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Fireside Inn & Suites Portland

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Fireside Inn & Suites Portland
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578 Reviews from our TripAdvisor Community

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There are newer reviews for Fireside Inn & Suites Portland
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Showing 559: English reviews
Central Mass
Reviewed 10 July 2015

After reading the recent reviews, I had to make sure that this was the same place that I stayed, after double checking a few times it is. My experience was tolally different than the reviews. This place has been refurbished and the room I had may have been a complete make over. The room was super clean, no smells of...

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Helpful?
Thank Ricksteric
Reviewed 10 July 2015 via mobile

Stayed at the Fireside Inn with my wife. Room smelled, and likely hasn't seen an update in some time. Toilet barely flushed, sink stopper was broken and you could not unstop the sink. I like a cold room so I set the air conditioner at 68 before leaving for dinner, when I came back someone had entered the room and...

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Helpful?
Thank Reginald H
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thanks for letting us know what we need to improve on. Our free breakfast offers 3 kinds of cereal, oatmeal, pancakes, fresh sliced fruit, 2 kinds of yogurt, toast, bagels, muffins and fruit bread. We also offer a reasonably priced hot item menu if you are interested in more!

Ely, Iowa
Reviewed 9 July 2015 via mobile

This hotel seemed very dirty. There was not even a toilet paper holder in the bathroom holding the toilet paper. Wallpaper was peeling from the walls and our room smelled very musty. I did not want to walk around on the floor barefoot if you're planning to walk there. We had to drive the drive wasn't too long however I...

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Helpful?
Thank Tracy T
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

You are correct we are not right in the Old Port area but 3 miles away. Thanks for pointing out some opportunities for us to improve on.

Somerset County, Nj
Reviewed 8 July 2015

We stayed here for 3 nights over July 4th weekend. In town for a family party. Convenient to highways and downtown/Old Port area. Front desk staff accommodated my request for a handicap room upon check-in- they had never responded to my e-mail requesting such sent a week before arrival. The room amenities list on website did not indicate whether there...

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Helpful?
Thank Andrea F
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Glad you had a nice stay with us. We are working some updating and upgrading right now. Thanks for staying with us!

Athens, Georgia
Reviewed 5 July 2015

The desk clerk was rather surly. They do give you a nice homemade Whoopie pie when you check in. The hotel is U shaped with only one elevator on one leg of the U. Of course our room was at the other end ...a long walk. It felt dirty. The rooms were shabby and needed up dating We didn't try...

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Helpful?
Thank gashrink
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

We apologize if your stay was less than perfect. We are working on some updating and deep cleaning during the slow months!

Reviewed 4 July 2015 via mobile

the reasonable rate and pet friendly attracted us, good continental breakfast and nice counter personnel. I'd give it five for value but it is older, etc. met our needs perfectly! Tinkerbelle gave it two paws up!

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Thank JLP2617
Melbourne, Florida
Reviewed 2 July 2015

Stayed there a few weeks ago and it is a case of what you pay for. The rate was very reasonable. The room was clean and that is where it stops. Do not expect much for the restaurant. It is understaffed and we waited for oor server to take care of a full dining room. You get what you pay...

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Helpful?
Thank plicker2014
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Sounds like you came to our restaurant on a busy evening. Some nights it's slow and then some nights it's busy. It can be challenging staffing it. We hope you will give us another chance!

New Brunswick, Canada
Reviewed 2 July 2015

basic inexpensive accommodation. Tired, dated, showing much wear. But then again the price was low and we slept fine. Location is near highway so convenient. Functional but your night will not be memorable. Caters to bus groups. Took the money we saved by staying here and went downtown and spent on a very nice meal that was memorable - and...

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Helpful?
1Thank Paradoxpointer1
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thanks for your recent stay with us. We are currently working on updating many things around the hotel. Yes you are correct we do have a fair amount of bus tours stay with us from June through October. We hope you will stay with us again sometime.

Reviewed 28 June 2015

NOT A 3 STAR HOTEL.....2 STARS, and only for the amenities and proximity to the highway. We arrived on a Sunday in June and were pleased to watch the tour buses departing, leaving the parking lot less than 1/4 full. The lady and gentleman behind the counter were very accommodating and were happy to put us in the "quietest wing...

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Thank Heath B
Fort Collins, Colorado, United States
Reviewed 25 June 2015 via mobile

If it wasn't for the friendly service, continental breakfast and whoopie pies upon check-in this hotel would get a poor rating. The rooms and building are extremely outdated. From a young family stand point it caters to the above 60 crowd.

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1Thank Felicia C
firesideinnportland, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

You are right, we do have an older property, 1964 actually. It is clean and we have a wonderful staff and darn good whoppie pies! Hopefully you were able to enjoy both our outdoor and indoor pools!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zackery's Fireside Restaurant & Lounge
Zackery's Fireside Restaurant & Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 

Additional Information about Fireside Inn & Suites Portland

Address: 81 Riverside Street, Portland, ME 04103 (Formerly Holiday Inn Portland West)
Region: United States > Maine > Portland
Price Range: $114 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
Number of rooms: 200
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Also Known As:
Fireside Inn & Suites Portland Hotel Portland
Fireside Inn And Suites Portland
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine
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Questions & Answers

Here's what travellers have asked, with answers from Fireside Inn & Suites Portland staff and other travellers.
8 questions
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Oceanside, New York
Hadley, Massachusetts
6 months ago
9 months ago
windham,me
over a year ago
over a year ago

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Questions? Get answers from Fireside Inn & Suites Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for queen rooms as those have new mattresses. Rooms also have carpets removed so better for those with asthma & allergy-prone.”
 of 5 bubbles 680dicks, 16 Jan 2017 | Read review
“Accessibility to the interstate”
 of 5 bubbles P8215RVdebbiel, 11 Dec 2016 | Read review
“check out the fireplace king rooms”
 of 5 bubbles jackiewA4776YO, 14 Nov 2016 | Read review
“Courtyard view then you have no chance of hearing vehicles.”
 of 5 bubbles JimboMassachusetts, 17 Oct 2016 | Read review
“This place is huge so request a room at the front of the hotel and on the ground floor.”
 of 5 bubbles 102MikeB, 12 Oct 2016 | Read review
5 of 5