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Secrets Maroma Beach Riviera Cancun

Travellers' Choice award winner
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Secrets Maroma Beach Riviera Cancun
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11,560 Reviews from our TripAdvisor Community

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Showing 10,338: English reviews
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Reviewed today NEW

We loved everything about this resort. The food was great and the people are always willing to help make your stay perfect. Entertainment was also very enjoyable. There are plenty of places to go to be alone but there are also place to be if you want to talk to others.

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Thank amybE1197QE
Reviewed yesterday NEW

Our stay at the secrets maroma resort was such a great experience that we can't wait to go back. The staff was extremely helpful and friendly during our entire stay. The food and drinks were also great!

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Thank stephengJ7654VL
Charleston, South Carolina
Reviewed yesterday NEWvia mobile

We came to Secrets with high expectations after reading all of the 5 star reviews. We thoroughly enjoyed all of the entertainment activities offered, easy access to the beach, room amenities, and housekeeping service. However, the overall food and service experience could be improved. The breakfast buffet at the World Cafe each morning, and dinner at Portofino were delicious and...

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Thank alyant12
Jefferson, Georgia
Reviewed yesterday NEW

Can't imagine anywhere could be any better. Everything is done to perfection. Will be back next year for 3rd year straight. Book a private transport to and from resort. Take first flight out and be sitting on the beach by noon.

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Thank Casey M
Downingtown, Pennsylvania
Reviewed yesterday NEW

My husband and I had a wonderful time at Secrets Maroma Beach. We had a swim out room, which we greatly enjoyed and recommend Building 25 as it is closed to the preferred club and the beach. We also recommend renting the beach cabanas 1-2 days as there is nothing better than sipping a cold drink with an ocean breeze...

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3Thank KBB_10
Reviewed yesterday NEW

We just returned from our honeymoon at Secrets Maroma and only have amazing things to say. Over the last five years we have stayed at several resorts along the Riviera Maya and Secrets Maroma is our favorite! We booked a preferred club swim out suite and were very happy with this decision. The swim out suites are very relaxing if...

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3Thank RKtravel1
Reviewed yesterday NEW

Great entertainment and fun resort staff differentiated my stay! The daily activities offered such a short beach volleyball ping pong putt putt etc engaged all the guests and made it easy to meet people and have fun! They also offered evening entertainment that was really Unique such as a rock band concert, casino night and water aerobics dancing shows!

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1Thank TheHefe
Wisconsin
Reviewed yesterday NEW

My wife and I stayed here for about 24 hours as we tacked on a day to our vacation after staying at another AmResort (Breathless Cancun - read other review) the 4 days prior. I'm late 30's and have been lucky enough to have this be the 8th all-inclusive resort I've been to in Mexico/the Caribbean. First off, when I...

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3Thank dave_cwiklinski
Davison, Michigan
Reviewed yesterday NEW

I absolutely loved this resort, but it was the staff that MADE the stay! They are incredible and are more than happy to accommodate any need. We hung out at the swim up bar a lot and Germias, Manuel and Andres did an excellent job!

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1Thank rhylang
South Orange, New Jersey
Reviewed 2 days ago NEW

My husband and I stayed at Secrets Maroma for an extended weekend. The service was top notch - everyone so friendly and helpful. The food was delicious - especially the buffet restaurant below the lobby. We looked forward to breakfast every morning with the freshest fruit, juices, omelettes and Mexican specialities. It was so relaxing to sit on the veranda...

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2Thank SKBRIGGS1
E-Concierge S, Social Media Coordinator at Secrets Maroma Beach Riviera Cancun, responded to this review

Dear SKBRIGGS1, On behalf of the entire team at Secrets Maroma we want to thank you for taking the time to post your comments on the Tripadvisor website. We are delighted to read that our staff took care of you and that you enjoyed our fresh juices, coffee, breathtaking beach and grounds. We look forward welcoming you back soon! Sincerely...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Spa
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Secrets Maroma Beach Riviera Cancun is tucked away on secluded Maroma Beach, voted the World's Best Beach by the Travel Channel four years in a row. This unlimited-luxury heaven provides opulence to the most discerning traveler with a pure white sand beach, stunning ocean views stretching as far as the eye can see, elegant suites providing 24-hour room service, daily refreshed mini-bars and several of them with swim-out access to twelve smaller pools plus a shimmering infinity pool, gourmet dining options and chic lounges. ... more   less 

Additional Information about Secrets Maroma Beach Riviera Cancun

Address: Carretera Federal Cancun - Puerto Juarez | Km 306.5 S/N Punta Maroma, Playa Maroma, Playa del Carmen CP 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Maroma
Price Range: $534 - $1,405 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Secrets Maroma Beach Riviera Cancun 5*
Number of rooms: 412
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, BookIt.com, Orbitz, Hotels.com, Hotwire, Cancelon, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Secrets Maroma Beach Riviera Cancun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Secrets Maroma Beach Riviera Cancun Hotel Playa Del Carmen
Hotel Style:
#2 On the Beach Hotel in Playa Maroma
#2 Luxury Hotel in Playa Maroma
#2 Spa Hotel in Playa Maroma
#2 Romantic Hotel in Playa Maroma
#2 Top resorts Hotel in Playa Maroma
#4 Green Hotel in Playa Maroma
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Maroma Beach Riviera Cancun staff and other travellers.
1,226 questions
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Questions? Get answers from Secrets Maroma Beach Riviera Cancun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor!”
caseym710, 24 May 2017 | Read review
“Preferred club; swim out if you want to chill by pool but all rooms nice. Building 25 was great.”
KBB_10, 24 May 2017 | Read review
“If you are trying to decide on purchasing the Preferred Club package, we would recommend it!”
RKtravel1, 24 May 2017 | Read review
“If you can, opt for a partial/full ocean view room.”
dave_cwiklinski, 24 May 2017 | Read review
“Building 17 is ocean front and if you stay on the first floor, you have your own private swim up suite.”
SKBRIGGS1, 23 May 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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