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Sam's Town Hotel & Casino, Shreveport

Traveller (210)
Room & Suite (63)
Dining (10)

About

Location
Cleanliness
Service
Value
Sam's Town Shreveport is located on the historic Red River in downtown Shreveport, just blocks away from museums, botanical gardens, an I-Max Theater and many other local attractions. Guests can enjoy all their favorite casino games at Sam's Town on an authentic dockside riverboat, a 19th-century paddlewheel featuring approximately 1,200 slots, gaming machines and table games. The sleek 23-story hotel tower includes more than 500 luxurious guest rooms and suites featuring pillow-top mattresses, feather pillows, marbled floors, granite countertops and oversized tubs. The top floor houses multi-room suites, ranging in size from 1,000 to 1,500 square feet.
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Property amenities
Pool
Room Service
Restaurant
Free Parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Airport Transportation
Banquet Room
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
990Reviews
225Photos
18Q+A
100Room tips
Traveller rating
  • 322
  • 315
  • 186
  • 102
  • 65
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  • English
Popular mentions
Old looking room, kind of dingy, needs a rehab desperately. Casino was a disaster. I looked around and couldn't wait to get out of there. Low ceilings, small rooms, not user friendly at all. Old machines too. Front Desk experience was ok, too few staff checking guests in, check
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I spent four nights at Sam's Town for company business and the experience was less than satisfactory from the moment I arrived until the day I left. Upon checking in, the hotel did not have my reservation. This reservation as made through a sales contract that had been signed
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Good stay. Surprising cheap the room's. Bery clean and the staff is nice. Buena estadia. Buenos cuartos. Limpios y personal amable. Recommended... !!***. The casino is fine. No the better but is fun. Thanks
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Response from Chris J, Guest Relations Manager at Sam's Town Hotel & Casino, Shreveport
Responded 1 week ago
Thank you for visiting us! We’d love to have you visit again.
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I love good customer service and the ladies at the front desk definitely have the best customer service ever.. I wish I could remember her name because she deserves a raise.. The hotel needs some updating and I don’t like how there isn’t a rug in the bathroom and the showers are
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Response from Chris J, Guest Relations Manager at Sam's Town Hotel & Casino, Shreveport
Responded 1 week ago
Please come visit us again! We’d love the opportunity to turn that four-star experience into a five-star one.
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We had a terrible experience here. Ordered room service during our stay and food was cold, menu items were unavailable, staff was rude. Complained at checkout, made numerous attempts to contact management with no response at all. They are just not caring about customer service
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Huge bath tub
River view from our room
More wall splatter
Dusty ceiling fan
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12345613
Yes you can smoke in the casinos.
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Do not know
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There is a sci port within walking distance on the riverfront. They would definitely enjoy that.
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Yes, they also have cots and bedding. Cheerful, froendly staff
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To your room, but not in the casino . They do offer free drinks.
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1234
"I didnt stay in a room"
"ask for what you want, up high, view or not, they try to accommodate"
"Higher floors have a great river view"
"You will either have a city view or a river view. We had 2 rooms with each view. Both nice."
"doesn't really matter, there are elevators pretty close to the rooms"
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12345620
PRICE RANGE
USD 73 - USD 202 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sams town shreveportsams town louisianasams town hotel shreveport
FORMERLY KNOWN AS
Harrah's Shreveport Casino and Hotel
LOCATION
United StatesLouisianaShreveport
NUMBER OF ROOMS
514
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