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Holiday Inn Express Hotel & Suites Shreveport West

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Holiday Inn Express Hotel & Suites Shreveport West
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114 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Reviewed 2 weeks ago via mobile

I came at the hotel around 11 PM. I wasn't expecting it to be quiet because it was a Saturday night. I didn't stay that long in the hotel, because the majority of the night I was at the casinos. The customer service was good. The smell of weed lingered from the elevator to the 4th floor( which I was...

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Helpful?
Thank M'sha J
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for staying and providing some feedback. Please come back next time your in the area.

Tampa, Florida
Reviewed 3 weeks ago

I got in late and only stayed one night, but the stay was good. The room, bathroom, and bed were clean. I slept fine and had no problems. This hotel is located close to the airport and interstate. I'd stay again next time I'm in Shreveport.

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Helpful?
Thank gatorhoosier
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Moncton, Canada
Reviewed 19 October 2016

After leaving New Orleans in the morning we developed mechanical problems with our rental car. But because of recent flooding there were no cars available along our route to Dallas so we had to get the Shreveport airport to exchange it for another vehicle. Thank goodness this hotel was close to the airport. We are spire members and usually (well...

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Helpful?
Thank kitten50
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for providing some feedback. We try out best to make this a great hotel our guest love. Please come back next time your in the area.

Reviewed 13 October 2016

The hotel was clean and had an in room fridge and microwave. The staff was super friendly and made me feel comfortable and welcome. The bed was comfortable after a long drive from Kansas. And the hot breakfast was better than any hotel breakfast I have ever had. I recommend this hotel for anyone passing through, whether it be a...

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Helpful?
Thank Stephanie A
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you so much for staying and taking the time to give some feedback. Please come back and stay next time your in town.

Reviewed 9 October 2016 via mobile

I was able to make specific request on my room when I made my reservation online. The staff was nice, bed very comfortable, pillows were full size, room cold, variety of breakfast, low rate, personal keurig in room and quiet hotel. No complaints. I will definitely be returning.

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Helpful?
Thank Brittney P
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for taking the time and giving some feedback about your stay. We strive to make this a great hotel our guest love. Please come back and stay next time your in the area.

Sugar Hill
Reviewed 8 October 2016 via mobile

Our entire family stayed here for a funeral. The hotel is great,comfortable and has excellent customer service. At first glance the breakfast selection was impressive until you taste it. It's all cold or Luke warm and there is no microwave to heat it up. The second day we took it back to our room to microwave it. I can't figure...

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Thank Phillip S
Broussard, Louisiana
Reviewed 28 September 2016 via mobile

We booked this hotel since it was close to the Shreveport municipal auditorium. Was very surprised with it being so close to a train track that we never heard the train. Has a parking garage for additional parking which made it nice. My only complaint would be that the bathroom was extremely small compared to other Holiday Inns that we...

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Thank J8428EUjasonc
Reviewed 26 September 2016 via mobile

As others have notdd this hotel has seen better days. Definitely needs to be updated. Carpeting in the halls was showing its age Staff was nice. Computer was down to make receipts. Not sure if it also was okd.

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Helpful?
Thank Kevin7088
Michauchard, Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Thank you for your feedback regarding your recent visit to our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to exceed your expectations.

Kissimmee, Florida
Reviewed 19 September 2016

My husband and I stayed one night during a trip and found the staff to be very accommodating. We checked into the hotel in the middle of the night, but the staff was great! The hotel, however, wasn't well kept and it had a very muggy smell. Overall the place needs to be renovated badly.

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Helpful?
Thank Stephanie R
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Dear Stephanie R, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. It is good to read that you were satisfied with the customer service received from our hotel staff. On the other hand, I apologize for the disappointments you had with the overall look of the property. The cleanliness of our rooms and...

New Orleans, Louisiana
Reviewed 11 September 2016 via mobile

The staff at this IHG hotel was 100% AMAZING!! They were super accommodating and friendly. I would love to see them at any hotel I stay in. We travel quite a bit. Our only problem was that the hotel simply needs a complete renovation. Upon entering the front door, you encountered a downpour of water from the ceiling and it...

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Helpful?
Thank Marcia J
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Shreveport West, responded to this review

Dear Marcia J, Thank you for staying with us and for leaving a review. I am delighted that you found our staff very commendable. It is always hugely motivating on our end to receive commendable feedback from our valued guests like you and we are looking forward to seeing you again soon. However, it is indeed regrettable that your stay...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Breakfast
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites Shreveport - Airport, conveniently located close to Shreveport Municipal Airport Louisiana's third largest city, Shreveport, sits near the borders of Texas and Arkansas. With the Shreveport Municipal Airport (SHV) located a mile from our door, you will find that getting to and from our Shreveport hotel is easy. Many of Shreveport's major businesses and tourist attractions are just a few miles away. Within six miles of our Shreveport accommodations are General Motors and the Frymaster Corporation. Locally owned and operated out of Shreveport, Frymaster has become a nationwide supplier of deep fryers. Cellxion's corporate headquarters are just 15 minutes away.Shreveport features a wealth of nightlife and entertainment. Our Shreveport hotel is within 10 miles of several casinos, including Boomtown Casino and Sam's Town Casino. Harrah's Louisiana Downs and Racetrack Casino are a little farther away from the hotel. Shreveport also features attractions for the entire family, including the Louisiana Boardwalk. Just seven miles from our hotel in Shreveport, this outdoor area features music, dining and shopping. Independence Stadium, home of the Independence Bowl, is also only minutes away.Our Shreveport hotel offers a variety of amenities including an outdoor pool, fitness and business centers, free high-speed Internet access and a free hot breakfast bar. Stay Smart with us and see what our hotel in beautiful Shreveport, Louisiana has to offer you. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Shreveport West

Address: 5420 Interstate Dr, Shreveport, LA 71109-6506
Region: United States > Louisiana > Shreveport
Price Range: $118 - $148 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Shreveport West 2.5*
Number of rooms: 85
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Shreveport West
Holiday Inn Shreveport
Shreveport Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Shreveport West staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel & Suites Shreveport West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“This hotel was less expensive than a similar one in Monroe and was only an hour and half difference. I'd stay here again.”
 of 5 bubbles tinytank32_42, 7 Sep 2016 | Read review
“very quiet over the HI Awning on second floor”
 of 5 bubbles traveljunkieArkansas, 18 Jul 2016 | Read review
“West side rooms are by the airport runway. Good wifi signal.”
 of 5 bubbles TerryFinley95, 2 Jul 2016 | Read review
“bring Lysol”
 of 5 bubbles MissRRM23, 10 Jun 2016 | Read review
“Do not stay on the street side whatever you do. The road rumble from Louisiana's washer board roads creates a distinct disharmony”
 of 5 bubbles dbw45140, 21 May 2016 | Read review
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