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Secrets Maroma Beach Riviera Cancun

Travellers' Choice award winner
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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,008 Reviews from our TripAdvisor Community

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Showing 9,852: English reviews
Vienna, Austria
Reviewed yesterday NEW

Great rooms, good food and excellent service. We spent time their for a business meeting. It is a great venue with good food and everything necessary for our job purpose, but also for some fun... If I get a chance I come back only for pleasure.

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Helpful?
Thank loisalausa
Clarksboro
Reviewed yesterday NEW

Resort was beautiful. Excellent food. Excellent staff. The only problem was telling us the time share presentation that they said was not a time share. Instead of giving you a brochure with the bottom line prices and options. They kept sending over different people writing and crossing out options on a pad. We just got up and left.

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1Thank Trefor52
Beachwood, Ohio
Reviewed yesterday NEW

Secrets Resorts has never disappointed. This was our third visit to one of their locations, and the best to date. Rooms, pool, beach, activities, food and nightlife---all 'excellente'! The staff couldn't have been nicer or more accommodating, especially Monica who always went out of her way to treat us royally! Highly recommend this resort.

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Helpful?
Thank abp164
Mount Zion, Illinois
Reviewed 2 days ago NEW

Everything was great! The beach, the pool, room, food and service! The pool was warm but the swim out pool was a little chilly. Would be nice if this was warmed up too. The food options are really good and the variety of events. All the staff was always super friendly.

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Helpful?
1Thank meyenl1
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear meyenl1, Thank you for your kind comments following up your recent stay at Secrets Maroma Beach Riviera Cancun. It's our most pleasure to learn that your stay was a wonderful one while you were impressed with our service and facilities. We appreciate your gracious comments as it shows our consistency in maintain the Secrets Resorts brand standards. Rest assured...

Lockport, NY
Reviewed 2 days ago NEW

My husband and I have been to Secrets Maroma Beach three times. This last time we came with another couple and enjoyed it just as well as the first two times. The service here is second to none. We find the people to be kind and friendly and will do anything for you if they can, and always with a...

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Helpful?
1Thank xcoach
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear xcoach, Thank you so very much for sharing your experience at Secrets Maroma Beach Riviera Cancun with our fellow travelers as we value and appreciate all feedback we receive here on Tripadvisor. We are very happy to know that as a loyal guest we managed to exceed your expectations again and that you appreciated the hospitality of our team,...

Lake Worth, Texas
Reviewed 2 days ago NEW

This property was very relaxing and the grounds, property and beaches are extremely well maintained and beautiful. The staff was experienced and polite. The rooms are spacious and comfortable. The food is amazing!!

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Helpful?
1Thank Fjp319
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear Fjp319, We appreciate the time that you have invested in writing an overview of your stay at Secrets Maroma Beach Riviera Cancun. We are very happy to know you had an unforgettable experience, that you were impressed with the beauty of our beach, immaculate grounds, spacious suites, gourmet food and the outstanding service of our staff. Rest assured we...

Colorado Springs, Colorado
Reviewed 2 days ago NEW

Secrets Maroma Cancun stands out in so many ways. The moment you walk in, the aromas, sounds, sights, grounds and staff encompass you. The attention to detail to allow you to appreciate your time at the resort is of the golden rule. The staff takes your luggage for you to your room with a personal concierge each day. The rooms...

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Helpful?
1Thank LOPPLS
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear LOPPLS, Thank you for sharing your detailed review of your recent stay at Secrets Maroma Beach Riviera Cancun. We are thrilled to know how highly you valued your experience with us, and that you were impressed with all the services we proudly offer our guests. We are convinced that our family members are people with real dedication to deliver...

New York City, New York
Reviewed 2 days ago NEW

This was a special birthday surprise for my wife's twin brothers. Their wives didn't tell them the location until they reach the airport. One traveling from LA the other NJ.They weren't aware that my wife and I will be there. Unlimited and the hotel staff make it a couples paradise. Happy birthday banner on the doors, champage in the rooms...

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1Thank M3192SMcarls
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear M3192SMcarls, Thank you for choosing the hospitality of Secrets Maroma Beach Riviera Cancun to celebrate your birthday, and for taking the time to write a review about your recent experience. It is truly a pleasure to read that you have enjoyed your stay with us, that the little details, decorations, and the attention of our team created memorable experiences...

Middleton, Wisconsin
Reviewed 2 days ago NEW

A group of 12 friends descended upon Secrets Maroma for a 5 day getaway. We could not have been happier with the accommodations at Secrets. The staff was amazing, food was good, entertainment was better that we all expected.

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Helpful?
1Thank pulvey
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear pulvey, Thank you for sharing your overview of your recent stay at Secrets Maroma Beach Rivier Cancun with the Tripadvisor community. We are pleased to know your friends' getaway was more than you hoped for, that you particularly loved our delicious food, entertainment activities and the personalized service of our staff. Our team takes pride in ensuring our beloved...

Soham, United Kingdom
Reviewed 2 days ago NEW

One of the best holidays we have ever had the food was first class and the staff could not be faulted genuinely friendly and efficient. The beach was clean white sand the layout of the grounds were ideal just a great resort.

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1Thank colin s
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear colin s, We appreciate the time invested to share your valuable review of your stay at Secrets Maroma Beach Riviera Cancun. We are so happy to know our staff took care of you and that you enjoyed your stay with us. It is our intention to exceed our guests' expectations. We have shared your comments with the entire team...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $572 - $1,547 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Travelocity and Booking.com so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Romantic Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
1,044 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice room. Only complaint was hair dryer cord was very short.”
 of 5 bubbles Trefor52, 18 Feb 2017 | Read review
“Swim out room was probably worth it. ”
 of 5 bubbles pulvey, 17 Feb 2017 | Read review
“They offer swim up suites, which we stayed in. They were lovely and so unique!”
 of 5 bubbles bakerjacque, 15 Feb 2017 | Read review
“4th floor rooms have a great view. Almost all have are ocean views. We paid for the VIP and found it useful”
 of 5 bubbles RAC917, 14 Feb 2017 | Read review
“didn't care for ocean view, (been there done that) loved the swim-up, discreet”
 of 5 bubbles 71jimn, 14 Feb 2017 | Read review
5 of 5