We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Belmond Maroma Resort & Spa

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Belmond Maroma Resort & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,143 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,009: English reviews
Start your review of Belmond Maroma Resort & Spa
 Click to rate
New York City, New York
Reviewed 4 days ago NEW

Upon entering this unassuming gates you are transported into a world that is authentic. You feel the Mayan culture the minute you drive down the unfinished road and upon entering the front you realize it is real and it is amazing. The lobby is open aired and inviting. Once you walk through the pool area you enter the magnificent beach...

 Report
Helpful?
Thank Luxe6
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Luxe6, It truly pleases me to know that your experience at our little paradise, Belmond Maroma Resort & Spa has been fantastic from beginning to the end. We have put a lot of care into every corner of our little paradise with the intention of creating authentic experiences, whether it is for celebrations or simply relaxing, all the while,...

Reviewed 5 days ago NEW

What an amazing time! My boyfriend and I celebrated a friend's wedding at the Belmond Maroma and it was nothing short of dreamy. Besides the fact that it was a beautiful and intimate wedding, the staff was top notch and the food was delicious every day. The service never let us down and to be a private beach away from...

 Report
Helpful?
Thank BrackettDown
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear BrackettDown, Thank you for your kind review. I am happy to learn that this special celebration and stay with us at Belmond Maroma Resort & Spa have been wonderful. It has been a pleasure hosting your friend’s wedding and sharing with you our little paradise while enjoying the relaxed and authentic atmosphere of this Mexican hideaway. We sincerely hope...

Reviewed 5 days ago NEWvia mobile

When you arrive and they say welcome home, this is just the beginning of the a true family experience. You are treated with love. By everyone. This is a true beach vacation, but in many ways much more than that. The grounds are gorgeous and the sound of the ocean is the best sound accompaniment day and night. You never...

 Report
Helpful?
Thank Landsman55
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Landsman55, It has been gratifying to read your comments related to your recent stay at Belmond Maroma Resort & Spa. Thank you for having taken a moment to share them with us through this platform. It fills me with pride to read through your lines how much you enjoyed every little detail of your experience, from the sound of...

Reviewed 5 days ago NEW

We had a wonderfully peaceful 2-night stay at the Belmond Maroma, which is an easy 30 minute ride from the Cancun Airport. The property is beautiful, with many stucco and thatch-roofed bungalows and buildings dotting an expansive, tropically lush landscape. Our Deluxe Garden View Room on the second floor overlooking one of the pools was well-appointed, with a spacious bathroom...

 Report
Helpful?
1Thank Paul M
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Paul, Thank you having shared with us, your comments of your recent stay at our little paradise Belmond Maroma Resort & Spa. I am pleased to learn that our pampering service and delightful flavors made of your visit an amazing experience. I appreciate the constructive input and I can assure you all has been noted, so at to be...

Ville Platte, Louisiana
Reviewed 1 week ago NEWvia mobile

First time in Mexico for family wedding/vacation. The first trip I've been on where someone else made the plans. OMG this place is over the top in every since of the saying! So beautiful, very impressive food and service, so friendly, can't imagine anything better! Hope to return soon!

 Report
Helpful?
Thank aintbobbysocool
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear aintbobbysocool, I am delighted to know that your first time to this lovely country, and your stay in our little paradise, have been a great experience. Nothing pleases me more than to know that the beauty of Belmond Maroma Resort & Spa and our friendly staff have succeeded your expectations, creating an unforgettable trip while celebrating with friends and...

Shreveport, Louisiana
Reviewed 1 week ago

The Belmond Maroma resort is great if you're looking for an intimate, private getaway with a quiet atmosphere. As anyone knows looking into it, it is essentially the only one in the area and price range that is a non-all inclusive, though breakfast is complimentary. Enclosed is my pros & cons list. Bear in mind I had to go to...

 Report
Helpful?
1Thank Sanjay J
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Sanjay J, Thank you for having shared your feedback concerning your recent stay at Belmond Maroma Resort & Spa. Your feedback is very important to me in our daily efforts to improve the services we offer to ensure a great experience for our guests. I am sorry to just now learn of the inconveniences encountered during your stay. Please...

San Jose, Costa Rica
Reviewed 1 week ago

An unforgettable romantic weekend on a paradisiacal beach with the best hotel staff, room, food and amenities. All the staff members were always willing to pleased my husband and I. From morning to bedtime, the staff pampered us. Food was beyond good and we were pleased to try different Mexican food . Truly the best experience of the Riviera maya...

 Report
Helpful?
Thank constanzasotob
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear constanzasotob, It has been a true pleasure having you as our guests at Belmond Maroma Resort & Spa. Thank you for choosing us as your romantic getaway where the magical atmosphere invites you to connect more with your special someone and simply enjoy each other. I will be glad to share your encouraging comments with the rest of the...

Chandler
Reviewed 2 weeks ago

Visit: 4 May thru 9 May 2017 This was our 4th stay at Belmond Maroma, formally Orient Express. Again, our expectations were exceeded even with the ownership change since our last stay. Many of the staff were the same, which we consider as a good sign when revisiting a property like Belmond Maroma. Attention to detail is the characteristic that...

 Report
Helpful?
Thank Robert M
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Robert, We appreciate you having given us the opportunity to welcome you back to our little paradise, Belmond Maroma Resort & Spa for yet another unforgettable and romantic holiday. It pleases me to know that our Belmond Maroma team looked after each detail to meet every one of your needs. Regarding the notes with the Mayan history, I am...

