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Holiday Inn Express & Suites- Sulphur (Lake Charles)

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Holiday Inn Express & Suites- Sulphur (Lake Charles)
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83 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Start your review of Holiday Inn Express & Suites- Sulphur (Lake Charles)
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Reviewed 2 weeks ago

Check-in was a breeze. As an Elite IHG member was reconized, and offered bonus points. Room was nice, clean, and quiet, even though I was close to the interstate. This mornings breakfast was a feast. Eggs, biscuits, fresh fruit, just to name a few. I would stay here again

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Helpful?
Thank tunamate
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you so much for the great review! We're glad that you enjoyed breakfast and our staff. They do tend to make check-in a breeze! Come back and see us the next time you are in the area. We'd love to have you back!

Reviewed 2 weeks ago

The was the noisiest hotel we stayed in during our four week travels. I will never stay here again. The intense truck traffic on I-10 was very audible in the room, as was the person in the room next door who talked on his cell phone with his wife in Mumbai for at least an hour. This hotel does not...

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Helpful?
Thank cwt2015
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We're sorry you had issues with your room during your stay with us. We always try and accommodate our guests when they have any sort of problem, whether it be noise levels or anything else. We are always happy to change your rooms if others are available, though we understand that is not always something you want to do late...

College Station, Texas
Reviewed 2 weeks ago via mobile

My wife's family lives in the Lake Charles/Sulphur area. When we travel, we stay at a variety of hotels. But in Sulphur, the Holiday Inn Express & Suites is the ONLY place we stay! We love the friendly staff and service. Jutta (pronounced Utah) is awesome! She provides fresh breakfast with a smile. She is very attentive and remembers just...

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Helpful?
Thank David A
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Thank you for the kind words. Jutta always puts a smile on our face, as well, and we are lucky to have her. We appreciate your loyalty and we'll be sure to pass on your review to Jutta. We look forward to seeing you on your next visit to the area!

Baytown, Texas
Reviewed 5 December 2016

Arrived very late, as Mr John was prepairing breakfast, after an all night drive. Mr John changed our room away from traffic noise, and offered us breakfast. The following morning Roxanne kindly allowed us a late checkout. Clean room, safe area and friendly employees.

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Helpful?
Thank TXYaYa1
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

So glad that we were able to accommodate you all! We know that it can be hard when you are on the road for a while and don't get in until late. Thank you for recognizing our team and all of the hard work they put in! They do a lot to make sure all of our guests feel welcome,...

Sherwood, Arkansas
Reviewed 30 November 2016

I was traveling from Florida to Texas, the Friday after Thanksgiving and had no reservations or plan as to where I was going to spend the night. I was happy to come across this Holiday Inn Express when it was time for me to get off the road! Very convenient place, right off I-10, but a bit noisy due to...

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Helpful?
Thank Walklady
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

That's quite a trip and we're happy you were able to find us and take a much needed break. Sorry about the highway noise. While noise levels aren't usually an issue in our rooms, the next time you are staying with us let the front desk know and we have several options available to help remedy that situation. We're also...

Reviewed 21 September 2016 via mobile

I've stayed at this HIEx multiple times on business trips in the past and never been disappointed. My most recent visit was no exception. For a reasonable price I have always gotten solid basics. Good bathroom with a large countertop, nice shower (with that great HIEx shower head and curved shower rod), and decent toiletries. Everything is clean and neat,...

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Helpful?
Thank J S
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We are grateful to have hosted so many successful stays for you! We love our repeat guests and are always thrilled when someone takes the time out of their day to brag on us a bit. We are going to pass on your kind words to the rest of our staff, and we hope that as long as you need...

Texas
Reviewed 24 August 2016

Our room was not very clean. Sheets seemed like they had been on the bed for a long time. There was hair in the bathroom tub and on the bathroom floor. The staff greeted us nicely. Breakfast was not impressive, but free.

