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Secrets Maroma Beach Riviera Cancun

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Carretera Federal 307, Chetumal-Cancun Km. 306.5, Playa Maroma, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Expedia.com
USD 952
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Free cancellation until 15/03/22
Hotels.com
USD 952
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Free cancellation until 15/03/22
Trip.com
USD 555
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Free cancellation until 14/03/22
Booking.comUSD 952
Priceline
ZenHotels.com
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (17503)
360
Panoramas (5)
Pool & Beach (4782)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 8 hotels in Playa Maroma
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
GreenLeaders Silver level
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Airport transportation
Valet parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Bathrobes
Air conditioning
Private beach
Housekeeping
Interconnected rooms available
Minibar
Flatscreen TV
Private balcony
Room service
Safe
Seating area
VIP room facilities
Iron
Laptop safe
Wake-up service / alarm clock
Refrigerator
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Ocean View
Languages Spoken
English, Spanish
18457Reviews2391Q+A100Room tips
Traveller rating
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Popular mentions
Candy G wrote a review Yesterday
Charlottesville, Virginia1 contribution
The food is fantastic, as is all of the food at the resort. The staff ,especially Luis and Ferdinand, are amazing. They made us feel at home!! They were busy when we were there, but, they treated us like we were the only people there. My favorite restaurant at the resort, by far!
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Date of stay: October 2021Trip type: Travelled as a couple
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abnuzz wrote a review Yesterday
1 contribution
This resort was so amazing - I had no idea such wonderful places existed that could be affordable for the average American. We were so pleased with the resort, the employees and the treatment we received. We felt like royalty at this resort.
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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shayaka1908 wrote a review Yesterday
1 contribution
Great resort. The staff was awesome and made my trip truly a vacation. Covid guidelines strictly followed by all staff. Cleanliness of room and property was impeccable. The resort staff works hard to ensure you have an enjoyable time. Entertainment was great
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Review collected in partnership with this hotel
Date of stay: October 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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gregoryleew wrote a review 14 Oct
Waterford2 contributions
Very nice room and facilities; however, service at the beach was very sporadic and our concierge was rarely at his desk to assist. The meals during the shows were amazing, but pretty standard otherwise. Overall the resort was very well kept and gardens beautiful.
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Review collected in partnership with this hotel
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Jorge Monje, Director General at Secrets Maroma Beach Riviera Cancun
Responded yesterday
Dear Gregoryleew, Greeting from all of us at Secrets Maroma, many thanks for your kind comments and feedback, really sorry we have not been able to fully meet your expectations, your comments are very valuable and we have already shared with our teams. I can assure you we strive everyday for the best service and hospitality experience, knowing we have let you down makes me very sad, on behalf of our whole team accept a sincere apology for any inconvenience caused and a heartfelt thank you for your your visit, really appreciated. With kindness and gratitude, Jorge Monje - General Manager
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Angel Almanza wrote a review 14 Oct
27 contributions7 helpful votes
We stayed in Secrets Maroma last week, we were celebrating my birthday and the first thing I must say is thank you for made it so special Mr. Cesar Montoya, thank you so much for taking such a good care of us, you are the best! The place is modern and spotless, they perfectly balance luxury, comfort and service, the staff is attentive and so welcoming, they are always trying to make you feel at home. Our room was gorgeous, spacious and so comfortable, the view from our balcony was impressive. Food was the best at the preferred beach club, and drinks at the pool bar. My recommendation pay extra for the preferred club access, worth it! Special shout out to Julieta, Yanin, Roberto our personal concierge, Itzel, Andres and Carlos at the preferred beach club, Daniel bellboy, Bramdon beach concierge who decorated our cabana with balloons and surprised me with a birthday cake!, Gaspar and Claudia our beach waiters were awesome. We will definitely come back!
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Date of stay: October 2021Trip type: Travelled as a couple
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Response from Jorge Monje, Director General at Secrets Maroma Beach Riviera Cancun
Responded yesterday
Dear Angel Almanza, We are all looking forward to welcoming you back home, very happy to read you have had a wonderful birthday celebration and have enjoyed your vacation at Secrets Maroma. Wow, Cesar, Julieta, Yanin, Roberto the whole team will be incredibly motivated and all smiles with your comments, thanks a lot for thinking of them, they all deserve your compliments and recognition, beautiful ambassadors to Secrets Maroma. On their behalf, on behalf of our whole team a big, big thank you for your visit, we are all at your service and happy to be of any assistance. Till we meet again, please receive our gratitude and friendship, have a beautiful day. Jorge Monje - General Manager
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PRICE RANGE
USD 321 - USD 743 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
secrets maroma beach riviera cancun hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Maroma
NUMBER OF ROOMS
412
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Frequently Asked Questions about Secrets Maroma Beach Riviera Cancun
Which popular attractions are close to Secrets Maroma Beach Riviera Cancun?
Nearby attractions include Cirque du Soleil Joyà (3.7 km), Jungala Aqua Experience (4.0 km), and Aqua Nick (7.5 km).
What are some of the property amenities at Secrets Maroma Beach Riviera Cancun?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Secrets Maroma Beach Riviera Cancun?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Secrets Maroma Beach Riviera Cancun?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Secrets Maroma Beach Riviera Cancun?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Secrets Maroma Beach Riviera Cancun?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and Il Olivo.
Are there opportunities to exercise at Secrets Maroma Beach Riviera Cancun?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Secrets Maroma Beach Riviera Cancun have an airport shuttle?
Yes, Secrets Maroma Beach Riviera Cancun offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Secrets Maroma Beach Riviera Cancun located near the city centre?
Yes, it is 0.4 km away from the centre of Playa Maroma.
Are any cleaning services offered at Secrets Maroma Beach Riviera Cancun?
Yes, dry cleaning and laundry service are offered to guests.
Does Secrets Maroma Beach Riviera Cancun offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.