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DoubleTree by Hilton Hotel Portland

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868 Reviews from our TripAdvisor Community

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Showing 853: English reviews
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Portland, Maine
Reviewed yesterday NEW

Room was great. Staff was great. Food in restaurant was deliscious. Not too clean in the restaurant though. Pool was great. Was hoping for the amount I paid, breakfast would be included. But it wasn't

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank A3019SAamberh
Milwaukee, Wisconsin, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 12 October 2016

A short courtesy shuttle ride from Portland International Jetport, this property's South Portland setting is more about business than nature, showing guests the Mane Mall (across the street), main highways and roadways, or new property development with woodsy hills in the background. Convenience is key for me, so the surroundings didn't disappoint. Also, the hotel's shuttle is available for short...

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Helpful?
Thank ECP-Writes
About Hotel's Favourite Review
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

WOW !! We are thrilled to read your detailed review and are pleased to see that we met our goals by exceeding your expectations. As a valued Hilton Hhonors guest, your valuable feedback is vital to our ongoing success. We strive to create warm memorable experiences for all of our guests and we thank you for affirming that our efforts...

Standish, Maine
Reviewed 2 days ago NEW

I would highly recommend the Doubletree by Hilton South Portland Maine!! The Food is amazing and i would highly recommend the lobster roll, best around and value for money!!! The breakfast buffet is a great deal and comes with fresh omelets made to order!!

Review collected in partnership with DoubleTree by Hilton
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Thank T4736WRmichaeld
South Portland, Maine
Reviewed 3 days ago NEW

The room I was in was disgustingly dirty empty bag of chips on the floor toilet have been urinating and not flushed and the towels were dirty stay clear of this disgusting hotel. The woman working at the check-in was rude and nasty and had a horrible attitude whoever hired her did a terrible job

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ronaldw720
Edgewater, FL, United States
Reviewed 1 week ago

For the price, hard to beat. Older building, but in good shape. The pool is spectacular, a great asset to a traveler. Decent dining, but close to other dining and right across from the Mall. Short hop to airport. All good

Review collected in partnership with DoubleTree by Hilton
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Thank 989perryb
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you have shared your stay experience with us and the Trip Advisor community. We agree that our location is convenient and our pool and fitness area is spectacular. We are glad that you enjoyed your visit and do hope that you will return soon. We'll keep the cookies warm. Brenda Goodwin Assistant General Manager

Caribou, Maine
Reviewed 1 week ago

great place to stay. They are building another complex on site so parking is limited at this time close to mall and restaurants. rooms clean and I love the bedding. Lots of pillows and comfortable. Cookies and water a nice touch on check-in

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank getawayweekendann
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you so much for your 5 Star review of our hotel. We are delighted that you loved our beds and found our location convenient for your travel needs. We are really excited about the new TRU by Hilton hotel being built and so apologize if parking was limited for you. Please come back soon ! We'll keep the cookies...

Cape Neddick, Maine
Reviewed 2 weeks ago via mobile

Attended three day conference and banquet. Facilities were good and banquet was a 10 from food to service. Room, Resturuant and bar were good value. Staff is what makes every aspect at this hotel exceptional. Friendly, accommodating and always ready to serve your needs doesn't happen in many venues these days. Kudos to all for making our stay enjoyable.

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Helpful?
Thank Doug B
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you very much for taking the time to share your stay experience with us here on Trip Advisor ! Our staff take great pleasure in providing an exceptional experience for our guests , and we agree that they are amazing ! They will be thrilled that you recognized them as well. We hope to see you again soon !...

Baltimore, Maryland
Reviewed 2 weeks ago

My son and I were visiting in Maine and got this room through Hotwire. I have been at other Double Tree Hotels before and I would rate this as average. It is near a little shopping center, views are parking lots and small water way. We did enjoy the pool however it was not heated but we got used to...

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Helpful?
Thank Vicki S
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Thank you Vicki for sharing your September stay experience with us and Trip Advisor. We are glad that you enjoyed a clean and comfortable room. Our hotel hosts many guests including large conventions that were also here when you visited last fall. I apologize if their conversations were not appropriate in front of your son but thank you for recognizing...

Portland, Maine
Reviewed 2 weeks ago

Great service I only stayed one night but I kept my truck there for 5 day. When I came back the shuttle picked me up from the airport and the wonderful lady started my truck before she came and got me. She put my luggage in my truck gave me two warm cookies and sent me on my way. Best...

Review collected in partnership with DoubleTree by Hilton
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Thank M3727JQjudyh
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

Wow ! Thank you so much for your 5 star review of our hotel ! We know that our Park and Fly package is a great value and that our guests appreciate the convenience of staying with, knowing their car is safe and that we also provide you with complimentary transportation to and form the airport. Our amazing staff love...

Manassas, Virginia
Reviewed 2 weeks ago

if I had to rate just the hotel and conference center, it would be a 3 star. Tired, dated and not all that well maintained. But the staff are attentive, friendly and made the difference. The food at the restaurant is consistently good (not great, but good) and the Executive Lounge is adequate.

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Helpful?
Thank MarcW38
BGoodwin2016, Manager at DoubleTree by Hilton Hotel Portland, responded to this review

We appreciate that you have taken the time to recognize our amazing staff here on Trip Advisor. Our hotel has been welcoming guests to the Portland area since 1979 and our owners are committed to our long term success with ongoing upgrades and facility improvements. We apologize if we did not exceed your expectations and provide you an outstanding stay....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The newly renovated DoubleTree by Hilton® Portland Maine is ideally located just minutes from Portland's International Jetport, historic downtown Portland, and situated right next door to Maine's largest mall, The Maine Mall. Make yourself comfortable in our newly renovated guestrooms with thoughtful amenities including Sweet Dreams Beds, complimentary high-speed internet, and ergonomic workstations. Enjoy a dip in our refreshing indoor heated pool or get a great work out in our Fitness Room featuring Precor® exercise equipment. Stop by the Blue Wave Grille to enjoy a savory meal for breakfast, lunch, or dinner. Unwind after a long day at our bar and lounge. Also, offering 10 versatile meeting spaces, on site catering, AV rental, and a devoted team, the DoubleTree by Hilton Portland Maine is the ideal space for your business meeting or event. We look forward to welcoming you to our property with our signature warm chocolate chip cookie upon arrival. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Portland

Address: 363 Maine Mall Road, South Portland, ME 04106
Region: United States > Maine > South Portland
Price Range: $141 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Portland 3.5*
Number of rooms: 219
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hilton Hotels Direct and Orbitz so you can book your DoubleTree by Hilton Hotel Portland reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham South Portland
South Portland Wyndham
Hotel Style:
#4 Business Hotel in South Portland
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Portland staff and other travellers.
2 questions
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North Monmouth, Maine
15 days ago

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Questions? Get answers from DoubleTree by Hilton Hotel Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book through Hotwire.com to save money”
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“Higher floor better views.”
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“Suites for families are amazing. If you have any concerns, they'll handle them immediately.”
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“Location is good for shopping and the airport”
 of 5 bubbles CountyGirl81, 7 Nov 2016 | Read review
“Avoid directly east- and west-facing rooms to minimize glare through these huge windows.”
 of 5 bubbles ECP-Writes, 12 Oct 2016 | Read review
5 of 5