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Fireside Inn & Suites Portland

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Fireside Inn & Suites Portland
Fireside Inn & Suites Portland
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576 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Trenton, Maine
Reviewed 1 week ago

There are multiple sites for the Fireside Inn & Suites so be mindful of which one you used. I ended up paying double what they were posting for rates on their actual site and when I brought this to light to the employee at the front desk he didn't seem to care and pretty much told me too bad. I...

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Helpful?
Thank Mikhayla10
West Newbury, Massachusetts
Reviewed 2 weeks ago

I reserved a room in this particular hotel and it seems to be a not so nice hotel front desk gentleman... almost everything is covered in snow... in the books of Hotels,com said there was a restaurant available to eat at...but it was shut down... I am legally deaf and proud but I asked the gentleman at the front desk...

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Helpful?
Thank Ironswedishchef
Reviewed 11 December 2016

This hotel was a nice surprise.. Its close to the interstate and mall, but what we really loved was it's welcoming charm... The lobby was decorated beautifully and the staff was very nice.. They even upgraded our room!! We loved the fact that they had a restaurant within the hotel... They had the hearth a glowing (it was very cold...

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Helpful?
Thank Debbie L
Paul S, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our hospitality. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We hope to see you again soon. V/r...

Pemaquid, Maine
Reviewed 11 December 2016

Excellent staff. They were very positive and outgoing. Had everything I needed to make my trip comfortable. Food was good and the wait staff are the best. The bed was comfortable. Free wifi. Indoor heated pool was very relaxing after a day of studying.

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Helpful?
Thank charbelanger
Paul S, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our hospitality. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We hope to see you again soon. V/r...

Reviewed 4 December 2016

clean rooms great friendly staff, has gym and pool breakfast was enough to get you going would stay again if the parking option was required..nice fireplaces in main lobby and breakfast room it does require some updating but the price justified the stay

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Helpful?
Thank Stephen C
Paul S, Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to review our property. I am glad that you enjoyed your stay. We look forward to seeing you again.

Boston, Massachusetts
Reviewed 14 November 2016

I stayed here for a conference and while the staff was super friendly, the hotel is very outdated. There was no thermostat in my room to help control the temperature and the wall heat unit did not offer one either. The room overall appeared clean but the shower head had some spots of rust and the toilet was scratched at...

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Helpful?
Thank Amber C
Paul S, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. I looked into each issue that you have noted with your room. All items have been resolved. We do strive to provide that quality customer service, that our guests expect. We hope to see you again soon. V/r Paul Schauber Guest...

Reviewed 14 November 2016

This hotel is great. It is in a great location. The staff is friendly and accommodating. The rooms are spacious, comfortable and clean. The fireplace in the room was wonderful and relaxing. This is a great place to stay for only one night or even an extended stay.

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Helpful?
Thank Jackie W
Paul S, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our hospitality. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We hope to see you again soon. V/r...

Reviewed 31 October 2016

Nice pool in an out and spa exercise rm. . Warm staff from front desk to dinning room to housekeepers. Good food. Very dated building,g walls in room scared/chipped paint and dust ruffles to large for beds giving shabby appearance. Rm 1170 fire or smoke detector in ceiling no cuff. Fan /a/c very noisy on and off thru out night.

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Helpful?
Thank Deirdre G
Paul S, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. I looked into each issue that you have noted with your room. Engineering and Housekeeping are actively working upgrades and restorations to rooms in this section. We look forward to seeing you again. Respectfully Paul Schauber Guest Service Manager

Reviewed 25 October 2016 via mobile

We stayed at the Fireside Inn for 2 nights. If you are looking for a luxurious stay, this place is not for you. Rooms were not fully cleaned with some dust on the floor and the beds were badly made. Also, there were some chips in the paint and there was a huge stain on the wood flooring. However, sheets...

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Helpful?
Thank Lisa L
Paul S, Guest Relations Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. I apologies for some of the cosmetic appearances you experienced during your stay. Engineering and Housekeeping are actively working on upgrades and restorations to the hotel. We continue to strive to balance value offered to our guests, with the best comfort...

Massachusetts
Reviewed 18 October 2016

Many rooms now have gas fireplaces. After working all day it doesn't feel like just any room. Great breakfast and rooms all have fridge, microwave and KCup coffee makers. Front desk is super helpful with directions and all of the staff are friendly. The breakfast is included with the room price unless you choose to order from the menu.

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Helpful?
1Thank JimboMassachusetts
Paul S, Manager at Fireside Inn & Suites Portland, responded to this review

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our hospitality. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect. We hope to see you again. V/r Paul...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Zackery's Fireside Restaurant & Lounge
Zackery's Fireside Restaurant & Lounge
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
We offer today’s features with yesterday’s charm. Just minutes from the Portland Jetport and situated directly off I-95 Exit 48, our travel-friendly location is easily accessible. With its comfortable rooms, courtyard views and hospitality, the Fireside Inn & Suites Portland is the ideal choice for you and your family while visiting the Greater Portland Area.While staying with us, we invite you to enjoy Zackery’s Fireside Restaurant for dinner and evening entertainment. Our menus appeal to a wide set of tastes and we are extremely proud of our Staff. Please browse them at your leisure. We serve breakfast, dinner and wonderful desserts! We also have a full bar in Zack’s Club Lounge and offer drink specials for Happy Hour. We are pretty creative with martinis too! Whether you are joining us for business or pleasure, we are waiting for you! While you are here, why not relax by our Lobby Fireplace. Enjoy our late afternoon complimentary fresh coffee right here! Stay with us and each guest will receive a FREE Isamax Snacks Wicked Whoopie Pie! The Whoopie Pie is Maine’s Official State Treat (officially becoming law on September 28, 2011)! ... more   less 

Additional Information about Fireside Inn & Suites Portland

Address: 81 Riverside St, Portland, ME 04103-1045 (Formerly Holiday Inn Portland West)
Region: United States > Maine > Portland
Price Range: $116 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fireside Inn & Suites Portland 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Fireside Inn & Suites Portland Hotel Portland
Fireside Inn And Suites Portland
Holiday Inn Portland
Portland Holiday Inn
Fireside Inn & Suites Portland Maine
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Questions & Answers

Here's what travellers have asked, with answers from Fireside Inn & Suites Portland staff and other travellers.
8 questions
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Oceanside, New York
Hadley, Massachusetts
5 months ago
7 months ago
windham,me
11 months ago
over a year ago

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Questions? Get answers from Fireside Inn & Suites Portland staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Accessibility to the interstate”
 of 5 bubbles P8215RVdebbiel, 11 Dec 2016 | Read review
“check out the fireplace king rooms”
 of 5 bubbles jackiewA4776YO, 14 Nov 2016 | Read review
“Courtyard view then you have no chance of hearing vehicles.”
 of 5 bubbles JimboMassachusetts, 17 Oct 2016 | Read review
“This place is huge so request a room at the front of the hotel and on the ground floor.”
 of 5 bubbles 102MikeB, 12 Oct 2016 | Read review
“Our room faced the courtyard and was very quiet.”
 of 5 bubbles Bluebird999, 13 Sep 2016 | Read review
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