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Clarion Hotel

About
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
The Clarion Hotel is a full service hotel located just 5 minutes from downtown Portland, Maine. The hotel offers a dining room, lounge, business center, pool, Jacuzzi, fitness center, on-site laundry. We pride ourselves on offering exemplary products and service to all our guests.
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Property amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Shuttle Bus Service
Hot Tub
Pool
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Public Wifi
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Banquet Room
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Room Service
Laundry Service
Self-Serve Laundry
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Room features
Family Rooms
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Green
Family
HOTEL CLASS
Location
Full view
70Somewhat walkable
Grade: 70 out of 100
40Restaurantswithin 0.5 km
6Attractionswithin 0.5 km
Reviews (664)
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651 results
Traveller rating
128
249
156
73
45
Traveller type
Time of year
LanguageEnglish
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128
249
156
73
45
Show reviews that mention
All reviews room was clean old port front desk staff pool and hot tub maine medical center close to the airport short drive omelet convenient location shuttle service coffee maker free shuttle cookies downtown amtrak surgery proximity
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1 - 5 of 651 reviews
Reviewed 1 week ago via mobile

I recently called this hotel to check on pricing and availability. The man I spoke with, I believe his name was Martin or Marshall. (It was a “M” name) Was extremely rude and the only help he could muster up, was to direct me to...More

Date of stay: December 2018
Thank Mainepeeps
Response from MFAPGM, General Manager at Clarion HotelResponded 1 week ago

I would like to thank you for taking the time to let me know of your recent experience. It is possible that you spoke to the Central Reservations Office as we do not have anyone with those names working here. If you are still interested...More

Reviewed 9 November 2018 via mobile

Carpets in hallways were dirty and badly stained. Bed in room had coffee stains on mattress pad and wad of hair on duvet. Sorry breakfast cost $10. Lobby full of leaves. Would not stay here again. Only benefit was close location to bus/train station with...More

Date of stay: October 2018
Thank 857maureenb
Response from MFAPGM, General Manager at Clarion HotelResponded 4 weeks ago

Thank you for sharing your feedback on your recent stay. I have shared your concerns with our housekeeping team for immediate follow-up. I do hope that you will give us another chance on your next trip to Portland.

Reviewed 4 November 2018

We breezed into town for a concert on a Saturday night. A quick and easy check-in. Free cookies (always a bonus). Getting here was troublesome as there's no directions on the website so we got directions from Googlemaps which was a BIG mistake. It doesn't...More

Date of stay: October 2018
Thank LondonBunnies
Response from MFAPGM, General Manager at Clarion HotelResponded 8 November 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 3 November 2018

An easy and inexpensive ride on Concord Coach from Boston Logan Airport took 2 hours to arrive at Portland's Transportation Center. Exit the Transportation Center's front doors, look straight ahead over and beyond the parking area, two non-descriptive buildings could be seen--one would be the...More

Date of stay: October 2018
Thank Meeyu L
Response from MFAPGM, General Manager at Clarion HotelResponded 8 November 2018

Thank you so much for the nice review of your recent stay. I truly appreciate your business and look forward to seeing you again int he future.

Reviewed 31 October 2018

The hotel is very old and had a musty smell in the room. It really needs refurbished. There was black mildew in the shower which is not a good sign. It is a very good location so if they would put a little of their...More

Date of stay: September 2018
Thank Sherry J
Response from MFAPGM, General Manager at Clarion HotelResponded 31 October 2018

Thank you for your comments regarding your recent stay. We have just completed a large renovation including carpet, drapes,curtains, lighting and wall vinyl throughout the hotel. We will be working on our bathrooms over the winter. Thank you for staying with us and we hope...More

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Questions & Answers
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alexander v
7 March 2018|
AnswerShow all 6 answers
Response from Elizabeth D | Reviewed this property |
Hi, I don't remember exactly but it wasn't that far of a drive. It was close enough.
0
Votes
JohnS16011
7 October 2017|
AnswerShow all 2 answers
Response from jonrubin | Reviewed this property |
Sorry I don't know but I can tell you that it's a very short ride to the airport - 10 minutes tops (although I did not do it in rush hour).
0
Votes
Colleen S
24 June 2017|
AnswerShow all 3 answers
Response from Edmundlee | Reviewed this property |
I would not stay at this hotel ever again. It's the worst experience. We stayed 7 hotels in our 3 week vacation and the worst was this hotel. Run down, noisy, room is dirty looking. Filthy.
0
Votes
Room Tips
"Try the restaurant for breakfast and dinner. Convenient and friendly shuttle service available."
mooseponder
2 Aug. 2018
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"There are rooms on the pool with doors to the pool. The rooms have a chlorine smell, how could they not...."
paullY376LB
28 May 2018
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"Ask for a room on ground or second floor so you can avoid the elevator."
travelerfromCT34
1 May 2018
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"I don't think they have a good room."
drrussell007
27 Apr. 2018
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PRICE RANGE
USD 79 - USD 204 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
clarion hotel portlandclarion portlandportland clarion
LOCATION
United StatesMainePortland
NUMBER OF ROOMS
149
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