We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    El Dorado Maroma, by Karisma

    Carretera Federal Cancun-Tulum Km 55.3, Playa Maroma, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          USD 851*USD 1,662*
          View Deal
          Traveller (4716)
          Room & Suite (1231)
          Pool & Beach (1190)
          El Dorado Royale, by Karisma
          9,463 reviews
          #3 of 11 hotels in Playa Paraiso
           
          Secrets Maroma Beach Riviera Cancun
          11,564 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,488 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,720 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Overview
          • Excellent78%
          • Very good14%
          • Average4%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “lima limon” (175 reviews)
          “rick's bar” (126 reviews)
          “mi hotelito” (114 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Kids Club
          Butler Service
          Housekeeping
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          El Dorado Royale, by Karisma
          9,463 reviews
          #3 of 11 hotels in Playa Paraiso
           
          Secrets Maroma Beach Riviera Cancun
          11,564 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,488 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,720 reviews
          #1 of 11 hotels in Playa Paraiso
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for El Dorado Maroma, by Karisma
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 3 partner sites to see rooms from USD 851.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa Maroma hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "aa0a448527e04479a67a56d567b7054e", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1010527,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"aa0a448527e04479a67a56d567b7054e","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1662,"lowestMetaPrice":851,"additionalPartner":false,"highestMetaPriceDisplay":1662,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":1662,"lowestMetaPrice":851,"highestMetaPriceDisplay":1662,"hotelName":"El Dorado Maroma, by Karisma","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFhMGE0NDg1MjdlMDQ0NzlhNjdhNTZkNTY3YjcwNTRlIiwiQUlLIjoiZjM0ZjYwMDQ3YzRjNDI2ODkzNWM3NGMyMjFhYmZmM2EifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "USD 851", "hasDates": true, "hacComplete": true, "contentIdMappings": {"76611167":"CancelonIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (3,475)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 3,475 reviews

          Reviewed yesterday

          We visited El Dorado Maroma the first week of May. My husband and I have been to about 10 all inclusive resorts (including Sandals, Excellence, and the Royal), and the "Gourmet All-Inclusive" is what keeps us returning to El Dorado/Karisma properties. The food is top...More

          Thank Krista K
          Reviewed 2 days ago via mobile

          Great vacation. Smaller resort. Everything kept very clean and the service is excellent . Beach butler Armando was very accommodating. Great yoga class with Jesus every morning. Beach was beautiful. Thank you all for a great vacationMore

          Thank Joanne H
          Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma

          Hola dear Joanne H, It is the best reward to read the names of our team and how special they made you feel. We have sent them your comments and they feel so happy that you had fun sharing time with us. We would like...More

          Reviewed 2 days ago

          Beautiful place, room was beautiful upgraded to royal suite, no elevator too many stairs to climb. Diego, Rene, Ruiz, Santos ,and ALEX. Absolutely the best. The Caribbean grill and Mio were excellent as was our special dinner at the beach huts restaurant. Pauolo our concierge...More

          1  Thank DEBORAH M
          Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma

          Hola dear DEBORAH M, We are pleased to know that our team made a great job and your days here were amazing. We have sent them your kind comments and they are glad to know that their service met your expectations. Thank you for letting...More

          Reviewed 3 days ago

          We would like to say special Thanks to our personal butler Edgar. He did everything to make our stay very special. He organized and booked everything we needed, made sure that we have everything necessary in our suite.He made us feel that we are the...More

          Review collected in partnership with this hotel
          Thank annagK7756AN
          Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma

          Hola dear annagK7756AN, Thank you for sharing your fantastic comments. We are honored that you have visited us. We are proud to know that you had an amazing experience with our facilities and the activities. Edgar sends you greetings. Hope to see you soon, Joslin...More

          Reviewed 3 days ago

          I stayed in one of the Palafitos (over water bungalow) and have to say they are amazing. I've stayed in one in Tahiti and I have to say I liked these better. Maybe because they're newer or maybe just because they have everything you could...More

          1  Thank gldavis
          Response from KarismaHotelsResorts, Gerente at El Dorado Maroma, by Karisma

          Hola dear gldavis, It is wonderful to read that you spent a wonderful stay at Palafitos. It is great for us that your vacations were an amazing experience. We will share your review with our team so that they read your kind comments and how...More

