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All reviewsstandard courtyardwaffle houseshreveport airportindoor poolother hotelsroom was cleanmexican restaurantroom ratepleasant stayconvenient locationstay there againstaff was friendlyeasy accesslobbyihopinterstatebackside
The woman tending the Bistro was on her phone and very loud for the entire time I was in the lobby. 5:45 - until I left at 8:45. May still be on for all I know. She did this both nights. Unbelievable. One person can...More
Thank Lance R
Response from Mark W, General Manager at Courtyard Shreveport AirportResponded 26 October 2017
I sincerely apologize for our team member behaving in this manner. This is not our property's standard and this will be handled accordingly. I am sorry you had to experience this but appreciate you letting me know so it will end.
After a very unpleasant night at another local hotel and three (3) flight delays that caused me to stay another (unplanned) night in Shreveport for my business trip, I ended up booking a room here. It was as if I stepped out of darkness and...More
Thank Tamara G
Response from Lawanda T, Assistant Manager at Courtyard Shreveport AirportResponded 8 October 2017
Thank you for your feed back. I"m pleased to know that we met your expectations. We're looking forward to your next visit.
Perfect spot for a quick work trip. Normal accommodations, nice little bar and decent breakfast. Proximity to airport is ideal and plenty of casinos nearby if that is your thing. All in all for the area it works well and the rates are very reasonable.
Response from Mark W, General Manager at Courtyard Shreveport AirportResponded 7 October 2017
Thank you for your survey! I agree that we are the perfect spot for work trips and close to leisure activities. We look forward to seeing you again!
We spent one night at the Courtyard Shreveport airport hotel. We made our reservations based upon price and location. The hotel dose not offer complimentary continental breakfast which was our major draw back. The only other issue was the room slightly smelled of cigarette smoke...More
Management response:Responded 23 August 2017
Thank you for your review! We are very convenient to the Shreveport Regional Airport and offer a great value. Next time I ask you to give the Bistro a try for breakfast. While it is not complimentary, it is much better quality than what...More
Booked one night here as we had to be at airport at 0500. It's great for a ONE night stay. The rooms are alittle run down and need some TLC. The staff, lady running the Bistro at night and the housekeepers are SUPER FRIENDLY. The...More
Management response:Responded 22 August 2017
We sincerely thank you for your feedback and hopefully we will have the pleasure of accommodating you again in the near future.
Assisstant General Manager