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Fairfield Inn Portland Maine Mall

615 reviews
Traveller (84)
Room & Suite (43)
  • Excellent56%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible1%
Travellers talk about
“front desk”(108 reviews)
“rizwan marfani”(11 reviews)
“shuttle service”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
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4 Mar.5 Mar.
1 room, 2 adults, 0 children
Standard Room
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Reviews (615)Write a Review
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All reviewsfront deskrizwan marfanishuttle servicemeatballsroom was cleanmaine malloutdoor poolyogurtfree breakfastgreat staythe breakfast areathe general managerfree shuttlefollowing morningoff the highwayold portconvenient location
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121 - 125 of 601 reviews
Reviewed 18 October 2016 via mobile

This Fairfield Inn was nicely decorated and the beds comfy, but the most outstanding aspect was the customer service. Everyone on staff was so friendly and went way above and beyond to make our stay comfortable and memorable. From a friendly check-in, to late night...More

Thank Becky G
Response from Rizwan M, General Manager at Fairfield Inn Portland Maine MallResponded 24 October 2016

Thank you for your comments about your stay! I am so glad to hear that you enjoyed your time at the hotel and that entire staff went above an beyond to make sure you enjoyed your stay. Our staff is constantly looking for ways to...More

Reviewed 17 October 2016

We stayed at the Fairfield Inn two nights when we were in the Portland area. The breakfast is great. The first day, there was a bus of seniors and the attendant even managed to keep up with the large crowd. The room was not very...More

Thank SDAnnie
Response from Rizwan M, General Manager at Fairfield Inn Portland Maine MallResponded 24 October 2016

I thank you for your comments about your stay. Guests feedback is extremely important to us and your suggestions are greatly appreciated. I sincerely apologize that you were placed in an area with children. I will be sure to include your comments in our staff...More

Reviewed 17 October 2016

We had a great time. The hotel staff were welcoming and friendly. Especially Diane who does the fantastic free breakfast, Tim and Mohammed who provided us free shuttle runs into Portland and came and got us when we called the hotel. Diane was very welcoming...More

Thank MrandMrs24
Response from Rizwan M, General Manager at Fairfield Inn Portland Maine MallResponded 24 October 2016

Thank you for sharing your experience about your recent stay with the Fairfield Inn Portland Maine Mall. We love to see that you received personalized service from Tim, Diane, Mohammed and our entire staff. They take great pride in their jobs and are eager to...More

Reviewed 16 October 2016

It's a clean hotel with a comfortable bed. Only ten minutes to Portland harbour by car. Complimentary breakfast is not bad, it does fill you up ready for the day. Staff are friendly, good wifi connection.

Thank angie9932
Reviewed 9 October 2016

We had an issue with the reservation to this hotel due to Marriott system glitch, and called ahead to resolve it. Lisa took time to investigate, called us back, and made sure it was all settled before our arrival. Lisa even gave my daughters little...More

Thank MomAndHer3Kids
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Awards & Recognition
Certificate of Excellence
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Things to do
Outdoor pool
Price range
USD 81 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Price range
USD 81 - USD 226 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (84)
Room & Suite (43)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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20 May 2017|
Response from Bradford S | Reviewed this property |
Here are 4 I believe in the area of Portland the 5th one you would have to travel to. The hotel desk can give you the names and directions to each.
6 September 2016|
AnswerShow all 8 answers
Response from Rizwan M | Property representative |
Hi Jay 1227, I am please to inform you that our renovations is complete. I look forward to you visiting soon. Rizwan Marfani, General Manager
10 November 2015|
AnswerShow all 3 answers
Response from chuckandmary | Reviewed this property |
We had called the hotel with the same question. Their first shuttle starts at 4 a.m.
Room Tips
"The hotels ratings for service, cleanliness and rooms are excellent. The app would not function for these..."
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"Stayed on 2nd floor at end of corridor away from elevator and quiet and near the exit to the stairs so easy..."
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"Ask for a room that doesn't look over the road. The parking lot is right up against the building and can..."
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"Everything is nice but it's people go above & beyond."
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