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Chateau Suite Hotel, Downtown Shreveport

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1 room 2 adults 0 children
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Chateau Suite Hotel, Downtown Shreveport
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324 Reviews from our TripAdvisor Community

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There are newer reviews for Chateau Suite Hotel, Downtown Shreveport
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Showing 323: English reviews
Longview
Reviewed 23 August 2016

Hotel needs to be updated. Rooms are big but a bit run down. Had to request sheets for the pull out sofa. The staff was great though. Friendly and very helpful. Breakfast was delicious!!! Overall I enjoyed my stay.

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Helpful?
Thank ladonr
pineville, United States
Reviewed 23 August 2016

i booked now pay later on expedia and have several times for this hotel but this time they gave my room away/ claimed never got the reservation...the lady at front desk tried to blame it on me saying i must have canceled it but i didnt...i canceled one for the following weekend but not for my stay at the time...

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1Thank Sean G
Evans, Louisiana
Reviewed 2 August 2016

I had booked this hotel for the weekend to see Garth Brooks and got there and they had no room for me and my friends. I had checked our reservations the night before, we got there at 3 at check in time and was told they had no rooms not so nicely. So forget BOOKING .COM AND THIS HOTEL.

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Thank katjoe1974
Reviewed 31 July 2016 via mobile

HORRIBLE, GROSE, NASTY & RUDESS PEOPLE EVER! Bad area and someone was robbed at gun point that night! Walked in to a smell of weed, seen hookers! Left and didn't stay second night! Another couple left right before us! Had smoking room but they don't furnish ashtrays! Full breakfast buffet was scrambled eggs soaking In Liquid and frozen sausage! Milk...

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Thank Ruby L
Stamps
Reviewed 31 July 2016 via mobile

Staying here NOW....no other places to get now with Garth Brooks concert tonight....had to hover over the toilet because it was dirty with poo on the underside of it....pulled our own sheets and there was a 1 foot yellow stain on the mattress cover AND on the mattress so it was there when made up....blood stain on bottom sheet and...

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Thank Rachel M
Reviewed 31 July 2016 via mobile

this hotel is full of filth! it took about an hour just to check in! when we finally got the room, the door was hard to open and close! The room had an Odor to it and the refrigerator smelled like stool! the smoke detector was broken! the cable line was also broken! the tub was filthy I did not...

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Thank Katy l
Reviewed 26 July 2016

This place is horrible.. it is outdated, good luck getting extra towel. we stayed one night and left because it was so bad. The bathroom tub faucet broke and we could not shut off the water!! no trash cans in the room front desk lady was nice

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Thank Amanda J
Reviewed 25 July 2016

Stay totally away from this Place, I don't even recommend driving by this place. Some friend and I stayed there during the Mud Bug Festival and the Place is disgusting. The Wait Staff is Nice as they can be. But the Facility is Run Down into the Ground. Dont let the Cheap Price Fool you. You will wish you had...

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Thank Michael J. V
Reviewed 19 July 2016

Check in took too long,no one at front desk when we arrived. rooms are big enough but the decor and building is very dated, and a bit run down.The location was nice ,right in downtown near everything,but the hotel left something to be desired.For a few dollars more you can stay in a newer cleaner hotel,many are available.

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Thank G505LGstevenh
Texas
Reviewed 30 June 2016

This is the most disgusting hotel I have ever stayed in. We booked 2 rooms. One had what looked like possibly black mold all over the wall among other extremely dirty surfaces. The other was labeled "non-smoking" but had an ash tray on the bedside table. Another customer told us that the hotel staff "fixed" a tv remote by replacing...

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1Thank marcid12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located in downtown Red river business & casino district of Shreveport, LA. Hotel Amenities:• Complimentary Southern style full hot buffet breakfast .Complimentary shuttle service within a 3 mile radius of our facility including all area casinos, the Louisiana Boardwalk and Shreveport Downtown & Regional Airport between 7:30AM a.M.& 10:00 P.M. •Outdoor pool (seasonal) •24 hour extended exercise facility •Full kitchen with 2 room suites available •24 hour front desk service •Complimentary USA Today Newspaper (M-F) •12 hr turnaround dry cleaning service available (M-F) •Guest laundry facilities on site •Safe deposit box available at front desk Guest room door locks •32" LCD Flat screen satellite televisions in every room • •Multiple elevators for convenience •Ice / vending machines •Complimentary parking on site •Fax services at nominal charges•Photocopy services at nominal charges •Meeting rooms available for conference services •Exhibit services • •Large business center with complimentary internet •Complimentary wireless internet access •Corporate direct billing service available. ... more   less 

Additional Information about Chateau Suite Hotel, Downtown Shreveport

Address: 201 Lake Street, Shreveport, LA 71101-3737 (Formerly BEST WESTERN Chateau Suite Hotel)
Region: United States > Louisiana > Shreveport
Price Range: $63 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Chateau Suite Hotel, Downtown Shreveport 3*
Number of rooms: 101
Reservation Options:
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Also Known As:
Best Western Chateau Hotel Shreveport
Best Western Shreveport
Shreveport Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Chateau Suite Hotel, Downtown Shreveport staff and other travellers.
7 questions
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Questions? Get answers from Chateau Suite Hotel, Downtown Shreveport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked to be able to look out the window at our car.”
 of 5 bubbles robertkM5959BT, 19 Mar 2017 | Read review
“Holiday INN across the street”
 of 5 bubbles , 28 Oct 2016 | Read review
“book somewhere else if want a nice stay in bossier/shreveport”
 of 5 bubbles 859seang, 22 Aug 2016 | Read review
“Forget it!!!!!!!!!!!”
 of 5 bubbles katjoe1974, 1 Aug 2016 | Read review
“do not stay here”
 of 5 bubbles 410joek, 17 Jan 2016 | Read review
5 of 5