Boca Raton, Florida
Reviewed 3 weeks ago

I think this space is not big enough to say everything we have to about this wonderful property. The rooms are very well decorated, the food is amazing in every restaurant, all the staff members of the restaurants are always willing to pleased you even to prepare some whim that will provoke us. The beach is one of the most...

 Report
Helpful?
Thank Vavevic
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Vavevic, I would like to start by thanking you for taking a moment to share your experience with me and our TripAdvisor readers. Comments like this, up lift our spirits and encourages us to continue offering the best. I am happy to know that my team played a big part in ensuring that your stay be simply wonderful and...

Singapore, Singapore
Reviewed 3 weeks ago

The first thing to say is that the staff are very friendly and do their best. But, and it is a big but, the resort is not great. In 20 years the building and rooms will look retro but right now they are just tired and old. The facilities are not interesting. The food is dull and it is hard...

 Report
Helpful?
Thank Charlie534
BelmondMaroma, General Manager at Belmond Maroma Resort & Spa, responded to this review

Dear Charlie534, It saddens me to learn you have left with this impression of our little paradise and surprised you feel this way about our collection. Nevertheless, I welcome and appreciate your feedback and have taken notes of your constructive input, as well as, of those areas of opportunity you have kindly highlighted. Should you have occasion to return to...

1,576 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (869)
Viewed
Pool/Beach Area (149)
Viewed
Dining (93)
Viewed
View from Room (53)
Viewed
Hotel & Grounds (162)
Viewed
Room/Suite (113)
Viewed
Bathroom (10)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (287)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (667)
Viewed
Adult-Only Pool (9)
Viewed
Amenities (64)
Viewed
Beach (40)
Viewed
Deluxe Garden View (37)
Viewed
Deluxe Ocean View Room (37)
Viewed
Garden View Master Suite (63)
Viewed
Junior Suite Ocean View (45)
Viewed
Master Suite Ocean View (53)
Viewed
Oceanfront One Bedroom Suite (87)
Viewed
Ocean Front One Bedroom Suite (60)
Viewed
Pool (14)
Viewed
Dining (49)
Viewed
Second Pool (8)
Viewed
The Hotel (101)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (11)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (3)
Viewed
Dining (6)
Viewed
Other (6)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Playa Maroma
9.3 km away
Banyan Tree Mayakoba
Banyan Tree Mayakoba
#2 of 214 in Playa del Carmen
1,965 reviews
8.8 km away
Fairmont Mayakoba
Fairmont Mayakoba
#7 of 214 in Playa del Carmen
3,668 reviews
0.7 km away
Secrets Maroma Beach Riviera Cancun
Show Prices
Show Prices
Show Prices
18.2 km away
Rosewood Mayakoba
Rosewood Mayakoba
#1 of 214 in Playa del Carmen
1,619 reviews
1.5 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,718 reviews
9.7 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 214 in Playa del Carmen
2,989 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to Belmond Maroma Resort & Spa, an award-winning luxury beach resort hotel on the Riviera Maya, Mexico. Experience the magic and the beauty of profound well-being in an eternal paradise located in a breathtaking corner of the Yucatan jungle on the Riviera Maya. Enjoy also One of the finest Playa del Carmen restaurants, El Restaurante's eclectic daytime menu offers offers an array of delicious regional specialties. Baja California style shrimp tacos, pescadillas, panuchos and sopes are some of the delicacies on offer. By nightfall, tables glow with candlelight, while a band serenades diners. Be tantalised by our executive chef's interpretation of traditional Mexican cuisine. Dishes include crispy duck tacos with salsa borracha, seafood pozole and lobster enchiladas. El Sol Tapas & Restaurant combines exquisite Mediterranean-style cuisine with a unique Pre-Hispanic Mexican twist. With a relaxed ambiance, large windows afford uninterrupted sea views. The tapas-style menu features a symphony of flavors. Feel your tastebuds tingle as sharp citrus contrasts with olive oils and chilies. Complement your dish with a selection from our international wine list. Or try a new-generation Mexican wine. ... more   less 

Additional Information about Belmond Maroma Resort & Spa

Address: Highway 307, Kilometer 51, Playa Maroma, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $493 - $1,458 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Maroma Resort & Spa 5*
Number of rooms: 63
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotwire, Hotels.com, Cheap Tickets, getaroom.com, Cancelon, TripOnline SA, Priceline, HotelQuickly and Hotel.de so you can book your Belmond Maroma Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Maroma Resort And Spa By Orient-Express Hotel Playa Del Carmen
Maroma Resort Spa
Maroma Hotel Playa Del Carmen
Hotel Style:
#1 Luxury Hotel in Playa Maroma
#1 Top resorts Hotel in Playa Maroma
#1 Family Hotel in Playa Maroma
#1 Spa Hotel in Playa Maroma
#1 Romantic Hotel in Playa Maroma
#1 On the Beach Hotel in Playa Maroma
#2 Green Hotel in Playa Maroma
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Belmond Maroma Resort & Spa staff and other travellers.
55 questions
Ask a question

See all questions (55)

Questions? Get answers from Belmond Maroma Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have hammocks on the patio, this was a nice relaxing touch.”
BrackettDown, 22 May 2017 | Read review
“Second floor rooms have a beautiful ocean view”
constanzasotob, 15 May 2017 | Read review
“Garden rooms on the south end of the property are quiet and have easy pool and beach access.”
S2041QOrobertm, 11 May 2017 | Read review
“ocean front rooms.”
Vavevic, 5 May 2017 | Read review
“Ocean master suite is very special”
brendakX2513AT, 17 Apr 2017 | Read review
5 of 5
Booking.com
USD 510* /night
View Deal
getaroom.comUSD 636
TravelocityUSD 511
Orbitz.comUSD 511
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates