We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
06/08/2017 07/08/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    Check In Check Out
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of USD 611/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    USD 492*
    USD 494*
    USD 494*
    Traveller (4987)
    Room & Suite (1269)
    Pool & Beach (1223)
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,849 reviews
    #2 of 5 hotels in Playa Maroma
     
    Paradisus by Melia Playa del Carmen La Perla
    8,545 reviews
    #21 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,851 reviews
    #10 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent81%
    • Very good13%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “lima limon” (195 reviews)
    “rick's bar” (131 reviews)
    “pedro luis” (114 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,849 reviews
    #2 of 5 hotels in Playa Maroma
     
    Paradisus by Melia Playa del Carmen La Perla
    8,545 reviews
    #21 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,851 reviews
    #10 of 209 hotels in Playa del Carmen
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from USD 492.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Maroma hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "1af0bba037474988b90c97d28b48e3b8", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1010527,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32644372],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":494,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"1af0bba037474988b90c97d28b48e3b8","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":497,"lowestMetaPrice":492,"additionalPartner":false,"highestMetaPriceDisplay":497,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":497,"lowestMetaPrice":492,"highestMetaPriceDisplay":497,"hotelName":"El Dorado Maroma, by Karisma","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFhZjBiYmEwMzc0NzQ5ODhiOTBjOTdkMjhiNDhlM2I4IiwiQUlLIjoiY2U5MjhkYzRiYzJhNGE5Mzk0ZGE2MTg5Nzg2NjViNTIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "USD 492", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79024484":"OrbitzEWS","63728429":"TravelocityEWS","32644372":"Expedia","65768285":"Hotwire"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (3,682)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for El Dorado Maroma, by Karisma
    See the most recent reviews

    971 - 975 of 3,441 reviews

    Reviewed 3 September 2016 via mobile

    Food was fantastic and the staff was a lot of fun. They were able to transform and average beach day to a day full of fun. Thank you Alex, Omar, Angel, Giselle! DJ Chris kept the party going after hours! Also go see Rene and...More

    1  Thank Kyle D
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 6 September 2016

    Hola Dear Kyle D, Thank you for taking the time to share your experience in our Resort, for us is very important all your comments and we will take them in consideration, We will make sure Alex, Omar, Angel, Giselle, DJ Chris, Rene and Zaira,...More

    Reviewed 2 September 2016

    After reading all the wonderful reviews for this property is figured we could not go wrong. We ended up disappointed with so many inconsistencies. The good: The servers are the best. They will move heaven and earth to get you whatever you need within their...More

    11  Thank toronto345
    Response from KarismaHotelsResorts, Director General at El Dorado Maroma, by KarismaResponded 5 September 2016

    Dear toronto345 Thank you for your recent review , it was a pleasure to host you at the El Dorado Maroma. We are truly very sorry that you experienced some inconsistencies during your stay and we are very interested to continue our communication with you...More

    Reviewed 1 September 2016 via mobile

    Our stay at el dorado Maroma was wonderful. Angel Calzada did an amazing job as part of the entertainment team and Guillermo was an excellent dinner waiter. Just a wonderful experience all around. It was the perfect place for our honeymoon.More

    4  Thank jtrabs
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 2 September 2016

    Hola dear jtrabs, It was a great honor to be chosen as the host of such an important occasion in your lives and we all hope that you will not leave it too long before you chose to visit us again. Please be assured I...More

    Reviewed 1 September 2016 via mobile

    Paradise is how I would describe our seven day vacation at the El Dorado Matoma Beach Resort. From the minute we arrived at the perfectly manicured resort to the minute that we were leaving to return home, our vacation was truly outstanding. The resort, the...More

    3  Thank Bhjwalsh
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 2 September 2016

    Hola dear Mark & Holley Walsh, We are thrilled to know you had a pleasant stay on your recent visit to El Dorado Maroma. We deeply appreciate the time you invested to recognize the efforts from each colleague that made your stay memorable. we will...More

    Reviewed 31 August 2016 via mobile

    We decided "at the last minute" to take a trip for our anniversary. There was so much going on in our lives we felt getting away would help recharge and focus. This resort left us completely satisfied and unwanting. It's food, service and location was...More

    2  Thank KidCreole
    Response from KarismaHotelsResorts, Manager at El Dorado Maroma, by KarismaResponded 2 September 2016

    Hola dear KidCreole, I am glad that you found the Hotel facilities and our team catered to your every request, enabling you to enjoy your Anniversary trip to recharge and focus. We deeply thank you for the compliments to our food service and our team...More

    Iberostar Grand Hotel Paraiso
    5,832 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Secrets Maroma Beach Riviera Cancun
    11,849 reviews
    #2 of 5 hotels in Playa Maroma
     
    Paradisus by Melia Playa del Carmen La Perla
    8,545 reviews
    #21 of 209 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,851 reviews
    #10 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • USD 349 - USD 1,090 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Maroma
    • #3 Luxury Hotel in Playa Maroma
    • #3 On the Beach Hotel in Playa Maroma
    • #3 Romantic Hotel in Playa Maroma
    • #3 Top resorts Hotel in Playa Maroma
    • #3 Spa Hotel in Playa Maroma
    • #3 Green Hotel in Playa Maroma
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 99
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, BookIt.com, Expedia, Hotels.com, Travelocity, TravelUp, Prestigia, TripOnline SA, HotelsforEveryone, Hotwire, HotelQuickly, Cancelon and Evoline ltd so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Maroma
    • Also Known As
    • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
    • El Dorado Maroma Hotel ,
    • El Dorado Maroma Resort
    Add Photo Photos
    Traveller (4987)
    Room & Suite (1269)
    Pool & Beach (1223)
    Dining (494)
    Hotel & Grounds (2275)
    Bathroom (97)
    Family and Play Areas (18)
    Business Centre & Event Rooms (7)
    Nearby
    Paradisus by Melia Playa del Carmen La Perla
    8,545 reviews
    11.61 km away
     
    Iberostar Grand Hotel Paraiso
    5,832 reviews
    4.04 km away
     
    Secrets Maroma Beach Riviera Cancun
    11,849 reviews
    1.88 km away
     
    Fairmont Mayakoba
    3,851 reviews
    6.37 km away
     
    Nearby Restaurants
    Pavo Real by the Sea
    438 reviews
    2.16 km away
    Il Olivo
    123 reviews
    6.02 km away
    hacienda amarte maroma
    26 reviews
    4.47 km away
    Havana Moon
    576 reviews
    5.45 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    706 reviews
    4.67 km away
    El Caracol
    27 reviews
    4.07 km away
    Pro Dive Mexico
    729 reviews
    2.18 km away
    Cirque du Soleil Joya
    2,624 reviews
    5.52 km away
    Ask a question
    Questions & Answers
    Natalie P
    26 July 2017|
    Answer
    Response from Jeffrey K | Reviewed this property |
    Hi, We have never noticed a smell on the beach!
    0
    Votes
    srenee87
    25 July 2017|
    AnswerShow all 2 answers
    Response from JelenaKarisma | Property representative |
    Hi, I would kindly like to inform you that our Gourmet Inclusive package features: Accommodations as selected with nightly turndown service Full-service concierge Welcome glass of sparkling wine All gourmet meals Variety... More
    1
    Vote
    srenee87
    25 July 2017|
    Answer
    Response from Nakia H | Reviewed this property |
    We stayed in the OWB and never paid extra for any food. You are correct, there was a cost for wine but the staff was very good at explaining the items that would incur a cost. If you aren't staying in the OWB, you will have... More
    0
    Votes
    Room Tips
    "We had a room with a plunge pool and were initially disappointed to not see the ocean, but the palms shaded..."
    Read review
    "If you want to plan a group trip, book the Villa Maroma for private rooms and a private pool right on the..."
    Read review
    "Palafitos were amazing!"
    Read review
    "Out of the whole wedding party, only one person said they had a small room. I was alone and got a room that..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing