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The Hotel Francis

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162 Reviews from our TripAdvisor Community

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Showing 150: English reviews
San Antonio, Texas
Reviewed 2 weeks ago

I booked this hotel under Magnuson Hotel url online. The pictures that were shown to me were not the Hotel I booked. After I had finished I realized street address was different too. My husband called this the bait and switch plan. When we arrived, the light in the bathroom was flickering so bad that it was like a strobe...

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Helpful?
Thank 61kay2017
Eric A, General Manager at The Hotel Francis, responded to this review

Thank you for your kind words, your notes will be shared with our staff to let them know they made the difference during your recent stay with us. We are currently making many updates to the rooms and property and can't wait for you to visit us again at the Hotel Francis when traveling in the St. Francisville, LA area.

Adelaide
Reviewed 11 December 2016

I booked into the Hotel Francis for one night on route. The staff could not have been nicer. That said, this hotel is well past it's prime. It is being used as emergency accommodation for flood victims and the hotel management and residents are doing their best under difficult circumstances. The hotel is aged. The beds, linen, etc. etc are...

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Helpful?
Thank Elizabeth G
Eric A, General Manager at The Hotel Francis, responded to this review

We appreciate your input on your recent stay with us at the Hotel Francis. We are currently making many updates to our guest rooms. We hope you consider us again when traveling to the St Francisville, LA area.

Reviewed 8 December 2016 via mobile

Kinda cheesy. The housekeepers are kinda trifling. The dinner isn't the best but who knows what they pay the staff. It could really be a okay place if they took pride in the work that needs to be done.

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Helpful?
Thank mizamazin303
Eric A, General Manager at The Hotel Francis, responded to this review

Thank you for your feedback on your recent stay. My apologies that you were unhappy with your housekeeping service. We will pass along your feedback to the housekeeping department to help in coaching and developing our team to always meet guest expectations. Again, thank you for choosing Hotel Francis and we hope to see you in the future.

Constantine, Michigan
Reviewed 13 November 2016

We made reservations, showed up and put luggage in room. Just walking through the lobby was embarrassing for a business. The room smelled, the bathroom door would not shut and the water in the bathroom wouldn't shut off in the tub room number 106. We decided we didn't want to stay in such a run down dirty hotel. We left...

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2Thank loriandgerald
Eric A, General Manager at The Hotel Francis, responded to this review

Thank you for your input on your recent stay at the Hotel Francis. We are currently making many upgrades to the property and hope you will consider us again in the future to check out our updates.

Reviewed 11 November 2016 via mobile

No value for money! The rooms are very basic, a profound refurbishment would be great (especially in the bathroom) The breakfast is with disposable cutlery. Ok, by that it's at least not dirty. Not even the WiFi worked ...All that for 120 USD! Much better options around! The stuff was nice though.

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1Thank 702,088
Eric A, General Manager at The Hotel Francis, responded to this review

Thank you for your letting us know about your recent stay at the Hotel Francis. At this time we are making many updates to the hotel rooms as well as amenities on property such as wifi service. We hope to see you again in the future at the Hotel Francis in St Francisville, LA.

Reviewed 10 October 2016

We stayed here as part of a wedding (I'm not sure why the bride & groom recommended it) and it was a huge mistake. Friendliness of staff: I had two interactions with the staff to make the reservation and both weren't good. They were very rude and disorganized and it was hard for me to get a confirmation. On arrival,...

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2Thank Lsimpson33
Eric A, General Manager at The Hotel Francis, responded to this review

Thank you for your feedback on your recent stay with us. It is always disappointing to hear when a guest has an unpleasant stay, please understand experiences like this are not normal and we regret it during your stay. We hope in the future that you consider the Hotel Francis when in the St Francisville area.

Reviewed 2 October 2016 via mobile

This place was awful...we have stayed before and it was not this bad ...we had no blankets on our beds just sheets ..no towels it was a act of congress to get blankets and towels then we need a few extra pillows told us no pillows ...our mattress was horrible bed broken..toilet rocked when u tried to us it ...staff...

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2Thank Tiffeni C
Eric A, General Manager at The Hotel Francis, responded to this review

Thank you for the input about your recent stay with us. I do apologize that your stay did not meet your expectations. We have recently transitioned from Magnuson Hotel to Hotel Francis with this change there are many updates coming soon to the hotel. We do hope you will consider Hotel Francis for your future needs.

Reviewed 28 August 2016 via mobile

We came down to help with the floods and the rooms are ok but wouldnt give them 2 stars. The hotel has definitely been flooded a few times and they dont change the furniture out so everything is jacked up but if you need a comfy bed then you're in luck

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Thank wesbock1
Eric A, General Manager at The Hotel Francis, responded to this review

Thank you for your feedback on your stay with us. We have recently changed management and as The Hotel Francis plan to see many updates coming to the property with a continued focus on customer service.

Granbury, Texas
Reviewed 5 August 2016 via mobile

An odd mix of good and bad. Room was clean and affordable. Dinner was free but no options offered, only beans, rice and corn bread. No pizza delivery in town at all. Motel was old, but clean. Staff was friendly enough. Breakfast offered stale cereal, watery gravy but decent oatmeal and waffles and sausage. We had an incident of another...

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Thank TheDarkReceiver
Eric A, General Manager at The Hotel Francis, responded to this review

We do apologize for the incident that took place during your stay with us. Our guest safety and security is our top priority at Hotel Francis.

Baton Rouge, Louisiana
Reviewed 17 July 2016

This is a very old hotel and though it was a smoke free room, It still had the smoke and deoderant smell of old hotels from the 70's and 80's. Reminiscent of childhood trips. It was a good size room and was clean.

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Thank lybrn69
Eric A, General Manager at The Hotel Francis, responded to this review

We appreciate your feedback about your recent stay with us. We are glad to hear you were happy with your room size. However we do apologize if your room had a smoke or odorizer odor, I will pass your feedback on to our housekeeping department. Thank you for choosing Hotel Francis.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
In addition to our Free Deluxe Breakfast Buffet, our guests can now enjoy a complimentary Free Supper, served Monday-Thursday from 5-7. ... more   less 

Additional Information about The Hotel Francis

Address: 7059 US Highway 61 North at LA-10, Saint Francisville, LA 70775 (Formerly Magnuson Hotel St. Francisville On The Lake)
Region: United States > Louisiana > Saint Francisville
Price Range: $108 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Hotel Francis 2*
Number of rooms: 100
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Also Known As:
Quality Inn Saint Francisville
Best Western Saint Francisville
Saint Francisville Quality Inn
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Questions & Answers

Questions? Get answers from The Hotel Francis staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the front are better lit at nighttime”
 of 5 bubbles 61kay2017, 6 Jan 2017 | Read review
“If you do stay choose a room adjacent to main carpark - the other areas did not appear safe.”
 of 5 bubbles OopsAdelaide, 10 Dec 2016 | Read review
“for more quiet pick a back room away from pool and parking lot.”
 of 5 bubbles lybrn69, 16 Jul 2016 | Read review
“Ask for lake-view room; more distance to car, but worth it.”
 of 5 bubbles Y4665AOmichaeld, 12 Nov 2015 | Read review
“Choose another hotel”
 of 5 bubbles vickif725, 9 Nov 2015 | Read review
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