Old looking room, kind of dingy, needs a rehab desperately. Casino was a disaster. I looked around and couldn't wait to get out of there. Low ceilings, small rooms, not user friendly at all. Old machines too. Front Desk experience was ok, too few staff checking guests in, check…
I spent four nights at Sam's Town for company business and the experience was less than satisfactory from the moment I arrived until the day I left. Upon checking in, the hotel did not have my reservation. This reservation as made through a sales contract that had been signed…
Good stay. Surprising cheap the room's. Bery clean and the staff is nice. Buena estadia. Buenos cuartos. Limpios y personal amable. Recommended... !!***. The casino is fine. No the better but is fun. Thanks
I love good customer service and the ladies at the front desk definitely have the best customer service ever.. I wish I could remember her name because she deserves a raise.. The hotel needs some updating and I don’t like how there isn’t a rug in the bathroom and the showers are…
We had a terrible experience here. Ordered room service during our stay and food was cold, menu items were unavailable, staff was rude. Complained at checkout, made numerous attempts to contact management with no response at all. They are just not caring about customer service…