We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

DoubleTree by Hilton Hotel Portland

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
DoubleTree by Hilton Hotel Portland
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

840 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for DoubleTree by Hilton Hotel Portland
See the most recent reviews
Showing 825: English reviews
Palmer, Massachusetts
Reviewed 2 weeks ago

The staff at the hotel were wonderful. The rooms and facilities were good - clean and no problems The hotel is very conveniently located near the airport. There are many stores and restaurants nearby.

 Report
Helpful?
Thank S924JBcraiga
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you have shared your experience with us on Trip Advisor. Thank you for letting us know that you had a wonderful stay and found our location convenient for your travel needs. Please come back again soon ! We'll keep the cookies warm! Brenda Goodwin Assistant General Manager

Miscouche, Canada
Reviewed 3 weeks ago

The bathroom smelled musty as soon as you walked into the room, but it was clean. Ordered a mini fridge and was charged an extra $10 and the fridge was dirty inside, needed a good wipe down. Only stored bottled water in it. Other then these two things, stay was great. Very central, quiet, and staff very helpful and accommodating....

 Report
Helpful?
Thank polly317
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate your taking the time to share your valuable feedback with us. Please accept my apologies for anything less than a perfect stay and for not ensuring that our amenities were spotless. We have shared your comments with our housekeeping management to ensure this occurrence will not repeat itself. I am happy to hear that this failure did not...

Portland, Maine, United States
Reviewed 3 weeks ago

Noisy - rooms have paper thin walls. Food is mediocre. Staff is wonderful - very helpful and nice. The hotel location is good - located close to Portland Jetport and downtown Portland. We booked 20 rooms for a wedding and didn't receive the best rate and didn't receive any transportation. Basically nothing special about the hotel.

 Report
Helpful?
Thank travisa807
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for choosing our hotel for your special occasion. It was our pleasure to have hosted you and your family and friends, many who we were able to meet and ensure their experience here was positive. On a holiday weekend, our hotel was completely full and I apologize if other guests could be heard during your stay. Our group...

Cape Coral, Florida
Reviewed 3 weeks ago

This DoubleTree hotel exceeded our expectations on every level! Check in was a breeze, the cookies were great, the room was lovely, the bed was comfy and the staff was friendly and efficient! Breakfast in the restaurant was reasonably priced and delicious. I would recommend this hotel in a skinny minute!

 Report
Helpful?
Thank rcjf38
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your comments about your recent stay with us and the Trip Advisor community. We are thrilled that we provided you excellent service and a comfortbale stay ! I hope you tried the Lobster Eggs Benedict for breakfast ! WOW ! Delicious ! We hope to see you again soon ! We'll keep the cookies warm Brenda...

Trinidad
Reviewed 3 weeks ago

Double Tree Portland is just a standard Double Tree hotel, but what makes the difference here are the staff! I had some parcels delivered there for me ahead of our stay. No sooner had we checked in and gotten to our room, I got a call from the front desk offering to send someone up with my packages! Wow! Our...

 Report
Helpful?
Thank The_Concierge_8
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you very much for providing us a review here on Trip Advisor. We are delighted to hear that are staff " WOWED" you and they will be happy to see that you have recognized them as well. We love to see that we have achieved our goals in exceeding our guests expectations. Please plan to come back again in...

Reviewed 3 weeks ago

Needed a close and comfortable place near USM's campuses. the double tree fit the bill. Comfortable and clean with very friendly staff. Restaurant open until 11pm and the late night Chowder was delicious.

 Report
Helpful?
Thank francisstephanied
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your experience with us and the Trip Advisor community. We appreciate that you chose to stay with us and that you enjoyed your stay as well as our chowder ! We hope to see you again soon ! We'll keep the cookies warm ! Brenda Goodwin Assistant General Manager

Reviewed 3 weeks ago

Upon arrival, we were greeted by lovely staff. They were very welcoming, and I believed that this was going to be one of my new "go to" places as I am frequently in South Portland for business. I walked in my room, and I was pleased by the size, spacious, and looked well kept. I first turned over the sheets,...

 Report
Helpful?
Thank Racheal C
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Dear Rachel, I am very disturbed to read your review. We understand that occasionally a ball gets dropped, but to not be aware of your findings or able to recover what started out for you as a " possible great stay", is any hotel managers greatest concern. Please call me or email me so that I can make this right...

