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Evangeline Downs Hotel

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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Baton Rouge, Louisiana
Level Contributor
3 reviews
Reviewed 1 week ago

We arrived eagerly at 11:00. The girl at the desk found my reservation but could not give us a room on the first floor. We were two ladies and asked for a room close to the casino door. She said they were cleaning the rooms and when one was available she would keep it for us. We walked down the... More 

Helpful?
Thank dmmedine
Youngsville, Louisiana
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 October 2016

From start to finish we had a great experience with all staff members. Comfy bed, great food and WE won at the casino~ It was a great last minute get away for the weekend to celebrate birthdays with friends.

Helpful?
Thank Darlene M
Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

Thank you for such wonderful feedback. It is always a pleasure to hear that our guests had an exceptional experience in all areas. We are happy that your birthday celebrations were enjoyable, and we hope to see you again. Have a wonderful day! More 

Taos, New Mexico
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 October 2016

My family has stayed at Evangeline Downs Hotel since it opened. The rooms are well furnished and clean, the beds are comfy, and for business travelers in the Lafayette area, it's the perfect place to come home to -- away from the city with great restaurants in the area and a wonderfully attentive and friendly staff who feel like family... More 

Helpful?
Thank kidita
Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

Thank you so much for such a touching and heartfelt review. Words can't even express how happy and proud we are to hear such kind words. As the manager, it serves as encouragement to me to never give up and keep striving to be the best that we can be; and it is great to see that it is not... More 

little rock, ar
Level Contributor
93 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 24 August 2016 via mobile

The buffet is excellent. Get the fried fish. Rooms are spacious and clean. Property is well maintained. If working in Lafayette is worth the drive to stay here. Very safe. Plenty of parking. Working man will be treated like a king here.

Helpful?
Thank towerdog3
Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

Thank you for an amazing response. I have shared your feedback with all staff and it is a daily reminder that keeps us smiling. We all thank you for sharing this response, and we will continue to strive to make all our guests feel like kings and queens. Again, thank you and we hope to see you soon. Have a... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016 via mobile

Housekeeping lacks on cleaning the rooms. We stay here every month for approximately 8 days and reserve 2 to 4 rooms. Sheets are never changed EVEN THOUGH the card is placed on the bed. I've reported this EVERY trip after 5 days. They don't vacuum daily. We've been promised things would be taken care of and coupons for the buffet.... More 

Helpful?
2 Thank missy f
Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

Thank you for your review. We are terribly sorry that we failed to meet your expectations. All feedback will be shared with all staff, especially housekeeping, to ensure that this never happens again. We hope that you will consider giving us a chance to improve. More 

Hattiesburg, Mississippi
Level Contributor
51 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 July 2016 via mobile

This place is located off the beaten path. About 20 minutes from I-10. Check-in was timely. The room was big and nice. Everything was clean and updated. The bed was very comfortable. A/C worked well. Hot tub and pool is indoors. Breakfast was good. They offered waffles, bacon, cheese omelets, and a variety of cereals, juices, fruit, and breads.

Helpful?
Thank swardrn
Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

Thank you for taking the time to provide us with an excellent review and valuable feedback. Your response will serve as a daily reminder to always strive to provide the best accommodations and service that we are capable. We hope that you will stay at our property again! More 

2 reviews
Reviewed 19 June 2016

We will definitely stay here again when we travel to see relatives. Three of us had a room on the first floor, right off the lobby. We arrived late, but the hotel knew we were coming and there was no problem with checkin. The hotel was amazingly quiet. The bed were the most comfortable of any hotel I've visited. The... More 

Helpful?
Thank Doc S
Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

Thank you for such a wonderful review. We are elated that we were able to provide you with wonderful customer service and room accommodations. We welcome you to stay at our property anytime you are visiting relatives, and hope to see you soon! More 

San Antonio, Texas
Level Contributor
202 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 May 2016 via mobile

I arrived late at night after a long drive. I had made my reservation over the phone two days before; they had no record of it. Fortunately, they did still have a room available. I got ready for bed, and when I turned back the covers, I picked several hairs off of the sheets before I could get in. I... More 

Helpful?
1 Thank David T
Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

Thank you for your review. I am very happy that we were able to accommodate your lodging needs, and for the positive comments about the hotel and staff. However, I am sorry to hear that you was dissatisfied with the maintenance and pricing of the room. I have shared all feedback with the staff, and we are in the process... More 

1 review
Reviewed 1 May 2016 via mobile

The hotel & casino are below standard. Do not come here for a true casino experience. The staff is unfriendly & has a don't care attitude. Very difficult to achieve in S. La. Restaurants have very limited hours & the one meal I ate here was horrible. The reason I gave them a one is that they are pet friendly

Helpful?
Thank Valerie R
Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

Thank you for taking the time to write such a detailed review. Your comments are essential in educating and improving our staff about good and bad service. Feedback provided will be used to improve in customer service, and I can assure you that this will not happen again in the future. Hope to see you again to provide you with... More 

Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 April 2016 via mobile

Everything from the hotel reservation to the casino...Not good,sad to say..you couldn't win 5 dollars on any machine.Now they have laid off 70 people.Things will really go down big time..Back in 2014 the casino was hitting big but now that Boyd gaming has taken over,things are no good.All of the high limit people I use to play with no longer... More 

Helpful?
3 Thank Spanaird3333
Ronette S, General Manager at Evangeline Downs Hotel, responded to this review

Thank you for the valuable feedback. I have shared your response with the management team of the casino, and they are implementing several new things to make the casino a better establishment for all. Your feedback is greatly appreciated and we hope that you will consider giving us a second chance. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Casino and Gambling
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The newly built Evangeline Downs Hotel, an Ascend Collection® hotel, is connected to Louisiana's prestigious Evangeline Downs Racetrack & Casino, home of quarter horse racing, gaming, live entertainment, numerous restaurants and more. All spacious and inviting guest rooms are furnished with flat-screen televisions, coffee makers, desks, hair dryers, refrigerators, microwaves, safes, irons, ironing boards, pillow-top mattresses and cable television. Select rooms offer upgraded amenities like wet bars, sofa sleepers and balconies. This is a pet-friendly hotel; fees apply. Ample free parking is provided and can accommodate most vehicles. Additional attractions close to this Ascend Collection hotel in Louisiana include the Creole Heritage Folklife Center museum, Le Vieux Village historic landmark area, Opelousas Museum of Art and the Rural African American Museum. Opelousas is home to a number of annual events like the Original Southwest Louisiana Zydeco Festival, Yambilee Festival and the Holy Ghost Creole Festival. Hotel guest services and amenities: Direct access to Casino from Hotel, Complimentary Hot Breakfast served daily 6 am to 10 am, Two (2) Elevators giving easy access to all floors, Large indoor swimming pool, Large sitting area for guests, Large 6-8 person whirlpool/hot tub, Large exercise/fitness room with state of the art exercise equipment, Large attractive breakfast room w/ patio seating, Meeting room, seating capacity for 60 people, 40” LCDs in each room, Handicap designed rooms to exceed the ADA requirements, Ample on site parking with handicap parking, Large fireplace in the spacious lobby that has a warm and homey comfortable theme. All queen and king pillow top beds, In-room safes, Coin-operated laundry facilities with folding/work area, Free High Speed/Wireless in each room and throughout hotel, Microwaves and refrigerators in all guest rooms, Dry bar or wet bar in all guest rooms, Coffee makers, full length mirrors, recliners, ergonomic chairs, large work areas, hair dryers, irons and boards in all guest rooms. Business center with computers and printer. After a long day, guests of this Opelousas, LA hotel can unwind in the exercise room, or relax at the indoor heated pool and hot tub. For the corporate traveler, this Louisiana hotel provides an assortment of modern conveniences like an on-site business center, a public computer with Internet access, and access to copy and fax service. A banquet and meeting room is located on the premises and can accommodate up to 50 people for most functions. At the Evangeline Downs Hotel, an Ascend Collection hotel, you can surround yourself with an array of amenities and personalized service. Make a reservation with us today and let us exceed your expectations. ... more   less 

Additional Information about Evangeline Downs Hotel

Address: 2235 Creswell Ln Ext Ste B, Opelousas, LA 70570-1982
Region: United States > Louisiana > Opelousas
Price Range: $119 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Evangeline Downs Hotel 3*
Number of rooms: 117
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Questions & Answers

Here's what travellers have asked, with answers from Evangeline Downs Hotel staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All Room Are Nice & Clean”
 of 5 bubbles wardawg3916, 9 Apr 2016 | Read review
“Stay away from 113 unless you check in late leave early.”
 of 5 bubbles beckyt187, 3 Dec 2015 | Read review
“Ask for a top floor room”
  • Ding in the wall
  • Chunk of the door missing at the top
  • Mildew in the grout around the tub
 of 5 bubbles FlyTiger, 29 Nov 2015 | Read review
“Only one elevator so staying on the second floor would make it easier to get in & out”
 of 5 bubbles B8517ZOchrism, 23 Nov 2015 | Read review
“Probably ask for a room on the 4th Floor”
  • Blood stain on pillow
  • Pillow stains and hair
  • Pillow stains
  • Arm rest stain
  • Head stain
 of 5 bubbles sem0nn_a, 21 Oct 2015 | Read review
5 of 5
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