          El Dorado Royale, by Karisma
          9,463 reviews
          #3 of 11 hotels in Playa Paraiso
           
          Secrets Maroma Beach Riviera Cancun
          11,564 reviews
          #2 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,488 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,720 reviews
          #1 of 11 hotels in Playa Paraiso
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Shuttle Bus Service
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Babysitting
          • Breakfast Available
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • USD 388 - USD 1,604 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Family Hotel in Playa Maroma
          • #3 On the Beach Hotel in Playa Maroma
          • #3 Spa Hotel in Playa Maroma
          • #3 Romantic Hotel in Playa Maroma
          • #3 Top resorts Hotel in Playa Maroma
          • #3 Green Hotel in Playa Maroma
          • #3 Luxury Hotel in Playa Maroma
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 99
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Hotels.com, Travelocity, Expedia, Hotwire, Orbitz, TravelUp, HotelsClick, Cancelon, HotelsforEveryone, Evoline ltd, TripOnline SA, HotelQuickly and Priceline so you can book your El Dorado Maroma, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Maroma
          • Also Known As
          • El Dorado Maroma, a Beachfront Resort, By Karisma Hotel Playa Del Carmen ,
          • El Dorado Maroma Hotel ,
          • El Dorado Maroma Resort
          Add Photo Photos
          Traveller (4716)
          Room & Suite (1231)
          Pool & Beach (1190)
          Dining (473)
          Hotel & Grounds (2104)
          Bathroom (91)
          Family and Play Areas (17)
          Business Centre & Event Rooms (6)
          Nearby
          Secrets Maroma Beach Riviera Cancun
          11,564 reviews
          1.88 km away
           
          Catalonia Playa Maroma
          6,950 reviews
          2.04 km away
           
          Kin Sol Soleil
          143 reviews
          2.36 km away
           
          Amarte Hotel
          161 reviews
          1.89 km away
           
          Nearby Restaurants
          Pavo Real by the Sea
          416 reviews
          2.16 km away
          Il Olivo
          113 reviews
          6.02 km away
          hacienda amarte maroma
          26 reviews
          4.47 km away
          Havana Moon
          561 reviews
          5.45 km away
          Nearby Attractions
          Iberostar Golf Club Playa Paraiso
          692 reviews
          4.67 km away
          El Caracol
          27 reviews
          4.07 km away
          Pro Dive Mexico
          685 reviews
          2.18 km away
          Cirque du Soleil Joya
          2,496 reviews
          5.52 km away
          Questions & AnswersAsk a question
          Mousemommy2
          Special Sunscreen? I had read that some resorts in the Riviera Maya require guests to use biodgradable sunscreen. Is this the case at EDM or can we bring any kind of sunscreen from home?
          23 May 2017|
          Answer Show all 7 answers
          Response from triciaruppert | Reviewed this property |
          Any kind... And they also have sunscreen there you can use at their sun stations (30 and 50)
          1
          Vote
          TheRandLGroupLL... R
          What are the reasons for charging $183/person per night for your resort when we booked four nights that only came to a total for us of 460.92? That's at least $1,464 in fees due UP FRONT at the EDM that we could have saved money on. No resort is worth $366/night for resort fees. It ruins a vacation plan in my book!
          21 May 2017|
          Answer Show all 3 answers
          Response from Clem H | Reviewed this property |
          The EDM is all-inclusive with the best service you will ever experience, top notch beach, food like you never tasted before, very well kept resort and a staff the will go the whole nine yards to please you that will make you... More
          0
          Votes
          carmela1968
          This is a question for those from the UK. I'm flying with Thomson I'm going to edm next year. on arrival at the airport was you met by a Thomson rep as it's private transfer or was you met by a member of staff at EDM?
          20 May 2017|
          Answer Show all 2 answers
          Response from templereed |
          Hi there. I am assuming that you have booked a package with Thomson. We have travelled to EDM three over the last 4 years with Thomson and each time a private transfer has been included in the package cost. On arrival (once... More
          1
          Vote
          Room Tips
          "We loved the swim-up room!"
          Read review
          "Stay on lower floors not much of a view but no elevators"
          Read review
          "I loved the Palafitos with a sunset view, but they also have sunrise."
          Read review
          "Don't feel that there are many rooms with a full ocean view....room was fairly quiet."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing