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Clarion Hotel

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#15 of 19 Hotels in Portland
GreenLeadersBronze level
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1 room 2 adults 0 children
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Clarion Hotel
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560 Reviews from our TripAdvisor Community

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Showing 549: English reviews
Runnemede, NJ
Reviewed 24 October 2016

Spent one night there on our way to Bar Harbor. Friendly front desk staff however, had to change rooms. Chose first floor for convenience. Had trouble with TV, rooms shabby and not wall vacuumed, needs updating. Enjoyed dinner in the dining room that was ok and had to pay $9.95 for the breakfast brunch which was excellent. Would not recommend...

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Helpful?
Thank Carol G
Michael P, General Manager at Clarion Hotel, responded to this review

Hello, Thank you for taking time to share feedback on your recent stay with us. I am pleased to hear that you enjoyed the breakfast and dinner in our dining room and that the staff took good care of you. I have shared your comments regarding the poor vacuuming with our housekeeping team. I hope that you will give us...

Reviewed 23 October 2016 via mobile

In Portland for 4 nights & struggled for accommodation a tad due to the ' leaf peepers' being in season & us being late getting booked! However, the Clarion ticked all the necessary boxes and more. Great staff, great breakfast, great rooms - what more is needed???

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1Thank Garbs62
Michael P, General Manager at Clarion Hotel, responded to this review

Thank you for your feedback. It is always nice to hear what I already know...That the team goes above and beyond to take care of our guests.

Washington DC, District of Columbia
Reviewed 22 October 2016 via mobile

This exceeded my expectations of what a Clarion should look like. I was expecting the bare necessities but it went above and beyond that. It is very close to the Portland international jetway and Unum insurance headquarters.

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1Thank Rob C
Michael P, General Manager at Clarion Hotel, responded to this review

Thank you for your kind comments regarding the hotel. The team works very hard to ensure that all guests receive great product and service.

Halifax, Canada
Reviewed 20 October 2016

Booked our hotel with Priceline and decided we would treat ourselves to a higher star rating. Compared to the other 3 star hotels listed on Priceline this was far from what we expected. We are from Canada and normally this type of hotel would be listed as a 4 star according to description given by Priceline. We are well travelled...

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Helpful?
Thank kerryann2016
Michael P, General Manager at Clarion Hotel, responded to this review

Thank you for taking the time to share feedback regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our...

Reviewed 10 October 2016

The access of the hotel was good with neat reception area. Complimentary breakfast was nice. But the room itself wasn't the best with noisy heater and so-so bedding. Would be nice too if there are more than one elevator that you don't have to wait 5 min for 4th floor. Overall nice budget hotel but could have been better.

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Helpful?
Thank Taejoon P
Michael P, General Manager at Clarion Hotel, responded to this review

Hello! I hope this response finds you well. I would like to first and foremost thank you for taking the time to complete an online review of your recent stay at our hotel. I am pleased to hear that you enjoyed your stay. I hope that you will stay with us again whenever your travels return you to the Portland...

Loretto, Minnesota
Reviewed 9 October 2016

Choose the hotel for it's convenient location adjacent to the bus depot/train station. The front desk staff very pleasant and helpful, lobby and room clean though the room carpet needed a bit of help. The bed was comfortable. The hotel is pet friendly yet had no pet odors. Pleasant experience. Only disappointment was to not have a continental breakfast included...

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1Thank jandj912
Michael P, General Manager at Clarion Hotel, responded to this review

Hello! I hope this response finds you well. I would like to first and foremost thank you for taking the time to complete an online review of your recent stay at our hotel. I am pleased to hear that you enjoyed your stay. I hope that you will stay with us again whenever your travels return you to the Portland...

INTERLAKEN
Reviewed 4 October 2016

For our USAF reunion with 106 attending the Clarion was a perfect for hospitality space, group breakfasts and two evening meal functions. The guest rooms were quite adequate and comfortable. The entire hotel well kept. The restaurant meals are tasty with large servings. The rapid response of the shuttle service to the airport and the old port area was a...

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2Thank WaltSteesy
Michael P, General Manager at Clarion Hotel, responded to this review

Hello Walt! I hope this response finds you well. I would like to first and foremost thank you for taking the time to complete an online review of your recent stay at our hotel. I am pleased to hear that you enjoyed your stay. I can honestly say, as a hotel we enjoyed hosting your reunion and hope that many...

London, England, United Kingdom
Reviewed 2 October 2016

A group of us stayed here for one night on business in September 2016. The hotel feels dated (eighties.) The public areas and bedrooms are tired and need of a refresh. We didn't spend much time at the hotel, so ambience and decor didn't matter too much. For a vacation I'd try elsewhere.

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Helpful?
Thank Peter B
Michael P, General Manager at Clarion Hotel, responded to this review

Hello Peter, I hope this response finds you well. I would like to first and foremost thank you for taking the time to complete an online review of your recent stay at our hotel. I am pleased to hear that you enjoyed your stay. I hope that you will stay with us again whenever your travels return you to the...

North Carolina
Reviewed 30 September 2016

We chose this hotel for the price, needing to stay near the airport before flying home from our Maine vacation. It is an older hotel, needs updating. Just has a tired, shabby air about it. The hallways and room had a musty smell. When we boarded our plane the next morning, the flight was abruptly cancelled and the airline put...

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Helpful?
Thank RoseSayer
Michael P, General Manager at Clarion Hotel, responded to this review

Hello, I hope this response finds you well. I would like to first and foremost thank you for taking the time to complete an online review of your recent stay at our hotel. I am sorry to hear that you did not enjoy your stay at our property. As a management team we will use your feedback to better our...

Ridge Manor, Florida
Reviewed 29 September 2016

We attended an annual Air Force reunion, held in different states each year, and this year it was hosted at the Clarion for four days. The staff was most cordial and couldn't be more accommodating. The room used for our hospitality room was very comfortable as was the dining/ballroom where our final special dinner and program was held. The shuttle...

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Helpful?
Thank Pat W
Michael P, General Manager at Clarion Hotel, responded to this review

Hello Pat! I hope this response finds you well. I would like to first and foremost thank you for taking the time to complete an online review of your recent stay at our hotel. I am pleased to hear that you enjoyed your stay. It was our pleasure hosting your group. The staff enjoyed getting to know your reunion visitors....

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Clarion Hotel is a full service hotel located just 5 minutes from downtown Portland, Maine. The hotel offers a dining room, lounge, business center, pool, Jacuzzi, fitness center, on-site laundry. We pride ourselves on offering exemplary products and service to all our guests. ... more   less 

Additional Information about Clarion Hotel

Address: 1230 Congress Street, Portland, ME 04102
Region: United States > Maine > Portland
Price Range: $118 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Clarion Hotel Portland, Maine
Clarion Portland
Portland Clarion
Hotel Style:
#3 Green Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Clarion Hotel staff and other travellers.
12 questions
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Maplewood, New Jersey
over a year ago
Maplewood, New Jersey
over a year ago
Washington, Maine
Cincinnati, Ohio
Los Angeles, California, United States

See all questions (12)

Questions? Get answers from Clarion Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel is in a quiet area so all rooms should be nice.”
SBLMaine, 18 Jan 2017 | Read review
“Check out rooms on upper floors as we stayed on 1st floor which were extremely shabby and needed updating. Not very clean.”
CarolG106, 23 Oct 2016 | Read review
“Two double bed rooms are larger”
taejoonp403, 9 Oct 2016 | Read review
“All rooms are the same size; the two elevators are a bit slow when the hotel is full.”
WaltSteesy, 4 Oct 2016 | Read review
“Do not stay on first floor.”
vettechtricia, 23 Aug 2016 | Read review
5 of 5