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Fairfield Inn Portland Maine Mall

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Traveller (94)
Room & Suite (43)
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Overview
  • Excellent56%
  • Very good27%
  • Average11%
  • Poor5%
  • Terrible1%
Travellers talk about
“front desk”(110 reviews)
“rizwan marfani”(11 reviews)
“shuttle service”(20 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2 Star Hotel
All hotel details
Offers from Fairfield Inn Portland Maine Mall
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (628)
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10
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All reviewsfront deskrizwan marfanishuttle serviceroom was cleanmaine malloutdoor poolfree breakfastthe breakfast areayogurtthe general managerpleasant stayfree shuttleoff the highwayold portfresh baked cookiesconvenient locationstayed here for one night
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1 - 5 of 614 reviews
Reviewed 3 days ago

Stayed here on 4/21/18. Although small, the room was clean and comfortable, with a fabulous shower. The breakfast was very good with choices that should satisfy most guests. We especially appreciated the staff at the desk, Peggy and Jerry, who were so pleasant and friendly.

Thank Whitemountaintimber
Reviewed 1 week ago

Stayed at this hotel on April 6. We stay at a lot of Marriott properties but this one was by far the worst. It started with the front desk not being able to find our reservation. I then tried to buy a bottle of water....More

1  Thank travelerted2018
Response from Rizwan M, General Manager at Fairfield Inn Portland Maine MallResponded 1 week ago

Thank you for your candid feedback about your stay. I'm disappointed to hear about the negative experience that you had. That type of service is not typical of our hotel. We strive to provide excellent service to our guests and this instance we clearly missed...More

Reviewed 2 weeks ago

They offer a shuttle service which is mighty convenient! Breakfast includes Waffles you can make! Rooms are spacious and comfortable sleep - The Decor looks like Crayola designed it but it is clean and comfortable. Front Desk Staff were fantastic!

Thank Quackerjacks
Reviewed 3 weeks ago via mobile

Nice clean room with tub/shower combo and 2 beds. The room has a mini fridge, coffee maker and a microwave. There is coffee/tea/hot chocolate 24/7. Warm chocolate chip cookies are available as is soup and crackers at 5 pm. There is a complimentary shuttle that...More

Thank Travelgirl156
Reviewed 3 weeks ago

We decided to go down to Portland the night before our flight and stay park and stay at this hotel. It was easy to find, parking was convenient, and the shuttle to the airport was comfortable and ran every half hour. The room was clean...More

Thank Linda S
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Airport Transportation
Breakfast included
Multilingual Staff
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Details
Price range
USD 87 - USD 235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
USD 87 - USD 235 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (94)
Room & Suite (43)
Dining (5)
Pool & Beach (5)
Business Centre & Event Rooms (1)
Questions & Answers
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vacationerBoston
25 March 2018|
AnswerShow all 5 answers
Response from rusha_sams | Reviewed this property |
I'm not sure what the hotel shuttle can handle. But if you contact the hotel, they'll be happy to answer both of your questions. Enjoy Portland! It's a great city.
1
Vote
78traveler
20 May 2017|
Answer
Response from Bradford S | Reviewed this property |
Here are 4 I believe in the area of Portland the 5th one you would have to travel to. The hotel desk can give you the names and directions to each.
0
Votes
Jay1227
6 September 2016|
AnswerShow all 8 answers
Response from Rizwan M | Property representative |
Hi Jay 1227, I am please to inform you that our renovations is complete. I look forward to you visiting soon. Rizwan Marfani, General Manager
1
Vote
Room Tips
"The hotels ratings for service, cleanliness and rooms are excellent. The app would not function for these..."
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"Stayed on 2nd floor at end of corridor away from elevator and quiet and near the exit to the stairs so easy..."
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"Ask for a room that doesn't look over the road. The parking lot is right up against the building and can..."
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"Everything is nice but it's people go above & beyond."
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