Wilton, United States
Reviewed 3 weeks ago

excellent accommodations and size of room was exemplary, quiet setting but still very close to great shopping and the airport. The breakfast was excellent, hot and varied with fruit and a variety of choices.

 Report
Helpful?
Thank Laureen O
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for sharing your stay experience with us and the Trip Advisor community. I am delighted to hear that you enjoyed our location and that you found our breakfast excellent ! We look forward to welcoming you back in the future. We'll keep the cookies warm Brenda Goodwin Assistant General Manager

Portland, Maine
Reviewed 4 weeks ago

Stayed at this hotel for a little get away with kids. Pros: Location - right across the street from the Mall; Staff - Very Friendly. Cons: Not sure they do a great job cleaning the rooms, there was a Victoria Secret tag on the floor and the beds were questionable they had fresh sheets, not dirty but imprinted, the pillow...

 Report
Helpful?
Thank CountyGirl81
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you for choosing us for a family getaway ! We are glad that your family enjoyed valuable time away together and that your kids had fun in the pool. Our full service hotel has been welcoming travelers since 1979 and understand the importance of constant upgrades that meet the needs of our guests. We do offer rooms with refrigerators...

New York City, New York
Reviewed 4 weeks ago via mobile

My favorite hotel in Portland, Maine is The Doubletree By Hilton, on Maine Mall Road. I need to write this review because the Front Desk Staff is amazing. Starting with Angie, who is an hotel "Angel", along with Katie and Sarah, would make anyone's visit a true pleasure! The bar and kitchen staff are absolutely top drawer. I recommend anyone...

 Report
Helpful?
Thank Sally T
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Dear Sally, We truly appreciate your taking the time to provide us a review on Trip Advisor. We are delighted that you had a wonderful 5 Star experience and we must agree that our front desk staff are amazing ! Thank you so much for recognizing them. Our culinary team will also be delighted to see that they accomplished their...

148 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (73)
Viewed
Hotel & Grounds (11)
Viewed
Bathroom (10)
Viewed
Room/Suite (13)
Viewed
View from Room (5)
Viewed
Dining (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (75)
Viewed
Hotel & Grounds (18)
Viewed
Dining (12)
Viewed
Business Centre/Function Rooms (5)
Viewed
Pool/Beach Area (4)
Viewed
Room/Suite (30)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near South Portland
2.9 km away
Embassy Suites by Hilton Portland
0.7 km away
Hampton Inn Portland Airport
Hampton Inn Portland Airport
#1 of 12 in South Portland
683 reviews
2.4 km away
Hilton Garden Inn Portland Airport
Show Prices
Show Prices
Show Prices
3.3 km away
BEST WESTERN Merry Manor Inn
BEST WESTERN Merry Manor Inn
#2 of 12 in South Portland
1,190 reviews
0.5 km away
Portland Marriott at Sable Oaks
Portland Marriott at Sable Oaks
#4 of 12 in South Portland
545 reviews
0.9 km away
Comfort Inn Airport
Comfort Inn Airport
#7 of 12 in South Portland
408 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Road, South Portland, ME 04106
Region: United States > Maine > South Portland
Price Range: $126 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Hotels.com, Orbitz, Odigeo, Travelocity and Priceline so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
Hotel Style:
#4 Business Hotel in South Portland
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travellers.
1 question
Ask a question

See all questions (1)

Questions? Get answers from DoubleTree by Hilton Hotel Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location is good for shopping and the airport”
 of 5 bubbles CountyGirl81, 7 Nov 2016 | Read review
“Avoid directly east- and west-facing rooms to minimize glare through these huge windows.”
 of 5 bubbles ECP-Writes, 12 Oct 2016 | Read review
“Don't sleep in the west tower and make sure they tell you the total for your entire stay.”
 of 5 bubbles 486debf, 14 Sep 2016 | Read review
“Choose Rooms In The West Wing & Enjoy Your Own Side Entrance Away From The Main Lobby Door”
 of 5 bubbles RobbyofMaui, 7 Sep 2016 | Read review
“I suggest another hotel....”
 of 5 bubbles bowtieguy61, 7 Sep 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay