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Secrets Maroma Beach Riviera Cancun

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Secrets Maroma Beach Riviera Cancun
Secrets Maroma Beach Riviera Cancun
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11,244 Reviews from our TripAdvisor Community

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Showing 10,053: English reviews
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Worcester, Massachusetts
Reviewed yesterday NEW

This resort rated the highest possible, not only because it was visually stunning, impeccably landscaped, meticulously clean, with amazing food and top-shelf alcohol, but because the service and attention to every detail was done by the most amazing staff we have ever had anywhere......they were simply phenomenal! A huge shoutout to Emanuel of the Entertainment Team, Daniel the Bellman, Naty...

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3Thank Christina P
Park City, Utah
Reviewed yesterday NEW

Highly recommended place to stay. The beach is perfect. The staff is amazing. Yes -you get great drinks and yes good food is included. I was skeptical- but no more. Looking forward to going back one day.

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3Thank 569guy
Oakland, Tennessee
Reviewed yesterday NEW

This was our 13th all inclusive resort, and our favorite!!! It is the perfect size, no long halls to the restaurants. The grounds are beautiful and liked they have signs to identify the plants. The little animals are cute to see if you're lucky. Our room was perfect. Housekeeping seemed to be like magic elves, always spotless, and fast. We...

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4Thank Deborah D
Orion, Illinois
Reviewed yesterday NEW

My wife and I still talk about the wonderful experience we had. We loved every minute. The room was very nice and more than we expected. The staff was always concerned about how we were and if we needed anything. The food and service was great. You gave us an truly great vacation.

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4Thank louiej925
Chicago, Illinois
Reviewed yesterday NEW

Had a great time at Secrets Maroma. Relaxing getaway for my wife and I. One of the bests beaches we have stayed at. Upgraded to ocean front swim out room, amazing room!! Only downside to swimout room this time of year was pool was cold. Friendly and helpful staff, excellent drink and food service on the beach.

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4Thank 418beachgoer
Bath, United Kingdom
Reviewed 2 days ago NEW

Wonderful hotel, staff, food, spa, the only downside was the hard sell for time share which takes almost 2 1/2 hours ! They would not take NO for an answer & it made me feel uncomfortable. Other than that I can't not fault the staff at all there were all genuine friendly & happy staff.

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4Thank janjoyce2016
Toms River, New Jersey
Reviewed 2 days ago NEW

We just returned from a week - and were so sad we didn't have a few more days. From the moment we checked in, we were pampered and well taken care of. Carlos checked us in, made sure we didn't have any questions, and made reservations for us at Himitsu (be sure to do so early in the week, it...

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5Thank christybarber
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear christybarber, Thank you for sharing your review about your stay at our resort Secrets Maroma Beach Riviera Cancun. We are so glad to know you had a wonderful vacation and that we are now your favorite all-inclusive. Also we are happy to note you enjoyed our restaurants, smoothie bar, poolside and the service of our team. Rest assured we...

Atlanta, Georgia
Reviewed 2 days ago NEW

Let me start off by saying that I'm a frequent traveler to high-end beach resorts (Aruba, DR, Hawaii, Mexico, etc) and have been in this part of Mexico 6 times - however this was my first stay at this resort. There are a lot of great things to say about this resort (which I will in a moment), however for...

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4Thank rocknmel
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear rocknmel, We appreciate the time spent in sharing your overview about your stay experience at our resort. We are delighted to know you enjoyed our food, grounds, entertainment activities and the service of our staff. On the other hand, we apologize for not being able to exceed your expectations with our music in areas and top shelf liquors. It...

New York City, New York
Reviewed 2 days ago NEW

My wife and I just returned from our fourth visit in six years (visited two other Secrets Resorts). Secrets Maroma Beach continues to be a fantastic resort. Every staff member is courteous, kind and helpful. They go out of there way to make your stay the best it can be. Our room in Building 16, second floor was excellent. Very...

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3Thank nycnative1919
Austin, Texas
Reviewed 2 days ago NEW

Everything about our stay was perfect from start to finish. Service, food, drinks, and ambiance were all amazing. I would recomend anyone to stay here! We definitely didnt want to leave and will be returning later this year.

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2Thank ahernandez1231

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $522 - $1,627 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
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Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 Romantic Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 On the Beach Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#3 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
1,115 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Like being on the 3rd floor, great views.”
 of 5 bubbles 78deborahd, 28 Mar 2017 | Read review
“Our room was lovely especially with the sea view.”
 of 5 bubbles janjoyce2016, 27 Mar 2017 | Read review
“Loved our ocean view”
 of 5 bubbles christybarber, 27 Mar 2017 | Read review
“If you pay a premium for a "partial ocean view", call to make sure that's what you're going to get!”
 of 5 bubbles rocknmel, 27 Mar 2017 | Read review
“If you like an ocean view ask for top floor”
 of 5 bubbles scuba2959, 26 Mar 2017 | Read review
5 of 5