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Helpful?
Thank TexasBeachgoer1
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We're very sorry that your stay with us was anything less than excellent. We do our best to make sure that everything is perfect for our guests. Unfortunately, mistakes do occur, and for that we apologize. Please know that all of your issues will be addressed with housekeeping, so that they don't happen again. We hope you'll give us the...

Houston, Texas
Reviewed 11 August 2016

This place is like an elephant, they never forget you. This is a good thing. It's been several months since we have been here and they remembered us. They never forget to take care of the guests. Everyone and their needs are special. From the moment you walk in until you leave it is a pleasent stay. Kathy, Jutta, Ms....

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Helpful?
Thank Kay J
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

It's always a pleasure having you stay with us. We all appreciate your kind words and company, and look forward to your next visit. I'll definitely be passing on your kind words to the others. Thank you again. --Taylor

Reviewed 19 July 2016 via mobile

Faculty always very nice and helpful. They take care of any needs that you may have. I have stayed here 2 nights a week for 6 months and always take care of me in any way that i need. By far the best hotel i have stayed at. A home away from home

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Helpful?
Thank clabro
Justin F, Owner at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

Pride, is what we are all feeling reading your review. We really appreciate you sharing such wonderful feedback. Thank you for this and we hope to see you again soon.

Needville, Texas
Reviewed 17 July 2016

This has been such a wonderful stay that I am taking the time to write a thank you letter and to the management and staff of the Holiday Inn Express, located at 102 Mallard Street, Sulphur, Louisiana. We have been here five nights and without exception this has been the nicest stay with the kindest, and most friendly personnel in...

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Helpful?
Thank rldraginis
TaylorAGM, Manager at Holiday Inn Express & Suites- Sulphur (Lake Charles), responded to this review

We can't thank you enough for your kind words. Roxanne thanks you too. We spend a lot of time making sure all of our staff delivers the highest quality of service, and it's great for us to be recognized like this by our guests. We have posted your letter where all of our staff can see, so that it can...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express & Suites Sulphur, Louisiana. Our hotel is located in the heart of Sulphur Industries short distances from Conoco, Citgo, PPG, Westlake Polymers, Sasol, Westlake Petro, Basell and Turner Industries. For the playful at heart we are minutes away from area Casinos - Isle of Capri, L'Auberge du Lac Casino and Golden Nugget Lake Charles. The horserace enthusiast will enjoy a day at Delta Down Horseracing and Casino. The Holiday Inn Express & Suites is also in the heart of Louisiana Hunting and Fishing. Enjoy a round of golf at Graywood Plantations Golf Course, National Golf Course, Frasch Park, Mallard Cove. Our hotel is also conveniently located near McNeese State University. Our dedicated and friendly staff is here to make your visit to the Sulphur - Lake Charles area 'Your Home Away From Home!' We would like to host your next Corporate Meeting or Training Event in our versatile conference / meeting space up to 150 ppl. ... more   less 

Additional Information about Holiday Inn Express & Suites- Sulphur (Lake Charles)

Address: 102 Mallard Street, Sulphur, LA 70665
Region: United States > Louisiana > Sulphur
Price Range: $196 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites- Sulphur (Lake Charles) 2.5*
Number of rooms: 84
Reservation Options:
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Questions & Answers

Questions? Get answers from Holiday Inn Express & Suites- Sulphur (Lake Charles) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room at another hotel”
 of 5 bubbles cwt2015, 5 Feb 2017 | Read review
“In back is slightly quieter, only because of Cracker Barrel restaurant in front.”
 of 5 bubbles TXYaYa1, 4 Dec 2016 | Read review
“The suite is very spacious and much worth any upgrade cost.”
 of 5 bubbles rldraginis, 17 Jul 2016 | Read review
“Try to get it on the side away from the highway, it can be a bit noisy.”
 of 5 bubbles 954tiffanyb, 12 Jul 2016 | Read review
“Position yourself as far distant as possible from the adjacent I-10, if you are a light sleeper.”
 of 5 bubbles msreduch, 15 May 2016 | Read review
5 of 5