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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,372 Reviews from our TripAdvisor Community

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Showing 10,167: English reviews
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Cumming, Georgia
Reviewed yesterday NEW

Wow!! This resort is awesome. We had such a great time and the hospitality far exceeded our expectations! I hope we are so blessed to be able to return. All the staff were amazing and met our every need. I was sad to leave. But thankful for the opportunity. Our personal concierge Roberto was very helpful and great job by...

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Thank dbland4635
Landstuhl, Germany
Reviewed yesterday NEW

My wife and I had the pleasure of staying at the Secrets Maroma Beach location starting mid April for 5 nights and for the most part this resort exceeded our expectations. First, I need to say that our typical vacation choice rarely includes all-inclusive properties and we generally gravitate to more "off the beaten path" destinations. However, our interest in...

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1Thank dedredneck
Centreville, Virginia
Reviewed yesterday NEWvia mobile

My husband and I just got back from our vacation to Secrets Maroma and we loved it! We have been going to Sandals resorts the last few years, but we decided to switch it up since we had heard so many great things. I was all stressed out about the time share breakfast speech before I got there, but it...

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1Thank LCGMDVA
Manassas, Virginia
Reviewed yesterday NEW

Was very pleased except for the smoking!! Grounds were well kept and very nice, the food was very good and the room and staff were excellent!! Just to much smoking on the property!! Ocean was very nice and we enjoyed it very much and it was maintained very well!! Our parents enjoyed everything about the trip!!

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1Thank cjacques246
Reviewed yesterday NEWvia mobile

From start to finish this holiday was amazing! The staff were so attentive and friendly. The hotel itself was amazing rooms spacious with jacuzzi bath and great views , oh and a lush bed! Cleanliness was top notch too. Lots of entertainment and food choices to suit everyone. The beach was the best I've ever seen the workers work hard...

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Thank Esther L
Reviewed 2 days ago NEW

This resort was gorgeous and amazing. There were plenty of things to do, it was like an adult playground! There was putt-putt, life size chess, horseshoes, ping pong, etc. Food was great, always a good variety. The beach was nice, the resort had hammocks everywhere so you could relax. All the staff was great and friendly. The only reason I...

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3Thank summer k
Rockford, Illinois
Reviewed 2 days ago NEW

I want to start of this review by stating that I do hold this resort to a higher standard , as they are one of the most expensive adults only all inclusive resorts in the Riviera/Cancun area. I will start with the 2 "negative" issues I had with the resort and then end with the remainder of our vacation experience....

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6Thank jeanie51
Philadelphia, Pennsylvania
Reviewed 2 days ago NEW

We stayed at Secrets Maroma the first week of April. We booked and were very happy with the private transportation provided by AMSTAR. Check-In was so fast I didn't have time to catch the name of the driver who took us to the Preferred Club. Our room wasn't ready, so we grabbed some lunch at Oceana. Lunch was good -...

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1Thank LouRod17
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear LouRod17, Thank you for sharing your overview about your stay at Secrets Maroma Beach Riviera Cancun. I'm glad to know you had a luxurious, relaxing vacation in paradise and that you enjoyed our delicious cuisine, your room location, and our staff's service. Attention to detail is something we pride ourselves on and your compliments are the fuel that motivates...

Tulsa, Oklahoma, USA
Reviewed 2 days ago NEW

Immediately upon arriving and after checking in, we were invited to a "welcome breakfast," AKA the part of your trip where they try to sell you a time share. We declined, and they seemed offended. After that, everything was great. The French restaurant was our least favorite, but we loved the Mexican and Italian. Make your hibachi reservation as soon...

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1Thank Elysehab
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Elysehab, I am delighted to know your vacation experience at Secrets Maroma was beyond your expectations, and that you enjoyed our fresh juices and gourmet options at our breakfast buffet, the delicious Mexican cuisine at El Patio restaurant and the endless gourmet treats available throughout our resort. Your feedback plays a key role to improve our service and rest...

Santa Cruz, Bolivia
Reviewed 2 days ago NEW

My wife and I have been going to resorts like this for a better part of 13 years and we had our eye on this place for a while. We finally did it and it did not disappoint. From the beginning to the end, the experience was top notch. They greeting was super awesome, the staff was extremely helpful and...

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2Thank Mikhail V
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Mikhail V, We are thrilled to know you had a chance to join us at our paradise Secrets Maroma Beach and that your experience was full of bliss, relaxation, and indulgence. Also that you felt like a kid at our foam party and enjoyed our gourmet restaurants and service. I will be sharing your compliments with our team who...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Free Internet
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $551 - $1,659 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Booking.com, Travelocity, Hotels.com, Hotwire, HotelsClick, TripOnline SA, getaroom.com and HotelQuickly so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Romantic Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
1,172 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We really enjoyed the swim out room because I could sit at the pool until my husband woke up.”
jeanie51, 21 Apr 2017 | Read review
“My only ding is the VIP sell that goes at the beginning. But again.. a quick no for us will get you moved past it and on to the fun:) ”
MikhailV953, 21 Apr 2017 | Read review
“Ask for a building closest to the beach”
BrianW715, 21 Apr 2017 | Read review
“3rd floor is best for us, nice breeze and you can see the ocean the best.”
  • Honeymoon Suite
  • View from Building 25 (Preferred Club) 3rd floor
mafa02, 19 Apr 2017 | Read review
“Sit backs& enjoy it... it's flawless”
mercy0119, 19 Apr 2017 | Read review
5 of 5