakfast was pretty vast and travellers took full advantage. My only pet peeve is the shower curtain...it should be changed more often as after one shower, a musty oder was noticeable. Otherwise great stay

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1Thank Marc E
Boston, Massachusetts
Reviewed 6 September 2016

We stayed here two nights in August while visiting the Portland area. The location is extremely convenient. The rooms are large and clean. The breakfast is fine. The public areas could be cleaner, particularly the pool and surrounding area. I agree that it is a bit overpriced but would consider staying here again if in the area.

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Thank nancybS9856KQ
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear nancybS9856KQ, Thank you for taking the time to post your comments and for choosing our property for your travel needs. I am happy to learn that you appreciate the convenient location of the hotel, large and clean room including the breakfast served during your stay. I am sorry that you found your stay to be less than satisfactory due...

New Port Richey, Florida
Reviewed 5 September 2016 via mobile

Arrived on a rainy night, front desk personnel did not even greet you when I walked up to the desk, I stood in front of him until he looked up! Also sloppy, looked like he slept in his clothes over night. Don't managers train their staff/teams to greet guests and be personable anymore? Hotel was neat and clean but it's...

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1Thank 10yogagirl26
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear 10yogagirl26, Thank you for staying with us and for being our IHG Rewards Club member. I am disheartened to learn that the level of service upon check- in. Please accept our sincerest apologies for any inconvenience this may have caused you. I have taken note of your comments and will forward it to the hotel's general management for review....

Reviewed 22 August 2016 via mobile

The room's need to be updated. Our couch looked like is came from someone's basement. There isn't a restaurant on site. The restaurant is looked in the Marriott which is a 5 minute walk. They did offer a free shuttle into town.

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1Thank Suzanne D
Glenmont, New York
Reviewed 15 August 2016

We were a little worried about staying here after reading some of the past reviews. When we got there, our room wasn't ready so they put us in another one. The room was a suite but didn't have a sink in the kitchen area, it had very small draws in the closet, there were stains on the sheets, the light...

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1Thank MySonDoesTheRating
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear MySonDoesTheRating, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate our internet and AC. However, I was concerned to see that you were not impressed with the overall condition of our room including the bathroom among the others. I would like to apologize for...

A TripAdvisor Member
Level Contributor
7 reviews
3 hotel reviews
1 helpful vote
Reviewed 14 August 2016 via mobile

This hotel had a nice location, lobby, and average rooms. The beds weren't the most comfortable, and the room didn't get as cool as we like. That said, it had a nice breakfast and the staff were personable. We loved the location as it was to the mall!

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Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear Valued Guest, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the nice location of the hotel. However, we apologize if the condition of the beds and the room temperature...

Merrimack, NH
Reviewed 7 August 2016

With the prices of hotels in Portland area overall, this was a reasonable find with basic quality and no parking fee (near Maine Mall). Less than 5 mins drive from Old Port. King bed room was a suite but small and room was right off elevator which made it noisy at times. TV was positioned to bend to couch or...

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Thank hr1313
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites South Portland, responded to this review

Dear hr1313, Thank you so much for staying with us and for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I am pleased to know that you had a satisfactory stay at our hotel. I...

Memphis, Tennessee
Reviewed 6 August 2016

Very close to the airport with a lot of shopping and restaurants nearby. Front desk staff very friendly and helpful. Room was up to date and very clean. Free continental breakfast and shuttle to the airport.

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Thank eatbread

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express South Portland Hotel at Sable Oaks. Renovated in June of 2006, we are updated to provide you with the best service!Hotel features include free local phone calls, free wireless Internet, pool and fitness center, and a complimentary Express Start Continental breakfast. Enjoy a unique breakfast experience at our new Express Start breakfast bar served every morning featuring a selection of fruits, juices, cereals, breads/pastries, hard boiled eggs, and yogurt. Recently we've introduced hot items such as sausage and eggs! We have also created the world's best tasting cinnamon roll. Located conveniently next to the Maine Mall and only a short distance from the Freeport and Kittery outlet malls, the South Portland Holiday Inn Express is a great place to stay while you shop. Just two miles away from the Portland Jetport, our free shuttle will be there to pick you up and bring you directly to the hotel. Visit South Portland, Maine, and Stay Smart at the Holiday Inn Express Hotel! ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites South Portland

Address: 303 Sable Oaks Dr, South Portland, ME 04106-3279
Region: United States > Maine > South Portland
Price Range: $118 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites South Portland 2.5*
Number of rooms: 130
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Also Known As:
Holiday Inn Express Hotel And Suites South Portland
Holiday Inn Express South Portland
Holiday Inn South Portland
South Portland Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites South Portland staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites South Portland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure your room is located away from the elevator.”
 of 5 bubbles ICFG, 1 Oct 2016 | Read review
“High Floor”
 of 5 bubbles Gogocar, 24 Sep 2016 | Read review
“We were very pleased with RM 507 overlooking the tips of trees and not in ear-range of the interstate.”
 of 5 bubbles DaisyDiva07, 21 Jul 2016 | Read review
“The top floor is usually the quietest.”
 of 5 bubbles CTinAR, 21 Jun 2016 | Read review
“We had a 5th floor room facing the airport. Didn't hear any noise at all!”
 of 5 bubbles Q2158VSlisaw, 17 May 2016 | Read review
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