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All reviewsrailroad tracksthe sofa bedchecked in quicklyextended staybedroom suiteoatmealrestaurants and shoppingstaff was very friendly and helpfula great place to staymallcooktopkitchenettehousekeepingrepairdishwasherhighway
If I need to pass through again, I’ll check out the other newer hotels right nearby in Monroe.
Showed up at about 11pm with my family on a long drive cross country. Had called the day before to confirm the room and advise of late...More
Response from Trey L, General Manager at Residence Inn MonroeResponded 2 July 2018
Thank you for your feedback about concerning your recent stay. We are truly sorry that you and your family experienced the unexpected issue trying to check in. We understand your disappointment, and apologize for any inconvenience that this may have caused you. Your...More
We have stayed in Residence Inn(s) many times and have not been this disappointed before. Carpets were filthy, ripped and patched. Closet doors were off the runners and impossible to use the closet space. Won't be back.
Thank Joanne S
Response from Trey L, General Manager at Residence Inn MonroeResponded 6 June 2018
Thank you for letting us know about your stay. Your experience while staying with us has been shared with my staff and the issues will be addressed.
I stayed here while visiting family in nearby Start, LA. The front desk staff were all extremely pleasant and efficient. I rented a 1 bedroom suite that included a sitting area, small dining table, and kitchenette. Everything was in good shape and clean. The only...More
This property was an excellent place to stay. The staff was very friendly, professional and went out of their way to make your stay at this property. When I called to make my reservation I talked to Nicole and she was very helpful. When I...More
We stayed here with our teenaged kids for 1 night during a recent road trip - arrived late at night and left early in the morning, so all we wanted was a clean bed to sleep in plus a hot shower in the morning. Fit...More
Response from Trey L, General Manager at Residence Inn MonroeResponded 12 January 2018
Thank you for taking the time to review the hotel and letting us know about your stay.
Trey Leoty GM
Residence Inn Monroe