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Hilton Garden Inn Portland Airport

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Hilton Garden Inn Portland Airport
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457 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Portland Airport
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Showing 453: English reviews
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 May 2016

Not happy with my recent stay at this hotel. My suite was out dated. Old rugs, tables and nightstand had markings of wear and tear. However, the issue was the package I purchased call for a bucket of beer delivered to my room. I did receive the beer, however I was charged. When I called the front desk, the manager... More 

Helpful?
1 Thank Scott A
Kellie G, Director of Sales at Hilton Garden Inn Portland Airport, responded to this review

Thank you Scott for sharing your thoughts with the TripAdvisor community. As mentioned in other communication we have had, I am happy to know Justin took care of you and credited those charges off your bill for you. I know it would have been more convenient for us to bring you the updated receipt and if Justin had been able... More 

Carmel, United States
1 review
Reviewed 29 May 2016

I stayed overnight after arriving late into Portland Jetport. The hotel staff were very welcoming, accommodating and efficient and even arranged the shuttle to take us to a nearby restaurant for a late dinner. The place was very clean and well managed. Breakfast was excellent. Highly recommended.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Charles W
Kellie G, Director of Sales at Hilton Garden Inn Portland Airport, responded to this review

Dear Charles W, Awwww, thanks Charles! If anyone asks, we would highly recommend you too! More 

Westbrook, ME, United States
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 May 2016

Great room for handicapped mom! Room was close to elevator and was large enough for her walker. Tub had seat which was great for her. My room nearby and was very good. Even though we were close to the airport we did not hear anything from the jets.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James G
Saint Cloud, United States
1 review
Reviewed 25 May 2016

Traveling with our 7 year old grandson. He loved the indoor pool after hours in a rental car. The room was wonderful. A great stay. The breakfast buffet offered many options including cooked to order eggs or omelets.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Debra M
Alachual, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2016

There was a fire in the night, guest dryer caught on fire, these things happen, however the front desk staff was completely untrained and unprepared. They were trying to find a manual to figure out what to do. They didn't know how to ensure safe evacuation or who to call. It took the fire department more than 15 mintues to... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Alyson K
Kellie G, Director of Sales at Hilton Garden Inn Portland Airport, responded to this review

Dear Alyson, Thank you so much for sharing your thought with the Tripadvisor community. I do apologize for the inconvenience of the fire alarm. We did have a minor emergency and the alarm system worked beautifully to ensure the safety of all of our guests. The alarm triggers the fire department automatically. Typically, they are able to arrive within minutes,... More 

Lancaster, United States
1 review
Reviewed 21 May 2016

The hotel was easy to find. The staff was very welcoming and helpful when we had any questions. The room was large and very clean. Even though we were near the airport our room was quiet and we were able to sleep just fine. The buffet breakfast that was included with our room was very good. The food was fresh... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dennis D
Kellie G, Director of Sales at Hilton Garden Inn Portland Airport, responded to this review

Hi there Dennis D. Thanks for taking a minute to tell everyone on Tripadvisor about your great stay. I really appreciate you making a point to mention your quiet room and your great nights sleep. We look forward to seeing you again soon. More 

Victoria, Canada
1 review
Reviewed 19 May 2016

Due to faulty wiring, fire alarm went off in the middle of the night...spent a long time outside in the cold, along with over a hundred other new friends. No offer of compensation yet from Hilton. Don't bother staying with them...apparently they could care less about your experience.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Peter S
Kellie G, Director of Sales at Hilton Garden Inn Portland Airport, responded to this review

Dear Peter S, Thank you for taking a moment to share your thoughts with Tripadvisor. I am sorry you had to experience our fire alarm. I would like to take a moment to clarify some things though. The alarm was not due to faulty wiring, but to an emergency with the guest laundry room. I am glad to hear you... More 

Dallas, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 19 May 2016

We needed to be close to the airport and have a shuttle. The hotel is great and the hotel shuttle ran 24 hours. We really enjoyed the 24 hour shuttle as we arrived late and then left early to the airport.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Janet H
Texas
Level Contributor
203 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 19 May 2016

You cannot get any closer to the airport than this. It is relatively new and well maintained. The hallways are brightly lit. The lobby is small but pleasant and cheerful. Front desk staff are friendly and efficient. The beds are comfortable and the rooms have full amenities. Cooked to order breakfast was included in our rate. There were also other... More 

Helpful?
Thank OrpheusTexas
Largo, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 May 2016

This is an AWESOME place, from check in to check out,and the airport shuttle. Everyone was extremely friendly and helpful. It was not that far from Downtown. I would recommend this place, to stay when in the Portland area.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank D S
Kellie G, Director of Sales at Hilton Garden Inn Portland Airport, responded to this review

Thank you so much for taking the time to review your stay with us. And thanks for recommending us. You are welcome back, anytime!! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff

Additional Information about Hilton Garden Inn Portland Airport

Address: 145 Jetport Boulevard, Portland, ME 04102
Region: United States > Maine > Portland
Price Range: $143 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Portland Airport 3*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Priceline, Orbitz, Booking.com and Travelocity so you can book your Hilton Garden Inn Portland Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Portland Airport Hotel Portland
Hilton Portland
Portland Hilton Garden Inn
Hilton Garden Inn Portland Airport Maine
Hotel Style:
#5 Family Hotel in Portland
#5 Business Hotel in Portland
#7 Romantic Hotel in Portland
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Portland Airport staff and other travellers.
6 questions
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Questions? Get answers from Hilton Garden Inn Portland Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“possibly a higher floor may be qieter”
 of 5 bubbles V2848TRdavidb, 14 Nov 2016 | Read review
“DO not get room 123, unless you like very, very hard beds.”
 of 5 bubbles Brandis-Dandies, 17 Oct 2016 | Read review
“Second floor rear was very quiet”
 of 5 bubbles 874mscs, 8 Oct 2016 | Read review
“Away from the elevator. Top floor.”
 of 5 bubbles SJDS15, 23 Aug 2016 | Read review
“We enjoyed being on the first floor. It was easy to get to and quiet at night.”
 of 5 bubbles erino789, 12 Aug 2016 | Read review
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